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White Grass Ocean Resort

3.5 star property
Resort with private beach and full-service spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for White Grass Ocean Resort

Private beach, beach towels, scuba diving, snorkelling
Property grounds
View from room
Family Villa, 2 Bedrooms
View from room

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Free airport shuttle
    Free airport shuttle
  • On private beach
    On private beach
  • Breakfast included
    Breakfast included
  • Laundry
    Laundry
  • Spa
    Spa
The price is AU$380
includes taxes & fees
28 Nov - 29 Nov

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Family Villa, 2 Bedrooms

Family Villa, 2 Bedrooms

Family Villa, 2 Bedrooms

Highlights

Deck/patio
Individually furnished
Individually decorated
Free cots/infant beds
Fridge
2 bedrooms
Ceiling fan
Private bathroom
  • 96 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Family Bure

Family Bure

Family Bure

Highlights

Deck/patio
Individually furnished
Individually decorated
Free cots/infant beds
Fridge
Ceiling fan
Private bathroom
Eco-friendly toiletries
  • 69 sq m
  • Sleeps 5
  • 1 Queen Bed and 3 Single Beds

View all photos for Ocean View Bure (Double)

View from room

Ocean View Bure (Double)

Highlights

Deck/patio
Individually furnished
Individually decorated
Fridge
Ceiling fan
Private bathroom
Eco-friendly toiletries
Coffee/tea maker
  • 25 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean View Bure (Triple)

View from room

Ocean View Bure (Triple)

Highlights

Deck/patio
Individually furnished
Individually decorated
Free cots/infant beds
Fridge
Ceiling fan
Private bathroom
Eco-friendly toiletries
  • 19 sq m
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

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About the area

Map
White Grass, P.O. Box 5, Tanna Island, Tanna

What's nearby

  • Church of Lowanatom - 10 min drive - 8.1 km
  • Lenakel Port - 14 min drive - 11.6 km
  • Mt. Yasur - 47 min drive - 36.8 km
  • Port Resolution - 68 min drive - 47.6 km
  • Port Resolution Beach - 77 min drive - 46.8 km

Getting around

  • Tanna (TAH) - 1 min drive

About this property

White Grass Ocean Resort

Family-friendly resort near Lenakel Port
Free continental breakfast, a free return airport shuttle and a terrace are just a few of the amenities provided at White Grass Ocean Resort. With a private beach, scuba diving and beach volleyball, this resort is the perfect place to soak up some sun. Indulge in a facial, a body scrub and a sports massage at Nabisa Day Spa, the on-site spa. The on-site local and international cuisine restaurant, Ocean View Restaurant, offers breakfast, brunch, lunch, dinner and ocean views. Enjoy on-site activities, such as fishing, kayaking and mountain biking. Stay connected with free WiFi in public areas, and guests can find other amenities, such as mini golf and a garden.
Other perks include:
  • An outdoor pool with sunloungers
  • Free bike hire, babysitting (surcharge) and multilingual staff
  • Tour/ticket information, outdoor furniture and books
  • Wedding services, a banquet hall and a front desk safe
Other conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with eco-friendly toiletries and showers
  • Decks/patios, fridges and ceiling fans

Languages

English, French

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour free return airport shuttle

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Ocean View Restaurant

Family friendly

  • Babysitting (surcharge)
  • In-room refrigerator
  • Mini golf
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • Gift shop/newsstand
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach towels
  • Garden
  • On a private beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Tile flooring in room

More

  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Built in 1999
  • Designated smoking areas
  • Locally-owned and organised tours and activities
  • Mosquito nets
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Ceiling fan
  • Eco-friendly toiletries
  • Individual decor
  • Individual furnishings
  • Window screens

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Guests must transfer via airport shuttle to the property; guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 3.75 per cent for credit card payments
The front desk is open daily from 6:00 AM - 9:00 PM
Front desk staffed during limited hours
For more details, please contact the property using the information on the booking confirmation
Guests are asked to contact the resort directly prior to arrival to advise flight arrival details, so that a driver can be sent to the airport to meet you.

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VUV 4500.0 per night.

Payment types

Important information

Optional extras

  • Rollaway bed fee: VUV 4500.0 per night
  • Credit card charges are subject to a surcharge of 3.75 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
Pool access available from 7:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Children under 11 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Grass Ocean
White Grass Ocean
White Grass Ocean Resort
White Grass Ocean Resort Tanna Island
White Grass Ocean Tanna Island
White Grass Resort
White Grass Ocean Hotel Tanna Island
White Grass Ocean Tanna
White Grass Ocean Resort Tanna
White Grass Ocean Resort Resort
White Grass Ocean Resort Tanna Island
White Grass Ocean Resort Resort Tanna Island

Frequently asked questions

Does White Grass Ocean Resort have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM to 8:00 PM.

How much does it cost to stay at White Grass Ocean Resort?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at White Grass Ocean Resort on 28 Nov 2024 start from AU$380.11, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is White Grass Ocean Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at White Grass Ocean Resort?

This resort doesn't offer parking.

What time is check-in at White Grass Ocean Resort?

Check-in start time: 1:00 PM; check-in end time: anytime.

What time is check-out at White Grass Ocean Resort?

Checkout is at 10 AM.

Does White Grass Ocean Resort provide a shuttle to the airport?

Yes, there's a free airport shuttle.

Where is White Grass Ocean Resort located?

This Tanna Island resort is on the beach, 7.2 mi (11.5 km) from Lenakel Port, and within 32 mi (52 km) of Mt. Yasur and Port Resolution Beach.

White Grass Ocean Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 45 out of 81 reviews" "
Rating 8 - Good. 27 out of 81 reviews" "
Rating 6 - Okay. 6 out of 81 reviews" "
Rating 4 - Poor. 1 out of 81 reviews" "
Rating 2 - Terrible. 2 out of 81 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Per

Travelled with family
Disliked: Staff & service
The resort has a beautiful location. Good snorkeling and nice pool. The views are great. A nice beach nearby. The restaurant was ridiculously expensive and breakfast was not great. Close to the airport.
Stayed 2 nights in Jan 2024

8/10 Good

Rhiannon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place with great sunsets. Nice food. Snorkelling trip great (not complimentary as on website but paid for 2 snorkelling sites with a guide, still well worth doing). Need a 24 hour reception (large earthquake 7.1 while we were there and no one to ask about safety/what to do which didn’t feel super safe). Also maybe not the best place for a long beach stay - only 3 sun loungers on the resort, but good for a short stay whilst seeing things on the island.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Nice resort with friendly staff
We had a good stay at the resort. The pick up from airport was an easy process and the staff are all very friendly and welcoming. During our stay, Air Vanuatu cancelled our flight back to Port Vila and we were “stranded” on the island for 2 days, the staff went above and beyond to email Air Vanuatu to get more info for us and helped us re-arrange travel and accommodation. Overall, the resort is clean with good Wifi near the reception. The Wifi can be a bit patchy if you’re in the bungalows further away from reception but that’s alright since we are on a holiday anyways. The resort can arrange the tours for you including Mt Yasur volcano, Blue Cave, Kastom Village Tour, etc. Recommended if you’re visiting Tanna.
Stayed 1 night in Nov 2023

8/10 Good

Heleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Jon

Liked: Staff & service
Stayed 5 nights in Aug 2023

8/10 Good

Ananda

Stayed 2 nights in Nov 2022

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2022

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice and well maintained. Not that many activities so wouldn't recommend more than 2 days, 3 max. Food options could be expanded
Stayed 4 nights in Dec 2019

10/10 Excellent

pennyc, Launceston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views were awesome, lovely quiet spot. Airport transfers included. Friendly, helpful staff.
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good location and tidy comfortable units. Restaurant especially good - ambience as well as interesting menu options well cooked and served.
Stayed 2 nights in Oct 2019

10/10 Excellent

christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019

10/10 Excellent

Rob, Forster

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If staying on Tanna, and you want a resort with facilities, this is the best area to be. Currently run by an Aussie, White Grass offers all meals and you have private facilities in your bure. All up a great experience, they employ all locals who are very friendly and you get that side of the experience as well.
Stayed 3 nights in May 2019

6/10 Okay

Karen, Sydney

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Beware of expensive ripoff day trips!!!
The Resort itself is beautifully located right on a coral water front with a small sandy beach next door. The grounds are kept very tidy. They offer scuba diving. Wifi is in main area only and slow. The management are very cold and unapproachable. Beware of the day trips on the white board at reception that are not otherwise advertised on flyer or website. We were taken for a run around to collect Kava and coconuts by our driver with a very bare mean lunch and 2 bottles of water to last for a hot 9 hour day on the road. When we got back I went to the manager who got red-faced and was incredibly loud and rude towards me for what had happened, saying he wasn't there in the morning to supervise....!!? When I returned after I gave him space to cool down, he agreed to a half day discount, which was barley satisfying for a full wasted day of our 2 night stay and priced in Australian Dollars was super expensive. Discussing behavior that left a nasty taste in our mouth. We met traveller's at the airport who stayed right next door and had a bbq made on the beach and went to a village and met local's saw the traditional island living and had a terrific day on the same day for a much lower price.
Stayed 2 nights in Jan 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
OVERPRICED AND DIRTY
Stayed 1 night in Dec 2018

10/10 Excellent

Robert

I had a great time here - a fabulous team who were all very friendly. Just a beautiful place in a beautiful part of the world. And the volcano tour is incredible. :-)
Stayed 3 nights in Nov 2018

10/10 Excellent

JipandLulu, Oz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous resort - friendly staff, great location
This fabulous-looking resort is located a convenient few minutes by road from Tanna airport, which made transfers in and out of Tanna really simple. Sabine, the general manager was on hand to welcome us (a nice touch) upon arrival and we were given a very nice fruit drink to relax with while the check-in was organised. The bar and restaurant building is situated near a cliff with excellent views of the ocean and stunning sunsets. The resort is nice and intimate - about 15 rooms, all isolated within their own portion of a large, beautiful and well-kept garden that stretches across the entire grounds. We were fortunate enough to stay in room 5, which is about 30 metres from the resort pool and has a great view of the ocean beyond. The room was comfy with a king bed, fridge, mosquito coils (sorely needed, as there are LOTS of mozzies after dark) and good water pressure/temperature in the shower - the hot water only lasted for one day before maintenance had to refill the gas tank, but after that it was fine. We even had a cute little gecko hanging around the roof outside. We found the resort to be in a perfect location for the various Tanna activities we planned - Mt Yasur, Blue Cave, Lounakiel Waterfall, Kava & Magic - but if you're only here for the volcano or other East Tanna experiences then you may wish to consider bungalows closer to that side. Special mention to Sabine and booking staff, who gave us brochures and kept us informed of everything we needed months in advance.
Stayed 4 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved the setting of the resort. The staff were always helpful. We had a really relaxing stay.
Stayed 4 nights in Aug 2018

10/10 Excellent

Donna, Sydney Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Panoramic views of the ocean
We had a wonderful 3 nights at this hotel. We were pleasantly surprised. Very private boutique resort ideal for a couple to relax and enjoy various activities. We experienced Mt Yasur Volcano and the Blue Cave plus snorkeling around the resort. All were amazing and well organised by the resort
Stayed 3 nights in Jul 2018

10/10 Excellent

peter, australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great way to experience Tanna. Not cheap, but great value for money
Stayed 2 nights in Jul 2018

10/10 Excellent

Ken, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had the time of our life.
Unforgettable....we were in paradise, great food,friendly staff and you will never want to go home....we had an amazing time.
Stayed 3 nights in May 2018

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is the best place we have stayed in Vanuatu, all of the hotel staff are friendly and helpful and snorkelling is fantastic. The food, especially catch of the day, was delicious and the included breakfast was great value. The tours are fun and the volcano was spectacular. We would definitely recommend this resort.
Stayed 4 nights in Apr 2018

10/10 Excellent

Bob, Minneapolis, MN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay for a cyclone!
The resort provides transportation to and from the Tanna Airport. When we arrived at the resort office we were greeted by the friendly staff ( and manager Wayne) while being handed a glass of fresh squeezed fruit juice during the check in process. We arrived before noon and our ‘hut’ was ready for us and we were able move in. When I put word hut in quotes I did that becomes it was much more - a nice spacious room with power outlets (220 - NZ plugs) running hot and cold water for the bathroom, mini fridge, double bed with netting and ceiling fan. Sorry - no air conditioning, but you probably won’t miss it as the breezes are perfect. We stayed 2 nights and completely enjoyed ourselves. Besides the many side trips available there was also an excellent dive shop. We did 2 reef dives and a dive to the Blue Cave. The experienced dive masters were great to dive with and very helpful to us as we were a little rusty when it come to diving. The restaurant was very good with a very decent menu and there was also a bar with a great happy hour daily. Everyone of the resort staff were friendly and helpful. Wayne was especially helpful for us when Cyclone Hola was nearing and our scheduled flight was cancelled - he worked his connections and got us seats in the last flight out even as his staff was preparing for high winds and rough seas. Wayne and the rest of the staff went out of their way to make sure that our vacation was the best possible experience at their resort - and they succee
Stayed 2 nights in Mar 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful resort in wilderness
Everything was good, unique bungalow warm and helpful staff. But everything here are expensive than other resort. I could understand because you find nowhere to eat no convenience store except in this resort.
Stayed 1 night in Feb 2018

General hotel information

Check-In Time
2:00 PM
Check-Out Time
10:00 AM
Star Rating
3.5
Address
White Grass, P.O. Box 5, Tanna Island