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Hotel Rural El Refugio

3.0 star property
Hotel with a seasonal outdoor pool, in the vicinity of Las Nieves Peak

Photo gallery for Hotel Rural El Refugio

Exterior
Library
Library
Library
Hiking

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Pet-friendly
  • Free WiFi
  • Restaurant
The current price is AU$178
includes taxes & fees
10 Apr - 11 Apr

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Double Room

Double Room

Double Room

Highlights

Heating
Smart TV
Private bathroom
Hairdryer
Free bottled water
Champagne service
Cable channels
Netflix
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room

Twin Room

Highlights

Heating
Smart TV
Private bathroom
Hairdryer
Free bottled water
Champagne service
Cable channels
Netflix
  • 14 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Twin Room

Classic Twin Room

Classic Twin Room

Highlights

Heating
Smart TV
Private bathroom
Hairdryer
Free bottled water
Champagne service
Cable channels
Netflix
  • 20 sq m
  • Sleeps 2
  • 2 Large Single Beds

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About the area

Map
Calle Cruz de Tejeda S/N, Tejeda, Gran Canaria, 35328

What's nearby

  • Mirador Pico de la Gorra - 17 min walk - 1.4 km
  • Las Nieves Peak - 9 min drive - 8.6 km
  • Nublo Rock - 24 min drive - 14.1 km
  • Bandama Caldera - 34 min drive - 25.0 km
  • Agaete Valley - 70 min drive - 55.6 km

Getting around

  • Las Palmas (LPA-Gran Canaria) - 63 min drive

Restaurants

  • ‪El Labrador - ‬10 min drive
  • ‪Dulceria Nublo - ‬10 min drive
  • ‪Restaurante Grill la Cumbre - ‬9 min drive
  • ‪Restaurante Grill Sibora - ‬21 min drive
  • ‪Restaurante Mirador la Cilla - ‬17 min drive

About this property

Hotel Rural El Refugio

Hotel near Las Nieves Peak
Located close to Nublo Rock, Hotel Rural El Refugio provides a terrace, a coffee shop/cafe and a garden. In addition to a library and an outdoor entertainment area, guests can connect to free in-room WiFi, with a speed of 500+ Mbps (good for 6+ people or 10+ devices).
You'll also enjoy perks such as:
  • A seasonal outdoor pool
  • Cooked-to-order breakfast (surcharge), outdoor furniture and smoke-free property
  • Books and a vending machine
Room features
All guestrooms at Hotel Rural El Refugio have comforts such as free WiFi and free bottled water.
More amenities include:
  • Bathrooms with free toiletries and hairdryers
  • 32-inch Smart TVs with Netflix, streaming services and cable channels
  • Wardrobes/cupboards, heating and housekeeping

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free 24-hour offsite parking within 200 metres
  • Street parking available

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 10:30 AM for a fee: EUR 9.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Hosted evening meal available daily for a fee of EUR 20
  • Snack bar/deli

Things to do

  • Books
  • Library
  • Seasonal outdoor pool

Family friendly

  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Housekeeping (on request)

Outdoors

  • Garden
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Upper floors accessible by stairs only

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Champagne service
  • Free bottled water

More

  • Heating

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 5:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

The front desk is open daily from 10:00 AM - 5:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Half board rate plans do not include drinks with dinner.

Access methods

Front desk (limited hours), key retrieval

Pets

Pets are allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: from approximately EUR 9.50 per person
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Hosted evening meal: EUR 20

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from 14 June to 30 September
Pool access available from 10:00 AM to 7:00 PM

Property is also known as

El Refugio Hotel Tejeda
El Refugio Tejeda
El Refugio
Hotel Rural El Refugio Hotel
Hotel Rural El Refugio Tejeda
Hotel Rural El Refugio Hotel Tejeda

Frequently asked questions

Does Hotel Rural El Refugio have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 10:00 AM to 7:00 PM.

How much does it cost to stay at Hotel Rural El Refugio?

As of 11 Mar 2025, prices found for a 1-night stay for 2 adults at Hotel Rural El Refugio on 10 Apr 2025 start from AU$177.53, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Rural El Refugio pet-friendly?

Yes, dogs are allowed at this property. There's a fee of EUR 10 per pet, per night. Service animals are exempt from fees.

How much is parking at Hotel Rural El Refugio?

There is free parking nearby.

What time is check-in at Hotel Rural El Refugio?

Check-in start time: 2:00 PM; check-in end time: 5:00 PM.

What time is check-out at Hotel Rural El Refugio?

Checkout is at noon.

Where is Hotel Rural El Refugio located?

Situated in the mountains, this hotel is within 9 mi (15 km) of Las Nieves Peak, Nublo Rock and Barranco de Guayadeque. Los Tilos de Moya National Park and Las Tirajanas Winery are also within 16 mi (25 km).

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Hotel Rural El Refugio Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 24 out of 101 reviews
Rating 8 - Good. 52 out of 101 reviews
Rating 6 - Okay. 15 out of 101 reviews
Rating 4 - Poor. 6 out of 101 reviews
Rating 2 - Terrible. 4 out of 101 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

5.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jane

Hotel is charming and in a quite setting. Basic facilities but okay for an overnight stay not a longer period.
Stayed 1 night in May 2023

10/10 Excellent

Shawna

I highly recommend taking all your meals in the restaurant. Top quality food and well worth the calories!
Stayed 2 nights in Jan 2024

8/10 Good

Laurent

Top view
Stayed 1 night in Dec 2024

10/10 Excellent

Björn

Vackert läge och trivsamt
Stayed 4 nights in Nov 2024

8/10 Good

Verified traveller

Stayed 2 nights in Nov 2024

8/10 Good

Knut

Liked: Property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Eduardo

La verdad es que le pondría un 10 por la amabilidad de todo el personal, el desayuno que aunque no es muy variado pero es de calidad, las cenas son estupendadas, la sala común, el jardín y la piscina son muy agradables, el entorno es maravilloso, la limpieza exquisita... pero el colchón es incómodo y hay muchos comentarios sobre ello como para hacerles caso ya que el descanso es fundamental.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jean Paul

Très bonne restauration, couple charmant à notre écoute.
Stayed 2 nights in Apr 2024

4/10 Poor

Thomas

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Zuerst hätten wir eine Mindestdauer von 2 Nächten buchen müssen, was aber ein paar Tage vor dem Reisedatum zum Glück auf 1 Nacht reduziert wurde. Zum Glück! Denn die (benötigte) Heizung war kaputt und das Bett sehr unbequem. So unbequem, dass einer von uns beiden in der Bibliothek übernachtet hat. Der andere von uns ist im äußerst hellhörigen Zimmer geblieben und hat immerhin ein paar Stunden länger geschlafen. Die Bibliothek war eigentlich echt super, weil man von dort aus auf beide Meerseiten blicken kann. Auch die kleine Kaffeeecke und die rustikale Zimmereinrichtung waren OK. Uncool war auch, dass das kleine Schwimmbad im April noch nicht benutzbar war, und die Betreiber des Restaurants erst nach mehrmaligem Nachfragen gesagt haben, dass es nur das Tagesmenü zum Essen gibt.
Stayed 1 night in Apr 2024

8/10 Good

Timo

Mukava yöpymispaikka
Sopii 1 - 3 yön majoitukseen. Aamiainen hyvä ja riittävä. Illallista saatavana , suosittelen. Korkealla vuoristossa oleva paikka. Jos pidät ulkona olosta, patikoinnista ja maisemista, tämä on sinun paikkasi.
Stayed 1 night in Feb 2024

8/10 Good

Christian

Stayed 1 night in Jan 2024

8/10 Good

Anette

Stayed 3 nights in Jan 2024

4/10 Poor

Dan

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

2/10 Terrible

Ariel

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Susanne

Stayed 4 nights in Nov 2023

10/10 Excellent

Styrbjörn

Stayed 1 night in Nov 2023

6/10 Okay

ALFREDO

Liked: Amenities
Colchón de la habitación nº 2, horrible
Stayed 1 night in Aug 2023

6/10 Okay

philippe

Stayed 1 night in Aug 2023

4/10 Poor

José María

Liked: Amenities, property conditions & facilities
Habitaciones muy pequeñas y las duchas poco prácticas (se inunda el baño)
Stayed 1 night in Aug 2023

8/10 Good

FIDEL ERNESTO

Sitio muy tranquilo y bien localizada
Stayed 1 night in Aug 2023

6/10 Okay

Maria

Stayed 2 nights in May 2023

10/10 Excellent

Michel

Hôtel plein de charme
Excellent séjour de 2 nuits : hôtel bien situé au cœur des montagnes, à proximité de sentiers de randonnée magnifiques. Excellent accueil (couple de français installé à Gran Canaria) et restaurant de qualité: fondue, petit déjeuner copieux et varié...
Stayed 2 nights in Apr 2023

8/10 Good

Pascal

Stayed 2 nights in Mar 2023

2/10 Terrible

Mara

Disliked: Cleanliness, amenities, property conditions & facilities
Fazit: Tun Sie sich selbst einen Gefallen und suchen Sie sich ein anderes Hotel aus! Die Realität entspricht leider überhaupt nicht den schönen Bildern im Internet. Das ganze Hotel ist in einem sehr schlechten Zustand und Bedarf dringend einer Sanierung. Die Zimmer sind klein und sehr hellhörig, die Möbel abgewohnt, die Betten durchgelegen und unbequem, überall kommen Ameisen aus den Fugen (bei uns sogar bis in die Rucksäcke). Die alten Holzfenster lassen sich nicht vernünftig öffnen und schließen. Klimaanlage war defekt. Die Badezimmer sind winzig und die Dusche hat keinen vernünftigen Spritzschutz und läuft nicht richtig ab, sodass man jedes Mal das ganze Badezimmer flutet und wenn man Pech hat auch das Zimmer. Die Sauberkeit ist verbesserungswürdig. Die Gemeinschaftsräume wirken ebenfalls nicht einladend. Das Frühstück ist miserabel (Auswahl, Qualität und Service) und ist eher wie in einer Jugendherberge/Hostel als in einem 3-Sterne-Hotel. Abendessen für 20/25€ pro Person zzgl. Getränke haben wir daher vorsichtshalber gar nicht erst ausprobiert. Allein wegen des Hotels sollten sie sich lieber einen anderen Standort als „Cruz de Tejeda“ aussuchen, wie etwa Tejeda oder Artenara. Hinzu kommen, dass es nur ein Restaurant gibt und die Küche dort meist schon um 16 Uhr spätestens aber um 17 Uhr schließt und wenn Sie Pech mit dem Wetter haben (was zumindest im Winter sehr häufig der Fall ist), Cruz de Tejeda den ganzen Tag in dicken Wolken steckt, es stürmt und regnet.

8/10 Good

Luis

Stayed 1 night in Dec 2022