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Mercure Telford Centre Hotel

4.0 star property
Eco-certified hotel with full-service spa and fitness centre
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Telford Centre Hotel

In-room safe, desk, laptop workspace, iron/ironing board
Interior
Exterior
Serves lunch and dinner
In-room safe, desk, laptop workspace, iron/ironing board

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Parking available
    Parking available
  • Spa
    Spa
  • Gym
    Gym
  • Bar
    Bar
  • Room service
    Room service
The price is AU$86
includes taxes & fees
22 Dec - 23 Dec

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Privilege, Premium Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Privilege, Premium Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Shower/bath combination
Bathrobes
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 1 Double Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Double Room, 1 Double Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Eco-friendly toiletries
Private bathroom
Hairdryer
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Room, 1 Double Bed

In-room safe, desk, laptop workspace, iron/ironing board

Classic Room, 1 Double Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Eco-friendly toiletries
Private bathroom
Hairdryer
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Eco-friendly toiletries
Private bathroom
Hairdryer
  • 20 sq m
  • Sleeps 3
  • 2 Single Beds

Room, 1 Double Bed, Accessible (Accessible)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Eco-friendly toiletries
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 2 Single Beds

In-room safe, desk, laptop workspace, iron/ironing board

Classic Room, 2 Single Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Eco-friendly toiletries
Private bathroom
Hairdryer
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

Similar properties

Exterior

Ramada by Wyndham Telford Ironbridge

Pool
Pet-friendly
Parking included
Free WiFi
8.4 out of 10, Very good, (785)
The price is AU$123
includes taxes & fees
7 Dec - 8 Dec
Ramada by Wyndham Telford Ironbridge
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About the area

Map
Forgegate, Telford Centre, Telford, England, TF3 4NA

What's nearby

  • Telford Shopping Centre - 5 min walk - 0.5 km
  • Telford Town Park - 12 min walk - 1.1 km
  • Telford Ice Rink - 15 min walk - 1.3 km
  • The International Centre - 16 min walk - 1.4 km
  • Ironbridge Gorge - 7 min drive - 5.6 km

Getting around

  • Telford Central Station - 12 min walk
  • Birmingham Airport (BHX) - 56 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪The Thomas Botfield - ‬10 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪Costa Coffee - ‬9 min walk
  • ‪Coffee#1 - ‬9 min walk

About this property

Mercure Telford Centre Hotel

Eco-certified hotel in the business district
Consider a stay at Mercure Telford Centre Hotel and take advantage of a hair salon, dry cleaning/laundry services and a bar. Take some time to relax at the on-site spa. The on-site British cuisine restaurant, Iron Masters Restaurant, offers lunch, dinner, light fare and children's meals. Stay connected with free in-room WiFi, and guests can find other amenities, such as a gym and a business centre.
Other perks include:
  • An indoor pool
  • Full breakfast (surcharge), self-parking (surcharge) and express check-out
  • A 24-hour front desk, a front desk safe and meeting rooms
  • Coffee/tea in reception, smoke-free property and a TV in reception
  • Guest reviews speak highly of the helpful staff
Room features
All 153 rooms have comforts such as 24-hour room service and laptop-friendly workspaces, as well as thoughtful touches such as free WiFi and air conditioning. Guest reviews highly rate the cleanliness rooms at the property.
Extra conveniences in all rooms include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and shower/bath combinations
  • Flat-screen TVs with digital channels
  • Free infant beds, electric kettles and heating

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 10 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10 AM for a fee: GBP 10 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Iron Masters Bar
  • Iron Masters Restaurant

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 9 meeting rooms
  • Business centre
  • Conference centre (4,004 square foot of space)

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 20 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: from approximately GBP 10.00 per person
  • Self-parking fee: GBP 10 per night
  • Pet fee: GBP 20 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the fitness facility or hot tub, and guests under 16 years old are only allowed in the swimming pool with adult supervision

Property is also known as

Park Inn Radisson Hotel Telford
Park Inn Radisson Telford
Park Inn Telford
Radisson Park Inn Telford
Radisson Telford
Telford Park Inn
Park Inn By Radisson Telford England
Park Inn By Radisson Telford Hotel Telford
Telford Centre Hotel AccorHotels Now Open
Hotel AccorHotels Now Open
Telford Centre AccorHotels Now Open
AccorHotels Now Open
Hotel The Telford Centre Hotel By AccorHotels (Now Open) Telford
Telford The Telford Centre Hotel By AccorHotels (Now Open) Hotel
Hotel The Telford Centre Hotel By AccorHotels (Now Open)
The Telford Centre Hotel By AccorHotels (Now Open) Telford
Park Inn by Radisson Telford
Telford Accorhotels Now Open
Mercure Telford Hotel Telford
Mercure Telford Centre Hotel Hotel
Mercure Telford Centre Hotel Telford
The Telford Centre Hotel By AccorHotels
Mercure Telford Centre Hotel Hotel Telford

Frequently asked questions

Does Mercure Telford Centre Hotel have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM to 9:00 PM.

How much does it cost to stay at Mercure Telford Centre Hotel?

As of 25 Nov 2024, prices found for a 1-night stay for 2 adults at Mercure Telford Centre Hotel on 22 Dec 2024 start from AU$86.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mercure Telford Centre Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of GBP 20 per accommodation, per night. Service animals are exempt from fees.

How much is parking at Mercure Telford Centre Hotel?

Self-parking is available for GBP 10 per night.

What time is check-in at Mercure Telford Centre Hotel?

Check-in start time: 2:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Mercure Telford Centre Hotel?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Mercure Telford Centre Hotel located?

Located in the heart of Telford, this spa hotel is within a 15-minute walk of Telford Shopping Centre, Telford Town Park, and Telford Ice Rink. The International Centre and Wonderland Telford are also within 1 mile (2 km). Telford Central Station is 12 minutes by foot and Oakengates Station is 28 minutes.

Mercure Telford Centre Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 229 out of 506 reviews" "
Rating 8 - Good. 150 out of 506 reviews" "
Rating 6 - Okay. 62 out of 506 reviews" "
Rating 4 - Poor. 29 out of 506 reviews" "
Rating 2 - Terrible. 36 out of 506 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Peter

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food drinks bar and other. Well recommend
Stayed 3 nights in Nov 2024

2/10 Terrible

Victoria

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Really regretted booking this hotel. I travel weekly for business and chose this one for its 24 hour check in because I knew that I would be arriving late and I paid extra for free cancellation. I arrived at 11pm after a very long drive and checked in to my room to find that there was no hot water in the bathroom. On reporting this to Reception, there had apparently been issues with the hot water all day, they had not mentioned this to me while I was checking in, and my only option for a warm shower was the pool showers which were now closed for the night. I do feel like this is a significant issue, and had I been informed of this, I would have cancelled my booking and gone to the hotel across the carpark instead. The next morning, the hot water was still not fixed, and I suspect the issue had been significant and going on for a while. While I appreciate that things do sometimes malfunction, the lack of transparency or communication concerning this issue before or after I arrived was very misleading, and having spent £142 for a 8 hour stay in a hotel where my journey times meant that I had no options for anything other than a cold shower was ridiculous. Not even a refund of any kind on the price paid!
Stayed 1 night in Nov 2024

10/10 Excellent

Barrie, Nailsea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and very friendly staff
Stayed 1 night in Oct 2024

10/10 Excellent

Ethan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an excellent stay. The staff were friendly and helpful. Room service was quick and convenient. The room was cleaned and the bed made whilst we were out. Overall a good hotel. The only thing which was slightly inconvenient is the parking charge which was not very well advertised prior to arrival. It would be good if that charge was built into the room cost for at least 1 vehicle as based on location - it is unlikely many guests would not be parking there.
Stayed 2 nights in Nov 2024

2/10 Terrible

Andrew

Stayed 1 night in Sep 2024

8/10 Good

Khawaja Mohammed Farouk

Stayed 1 night in Aug 2024

8/10 Good

Zbigniew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the main the hotel and staff were great. Our only issue was (what appeared to be?) poor sound insulation to the room, so when other guests were off to bed after midnight, voices in the corridor and banging of bedroom doors sounded as if our room door was wide open (which of course it wasn’t!)
Stayed 1 night in Sep 2024

8/10 Good

R

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was good but I did not like the illuminated bed headboard and the absence of a hook to hang coats etc.
Stayed 3 nights in Aug 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing had best night sleep and can't wait to stay again Many thanks
Stayed 2 nights in Aug 2024

10/10 Excellent

Desmond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
Excellent hotel great value for money comfortable stylish rooms. I would recommend staying here
Stayed 1 night in Aug 2024

6/10 Okay

Simon

Liked: Cleanliness, staff & service, room comfort
Good hotel water problems tho
Lovely friendly staff nice hotel but we had no hot water and had to have cold showers which resulted in us getting a partial refund
Stayed 1 night in Aug 2024

10/10 Excellent

Richard

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Location was good for trip and staff very friendly plus bed was super comfortable. However, food in bar wasn’t great (had a pizza and garlic bread) and the bartender could not understand I wanted a normal Coke and gave me Diet Coke even after asking twice. While I got a good nights sleep, the attention to detail in regards to cleaning is severely lacking in the room. Old spiders webs, dirt, some red stuff on bedside light switch and very old hard water stains on shower seals. Would have complained but overheard at the check-in desk that they were fully booked so would not have done much good. Bottomline, nice staff and easy location off M54, but room conditions let it down massively. I do not plan to stay there again even with the low price offers. Disappointing.
Stayed 1 night in Aug 2024

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

S L

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Dwayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, friendly staff and easy checking process
Stayed 1 night in Aug 2024

6/10 Okay

Daniel

Stayed 1 night in Aug 2024

8/10 Good

Lea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Room comfort
Disliked: Staff & service
Bad communication
Hi Unfortunately disappointed with general customer service and lack of correct communication. On arrivals after a long day of traveling and work i asked if the pool was available for use and was told yes by check in/reception staff. However then when I went to use it i was told it was closed and had been for a while and wouldnt be opening any time soon. Couldn't use the steam room or sauna either. Very disappointing as was much looking forward to some down time. The food however was lovely and the staff in the restaurant were also so polite.
Stayed 1 night in Aug 2024

8/10 Good

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All in all,, I was pleased ,,only downside was the swimming pool was closed due to repairs being done
Stayed 2 nights in Aug 2024

10/10 Excellent

Zsuzsanna

Liked: Cleanliness, staff & service, property conditions & facilities
A great place to stay.
Stayed 4 nights in Aug 2024

8/10 Good

Amjad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property with comfortable beds and pillows! has a good restaurant, pool and spa facilities. Burger king, KFC, Costa and shopping area in walkable distance.
Stayed 2 nights in Aug 2024

8/10 Good

Scott

Travelled with partner
Liked: Cleanliness, staff & service
Would be a 5 but pool and leisure area needs major TLC. Hotel was lovely large room good shower. Breakfast was very good great quality and lots of choice. All the staff we met were great. Main let down is the pool and spa area. Needs complete overhaul. If you booked for the spa you would be disappointed
Stayed 2 nights in Jul 2024

6/10 Okay

john

Stayed 2 nights in Jul 2024

8/10 Good

Ansar

Stayed 1 night in Jul 2024