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"Good service in general. The buffet on Sunday was amazing"

"Great staff, great location close to everything!"

"Excelente hotel ! "

"Service here is amazing. The staff is super friendly, definitely would recommend to anyone traveling to puebla."

"Great hotel stay. Concierge was super helpful, all staff very friendly. Clean deluxe rooms. Everything you want in a boutique hotel in Mexico. "

"Very centrally located"

"We loved this property! Really I can't recommend this hotel more highly. While it was a little tricky to locate, it is worth the search. The staff, especially Israel were very kind, helpful and attentive. Each room has distinct artwork and personalized touches. Though the crystal chandeliers and bathtubs made my stay feel extra luxurious. The naughty cherib motif ran throughout the hotel and the views of the volcano from the roof were spectacular. We also enjoyed the roof top bar and deck....

"It is clean and confortable"

"Great location"

"A bit out of the way but the rooms are sparkling and the price is very reasonable"

"The hotel and room were beautiful, and the view was absolutely amazing. However, the location is quite far from the city, and there aren't many stores or amenities nearby. Unfortunately, we had to cancel our reservation after just one night due to this inconvenience. Despite not using the facilities for the remaining days, the hotel has not issued a refund. I hope they reconsider and process the refund for the unused nights."

"The location is perfect. Well maintained. The free breakfast was nice but very small."

"Very clean and great staff.."

"It was a nice location, great service and the hotel is very nice"