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Casa Amor

2.5 star property

Photo gallery for Casa Amor

Property grounds
Balcony
Exterior detail
Property grounds
Deluxe Double Room, 1 King Bed

Reviews

5.4 out of 10

Popular amenities

  • Hot tub
  • Parking available
  • Pool
  • Breakfast available
  • Kitchen
  • Housekeeping

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

Highlights

Portable fan
Private bathroom
Shared/communal kitchen
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed

Highlights

Portable fan
Private bathroom
Shared/communal kitchen
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Highlights

Portable fan
Private bathroom
Shared/communal kitchen
Daily housekeeping
  • Sleeps 2
  • 2 Single Beds
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About the area

Map
Artesanos No. 50, Tepoztlán, MOR, 62520

What's nearby

  • Artisan Market of Tepoztlán - 12 min walk - 1.0 km
  • Experiencia Tepoztlan Language School - 14 min walk - 1.2 km
  • El Suspiro Tepoztlan - 3 min drive - 3.4 km
  • Bajo La Montaña - 3 min drive - 1.9 km
  • Jardín Xolatlaco - 4 min drive - 3.8 km

Getting around

  • Benito Juarez International Airport (MEX) - 92 min drive

Restaurants

  • ‪Tepeztlan - ‬1 min walk
  • ‪La Cueva - ‬6 min walk
  • ‪Las Marionas - ‬6 min walk
  • ‪El Mirador de Tepoz - ‬8 min walk
  • ‪El Pan Nuestro - ‬7 min walk

About this property

Casa Amor

Guest house near Tepozteco Pyramid
At Casa Amor, you can look forward to a terrace, a garden and a hot tub. Stay connected with free WiFi in public areas.
Additional perks include:
  • An outdoor pool with sunloungers
  • Continental breakfast (surcharge), self-parking (surcharge) and barbecues
  • Smoke-free property and tour/ticket information
More amenities include:
  • Bathrooms with showers and free toiletries
  • Communal kitchens, portable fans and daily housekeeping

Languages

Spanish

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (MXN 60 per stay)
  • Parking on site (MXN 60 per stay)

Food and drink

  • Weekend continental breakfast available 9:00 AM to 11:00 AM for a fee: MXN 120 per person

Things to do

  • Hot tub
  • Outdoor pool

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

More

  • Mosquito nets
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Shared kitchen access

More

  • Portable fan

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open Friday - Sunday (3 PM - 10:30 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children 12 and younger are not allowed at this property; all guests older than 12 are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for continental breakfast: from approximately MXN 120 per person
  • Self-parking fee: MXN 60 per stay
  • Nearby parking fee: MXN 60.00 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Children 12 years old and younger are not permitted at this property
Alcohol is not permitted at this property

Property is also known as

Casa Amor Guesthouse Tepoztlan
Casa Amor Guesthouse
Casa Amor Tepoztlan
Casa Amor Tepoztlán
Casa Amor Guesthouse
Casa Amor Guesthouse Tepoztlán

Frequently asked questions

Does Casa Amor have a pool?

Yes, this property has an outdoor pool.

Is Casa Amor pet-friendly?

No, pets are not allowed at this property.

How much is parking at Casa Amor?

Self-parking is available for MXN 60 per stay.

What time is check-in at Casa Amor?

Check-in start time: 3 PM; check-in end time: 11 PM.

What time is check-out at Casa Amor?

Checkout is at noon.

Where is Casa Amor located?

Situated in Tepoztlán, this guesthouse is within a 15-minute walk of Tepoztlán Museum Carlos Pellicer Collection, Artisan Market of Tepoztlán and Ex-Convent of the Nativity. Experiencia Tepoztlan Language School and Cocinar Mexicano are also within 1 mile (2 km).

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Casa Amor Reviews

Reviews

5.4
Rating 10 - Excellent. 9 out of 54 reviews
Rating 8 - Good. 7 out of 54 reviews
Rating 6 - Okay. 9 out of 54 reviews
Rating 4 - Poor. 14 out of 54 reviews
Rating 2 - Terrible. 15 out of 54 reviews

6.2/10

Cleanliness

6.6/10

Staff & service

4.0/10

Amenities

5.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

Leticia

Stayed 1 night in Dec 2024

4/10 Poor

Mariana

Disliked: Cleanliness, property conditions & facilities
Estaba muy sucio, huéspedes tomando alcohol a altas horas de la noche, el seguro de mi habitación no servía
Stayed 3 nights in Nov 2024

6/10 Okay

Miguel Ángel

Malo
Stayed 1 night in Nov 2024

6/10 Okay

HECTOR

Liked: Cleanliness, staff & service
Necesitan arreglar regaderas
Stayed 1 night in Nov 2024

10/10 Excellent

Israel A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bueno

Buen servicio y todas las facilidades.
Stayed 2 nights in Oct 2024

2/10 Terrible

Edgar

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

RICARDO

Buena pero , le hacía falta limpieza a la habitación
Stayed 1 night in Aug 2024

6/10 Okay

Cristiano

Disliked: Staff & service
El lugars tiene mucho potencial pero está descuidado
Stayed 1 night in May 2023

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Solo un detalle, al momento de hacer checout no estaba el personal hasta que salió un chico de la casa principal para darles las llaves solo ojo con esos detalles
Stayed 2 nights in May 2023

8/10 Good

Jose Manuel

Liked: Cleanliness, staff & service
Disliked: Amenities
El lugar es agradable, el personal muy amable. El jacuzzi no funciona, estacionamiento para autos muy limitado, no hay servicios por la noche. Las cortinas no cubren por completa el cancel de la habitación, se pierde privacidad.
Stayed 1 night in Apr 2023

4/10 Poor

Jesús Alberto

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Esta muy abandonada, no se le da mantenimiento, no había agua caliente, la alberca muy sucia.
Stayed 1 night in Apr 2023

2/10 Terrible

Erick

Stayed 1 night in Jan 2023

4/10 Poor

Monica

Stayed 2 nights in Dec 2022

4/10 Poor

Yessica

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
No es como las fotos, las habitaciones huelen a humedad, la alberca estaba sucia, no hay tina de hidromasaje, me parece un costo excesivo para la calidad del lugar,

2/10 Terrible

Guadalupe

Disliked: Staff & service, amenities, property conditions & facilities
Esta muy linda la casa, muy descuidada, no tiene mantenimiento y el encargado de nombre Gerardo súper grosero, me quería quedar una noche mas y prácticamente nos corrio, ahora entiendo porque está así la casa, ya la habíamos visitado hace tiempo y era otra cosa, lastima por la dueña, perderá clientes.
Stayed 1 night in Nov 2022

4/10 Poor

Eva

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Primero decir que el personal que te atiende es muy muy amable y siempre dispuesto a ayudar. La casa es bonita y el jardin y alberca muy bien. Se ve que la casa tuvo su epoca de esplendor pero no le han dado mantenimiento. Tiene estacionamiento (lo cual es un plus). El tema es que dado el costo por noche tienen muchos detalles que mejorar: las habitaciones no estan muy limpias, huelen a humedad, las sabanas y toallas ya estan muy gastadas, las cortinas sucias,no te ponen agua para beber en la habitacion, usan jabon de mala calidad para las manos, no hay tapete para salir de la regadera, las colchas desgastadas. El desayuno incluido esta bueno y muy completo, pero el restaurante en si no es muy bonito y podria serlo dada la hermosa vista que tiene del jardin y la alberca. Por otro lado tuvimos mala suerte de que fallo el agua (pero lo arreglaron rapidamente) y habia una fiesta del pueblo juntito (pero en seguida nos cambiaron de habitación). En resumen creo que por el precio podrian ofrecer mejores amenidades y tener en mejor estado las habitaciones. Pero se agradece mucho la gran amablidad del personal.
Stayed 1 night in Oct 2022

8/10 Good

Uriel

Stayed 1 night in Jul 2022

6/10 Okay

GERARDO

Liked: Staff & service
Disliked: Cleanliness
Muy caro para lo que es
Stayed 1 night in May 2022

4/10 Poor

Cristian

Disliked: Amenities, property conditions & facilities
La alberca estaba llena de hojas no se podía meter, la TV se veía borrosa y no comparten la red Wifi
Stayed 2 nights in Mar 2022

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un lugar muy tranquilo, limpió y confortable
Stayed 1 night in Mar 2022

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel sin servicio

No reserven en este lugar! Hice mi reserva y al llegar al lugar el hotel estaba cerrado, estuvimos tocando y llamando por teléfono y nadie contestó, al final tuve que sufrir buscando un lugar adicional dónde hospedarme, llame a hoteles.com para un reembolso de mi dinero que espero pronto quedé pues se me hace de muy mal gusto que permitan hacer reservas si el hotel no está en servicio.
Stayed 2 nights in Oct 2021

2/10 Terrible

Nancy

Stayed 2 nights in Aug 2021

6/10 Okay

Magdalena Gutiérrez

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No me recibieron en el hotel, estaba cerrado y nadie abría, mañana me comunicaré para que me devuelvan el dinero
Stayed 1 night in Aug 2021