Alilo by Muuk

3.0 star property
Hotel with free parking, a quick walk to Casa Chavela
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Alilo by Muuk

Outdoor pool
Poolside bar
In-room safe, blackout curtains, bed sheets
View from property
Lobby sitting area
VIP Access

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Pool
    Pool
  • Spa
    Spa
  • Breakfast available
    Breakfast available
  • Room service
    Room service
The price is AU$214
includes taxes & fees
24 Nov - 25 Nov

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

Available filters for rooms
Showing 4 of 4 rooms

Family Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Rainfall showerhead
Coffee/tea maker
Daily housekeeping
  • Sleeps 5
  • 2 Queen Beds

Grand Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Private bathroom
Rainfall showerhead
Coffee/tea maker
Daily housekeeping
In-room safe
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Double Bed

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Private bathroom
Rainfall showerhead
Coffee/tea maker
Daily housekeeping
In-room safe
  • Sleeps 2
  • 1 Double Bed

Superior Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Rainfall showerhead
Coffee/tea maker
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

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About the area

Map
Km 15, Carr Cuernavaca-Tepoztlán, Tepoztlán, MOR, 62300

What's nearby

  • Casa Chavela - 9 min walk - 0.8 km
  • El Suspiro Tepoztlan - 16 min walk - 1.4 km
  • Piedrasanta Events Garden - 16 min walk - 1.4 km
  • Artisan Market of Tepoztlán - 4 min drive - 3.4 km
  • Tepozteco Pyramid - 6 min drive - 4.5 km

Getting around

  • Benito Juarez International Airport (MEX) - 88 min drive

Restaurants

  • ‪Tacos Luna - Tepoztlan - ‬4 min drive
  • ‪Antojitos Mágicos - ‬4 min drive
  • ‪El Corazon de Mexico - ‬4 min drive
  • ‪Los Colorines - ‬3 min drive
  • ‪Margarita Concept Garden - ‬5 min drive

About this property

Alilo by Muuk

Hotel near Casa Chavela
Located close to Piedrasanta Events Garden and El Suspiro Tepoztlan, Alilo by Muuk provides a poolside bar, a terrace and a garden. The on-site restaurant offers breakfast, brunch, lunch and dinner. Free WiFi in public areas is available to all guests, along with laundry facilities and a bar.
You'll also find perks such as:
  • An outdoor pool
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), an electric car charging station and a vegetable garden
  • Meeting rooms, massage treatment rooms and a front desk safe
Room features
All guest rooms at Alilo by Muuk boast comforts, such as air conditioning, as well as
Extra conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • Coffee/tea makers, daily housekeeping and phones

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 8:30 AM to noon on weekdays and 8:00 AM to noon on weekends; MXN 350 for adults and MXN 300 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Private picnics

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace
  • Vegetable garden

Spa

  • 2 treatment rooms

Accessibility

  • No lift

More

  • 100% renewable energy
  • At least 80% of food locally-sourced
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Phone
  • Safe
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open Monday - Thursday (8:00 AM - 8:00 PM) and Friday - Saturday (8:00 AM - 10:00 PM)
Front desk staff will greet guests on arrival
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 750 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 20 kg per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MXN 1261.0 per night.

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: from approximately MXN 350 for adults and from MXN 300 for children
  • Pet fee: MXN 750 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: MXN 1261.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Long-term renters welcome
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher

We should mention

This property does not have any lifts
Pool access available from 8:30 AM to 7:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Meliar Hotel Boutique Tepoztlan
Meliar Boutique Tepoztlan
Meliar Boutique
Alilo by Muuk Hotel
Casa de los Artistas
Meliar Hotel Boutique
Alilo by Muuk Tepoztlán
Alilo by Muuk Hotel Tepoztlán

Frequently asked questions

Does Alilo by Muuk have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:30 AM to 7:00 PM.

How much does it cost to stay at Alilo by Muuk?

As of 23 Nov 2024, prices found for a 1-night stay for 2 adults at Alilo by Muuk on 24 Nov 2024 start from AU$213.77, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Alilo by Muuk pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 20 kg per pet. There's a fee of MXN 750 per pet, per night. Service animals are exempt from fees.

How much is parking at Alilo by Muuk?

Self-parking is free at this property.

What time is check-in at Alilo by Muuk?

Check-in start time: 3:00 PM; check-in end time: 9:30 PM. Late check-in is available during limited hours.

What time is check-out at Alilo by Muuk?

Checkout is at noon.

Where is Alilo by Muuk located?

Situated in Tepoztlán, this hotel is within 1 mi (2 km) of Casa Chavela, El Suspiro Tepoztlan and Piedrasanta Events Garden. Artisan Market of Tepoztlán and Tepozteco Pyramid are also within 6 mi (10 km).

Alilo by Muuk Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 34 out of 69 reviews" "
Rating 8 - Good. 16 out of 69 reviews" "
Rating 6 - Okay. 11 out of 69 reviews" "
Rating 4 - Poor. 3 out of 69 reviews" "
Rating 2 - Terrible. 5 out of 69 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Luis Humberto

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

6/10 Okay

Oscar

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Un camino muy difcil , para llegar , una habitación chica y simple
Stayed 1 night in Aug 2024

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The WiFi in the rooms is fatal, you have to move to lobby area to get a good internet connection
Stayed 1 night in Aug 2024

6/10 Okay

Juan José, Mexico

Liked: Cleanliness, staff & service
Ok but has the potential to be much better.
Stayed 2 nights in Aug 2024

8/10 Good

Cesar Augusto, Arlington

Liked: Cleanliness, amenities, property conditions & facilities
No muy amable la de la recepción. El cuarto básico pero suficiente. Me quedé ahí por una boda.
Stayed 1 night in Jun 2024

8/10 Good

Marisela

Stayed 3 nights in Mar 2024

8/10 Good

Emma

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Family Tepoztlan
Stayed 2 nights in Feb 2024

10/10 Excellent

Maria

Liked: Cleanliness, property conditions & facilities
Excellent
Stayed 2 nights in Jan 2024

6/10 Okay

John

Liked: Staff & service
Stayed 1 night in Apr 2023

10/10 Excellent

Enrique

Stayed 1 night in Jun 2022

8/10 Good

Verified traveller

Property was very nice overall, the ONLY thing I didn’t like was then fact that they didn’t offer any options to eat. As well as the fact that the pool are is more esoteric than to use.
Stayed 1 night in Dec 2019

10/10 Excellent

Monica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena
Stayed 1 night in Nov 2024

10/10 Excellent

JAVIER

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Genial
Stayed 1 night in Oct 2024

4/10 Poor

Enrique

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Muy limitada sus horarios de servicios Tanto en restaurante como alberca. El precio no compensa ni el servicio ni la calidad de instalaciones. Lo unico que rescato fue la atencion del mesero.
Stayed 1 night in Oct 2024

2/10 Terrible

MARIA EUGENIA

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Omar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m general the property was really good, personnel and the place makes me feel comfortable. I just want to notice about the entrance and surroundings that it was a little difficult and it was in bad conditions
Stayed 2 nights in Sep 2024

10/10 Excellent

Karina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El servicio de todo el personal es excelente, la entrada si está un poco complicada, el maps / waze no marca correctamente el acceso, pero ya las instalaciones valen la pena.
Stayed 2 nights in Aug 2024

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bonito lugar
Desde que llegamos un trato Exelente
Stayed 1 night in Aug 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena experiencia
Stayed 1 night in Aug 2024

10/10 Excellent

OSVALDO DAVID

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gran lugar
Todo en general excelente, el estar un poco retirado del centro hace del lugar más apacible, que era lo que buscábamos con mi familia...
Stayed 2 nights in Jul 2024

10/10 Excellent

Maria Teresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal es muy atento y amable. El lugar es hermoso y limpio. Las habitaciones son cómodas.
Stayed 2 nights in Jul 2024

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente lugar
El hotel, está muy bonito. Las instalaciones son excelentes. La cama está muy cómoda y el cuarto muy amplio. La atención fue excelente. El único detalle fue que la alberca estaba un poco sucia, había muchas abejas muertas y hojas en la alberca.
Stayed 1 night in Jun 2024

6/10 Okay

JOSE SALVADOR

Travelled with partner
Liked: Cleanliness
Baño demasiado pequeño sin espacios para acomodar cosas, poca presión de agua, horario de restaurant muy limitado
Stayed 2 nights in Jun 2024

10/10 Excellent

EDUARDO

Travelled with family
Liked: Staff & service, property conditions & facilities
Creo que les falta ser más precisos en su ubicación ya que la liga que me enviaron me mando a la parte trasera del Hotel, su letrero debe ser luminoso en la noche ya que si no está uno atento en la avenida se pasa, el letrero no se ve.
Stayed 2 nights in Jun 2024