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Hotel y Restaurante El Ciruelo

4.0 star property
Hotel with free valet parking, a quick walk to Artisan Market of Tepoztlán

Choose dates to view prices

Photo gallery for Hotel y Restaurante El Ciruelo

4 Suite Max with Fountain and Mountain View - Pet Friendly
Interior
6 Suite Joaquín with jacuzzi and mountain view | Terrace/patio
Hallway
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Spa
  • Pet-friendly
  • Laundry
The current price is AU$264
includes taxes & fees
12 Aug - 13 Aug

Room options

View all photos for 8 Suite Nicolás with jacuzzi and mountain view

8 Suite Nicolás with jacuzzi and mountain view

8 Suite Nicolás with jacuzzi and mountain view

8.8 out of 10
Excellent
(3 reviews)

Highlights

Garden
Deck/patio
Heating
Flat-screen TV
Premium bedding
Ceiling fan
Select Comfort bed
Down duvet
  • Sleeps 3
  • 1 King Bed

View all photos for 3 Suite Federica with Fountain and Mountain View - Pet friendly

1 bedroom, premium bedding, down duvets, Select Comfort beds

3 Suite Federica with Fountain and Mountain View - Pet friendly

10.0 out of 10
Exceptional
(1 review)

Highlights

Garden
Deck/patio
Heating
Flat-screen TV
Premium bedding
Ceiling fan
Select Comfort bed
Down duvet
  • Sleeps 3
  • 1 King Bed

View all photos for 9 Suite Jerónimo with jacuzzi and mountain view

9 Suite Jerónimo with jacuzzi and mountain view

9 Suite Jerónimo with jacuzzi and mountain view

Highlights

Garden
Deck/patio
Heating
Flat-screen TV
Premium bedding
Ceiling fan
Select Comfort bed
Down duvet
  • Sleeps 3
  • 1 King Bed

View all photos for 4 Suite Max with Fountain and Mountain View - Pet Friendly

4 Suite Max with Fountain and Mountain View - Pet Friendly

4 Suite Max with Fountain and Mountain View - Pet Friendly

Highlights

Garden
Deck/patio
Heating
Flat-screen TV
Premium bedding
Ceiling fan
Select Comfort bed
Down duvet
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Suite María with Fountain and Mountain View - Pet friendly

1 bedroom, premium bedding, down duvets, Select Comfort beds

2 Suite María with Fountain and Mountain View - Pet friendly

Highlights

Garden
Deck/patio
Heating
Flat-screen TV
Premium bedding
Ceiling fan
Select Comfort bed
Down duvet
  • Sleeps 3
  • 1 King Bed

View all photos for 10 Suite Santiago with jacuzzi and mountain view

Terrace/patio

10 Suite Santiago with jacuzzi and mountain view

8.0 out of 10
Very good
(1 review)

Highlights

Garden
Deck/patio
Heating
Flat-screen TV
Premium bedding
Ceiling fan
Select Comfort bed
Down duvet
  • Sleeps 3
  • 1 King Bed

View all photos for 11 Suite Antonio with small pool and mountain view

11 Suite Antonio with small pool and mountain view | Terrace/patio

11 Suite Antonio with small pool and mountain view

8.0 out of 10
Very good
(1 review)

Highlights

Garden
Deck/patio
Heating
Flat-screen TV
Premium bedding
Ceiling fan
Select Comfort bed
Down duvet
  • Sleeps 3
  • 1 King Bed

View all photos for 1 Suite Francisca with Fountain and Mountain View - Pet friendly

1 bedroom, premium bedding, down duvets, Select Comfort beds

1 Suite Francisca with Fountain and Mountain View - Pet friendly

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Garden
Deck/patio
Heating
Flat-screen TV
Premium bedding
Ceiling fan
Select Comfort bed
Down duvet
  • 40 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for 5 Suite Diego with jacuzzi and mountain view

5 Suite Diego with jacuzzi and mountain view | Terrace/patio

5 Suite Diego with jacuzzi and mountain view

10.0 out of 10
Exceptional
(1 review)

Highlights

Garden
Deck/patio
Heating
Flat-screen TV
Premium bedding
Ceiling fan
Select Comfort bed
Down duvet
  • Sleeps 3
  • 1 King Bed

View all photos for 6 Suite Joaquín with jacuzzi and mountain view

6 Suite Joaquín with jacuzzi and mountain view | Terrace/patio

6 Suite Joaquín with jacuzzi and mountain view

7.4 out of 10
Good
(3 reviews)

Highlights

Garden
Deck/patio
Heating
Flat-screen TV
Premium bedding
Ceiling fan
Select Comfort bed
Down duvet
  • Sleeps 3
  • 1 King Bed

View all photos for 7 Suite Sofía with jacuzzi and mountain view

7 Suite Sofía with jacuzzi and mountain view | Terrace/patio

7 Suite Sofía with jacuzzi and mountain view

Highlights

Garden
Deck/patio
Heating
Flat-screen TV
Premium bedding
Ceiling fan
Select Comfort bed
Down duvet
  • Sleeps 3
  • 1 King Bed
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About the area

Map
17 Av. Ignacio Zaragoza Santisima, Tepoztlán, MOR, 62520

What's nearby

  • Artisan Market of Tepoztlán - 3 min walk - 0.3 km
  • Experiencia Tepoztlan Language School - 7 min walk - 0.6 km
  • Bajo La Montaña - 2 min drive - 1.2 km
  • El Suspiro Tepoztlan - 2 min drive - 1.9 km
  • Casa Chavela - 3 min drive - 2.7 km

Getting around

  • Benito Juarez International Airport (MEX) - 92 min drive

Restaurants

  • ‪Mercado de Comida - ‬2 min walk
  • ‪El Ciruelo - ‬1 min walk
  • ‪Café Amor - ‬2 min walk
  • ‪El Mirador de Tepoz - ‬2 min walk
  • ‪Cacao el Dulce Sabor de la Naturaleza - ‬4 min walk

About this property

Hotel y Restaurante El Ciruelo

Upscale hotel near Artisan Market of Tepoztlán
Located close to Tepozteco Pyramid and El Tepozteco National Park, Hotel y Restaurante El Ciruelo provides a terrace, a coffee shop/cafe and laundry facilities. Treat yourself to a massage or other spa services. In addition to a bar and a business centre, guests can connect to free in-room WiFi, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices).
Additional perks include:
  • Free self-parking and valet parking
  • Cooked-to-order breakfast (surcharge), a banquet hall and a porter/bellboy
  • Luggage storage, tour/ticket information and concierge services
  • Guest reviews give top marks for the helpful staff
Room features
All guest rooms at Hotel y Restaurante El Ciruelo offer thoughtful touches, such as premium bedding and laptop-friendly workspaces, in addition to amenities, such as free WiFi and bathrobes.
Extra amenities include:
  • Select Comfort beds and down duvets
  • Bathrooms with rainfall showers and hairdryers
  • 43-inch flat-screen TVs with digital channels
  • Private gardens, wardrobes/cupboards and children's slippers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free 24-hour offsite parking within 100 metres
  • Free uncovered self parking on site
  • Free valet parking on site

Food and drink

  • Daily cooked-to-order breakfast available 8:30 AM to 11:30 AM for a fee: MXN 299 for adults and MXN 350 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Family friendly

  • Laundry facilities

Conveniences

  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre

Outdoors

  • Terrace

Spa

  • Deep-tissue massages
  • Hot stone massages
  • In-room massages
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Children's slippers
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of MXN 350 per accommodation, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 20 kg per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: from approximately MXN 299 for adults and from MXN 350 for children
  • Pet fee: MXN 350 per accommodation, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hotel El Ciruelo Hotel
Hotel El Ciruelo Tepoztlán
Hotel El Ciruelo Hotel Tepoztlán

Frequently asked questions

Is Hotel y Restaurante El Ciruelo pet-friendly?

Yes, Hotel y Restaurante El Ciruelo allows dogs (limit 1 total) with a maximum weight of up to 20 kg per pet. There's a fee of MXN 350 per accommodation, per day. Service animals are exempt from fees.

How much does it cost to stay at Hotel y Restaurante El Ciruelo?

As of 11 Aug 2025, prices found for a 1-night stay for 2 adults at Hotel y Restaurante El Ciruelo on 12 Aug 2025 start from AU$264.48, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel y Restaurante El Ciruelo?

Self-parking and valet parking are free at this property; nearby parking is also free.

What time is check-in at Hotel y Restaurante El Ciruelo?

Check-in start time: 3:00 PM; check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel y Restaurante El Ciruelo?

Checkout is at noon.

Where is Hotel y Restaurante El Ciruelo located?

Situated in Tepoztlán, this hotel is 0.2 mi (0.3 km) from Artisan Market of Tepoztlán and 1.4 mi (2.2 km) from Tepozteco Pyramid. El Tepozteco National Park and University of the State of Morelos are also within 12 mi (20 km).

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Hotel y Restaurante El Ciruelo Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 168 out of 247 reviews
Rating 8 - Good. 46 out of 247 reviews
Rating 6 - Okay. 15 out of 247 reviews
Rating 4 - Poor. 12 out of 247 reviews
Rating 2 - Terrible. 6 out of 247 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Evert

Liked: Cleanliness, amenities, property conditions & facilities
Nicely located property. A little dated, but with great service and a great restaurant.
Stayed 1 night in Jul 2025

10/10 Excellent

Sara

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is very nice and quiet. The views from the room are beautiful, the staff 10 out 10
Stayed 3 nights in Jun 2025

10/10 Excellent

nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and restaurant is beautiful and the perfect place for a romantic getaway.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jeronimo

Nice hotel
Stayed 1 night in Feb 2025

8/10 Good

Soledad

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was nice and it's close to everything, nice location.
Stayed 1 night in Feb 2025

8/10 Good

Archivaldo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its Nice and Cousy but to much light enter into the Room
Stayed 1 night in Aug 2025

8/10 Good

Archivaldo

Liked: Cleanliness, staff & service, amenities
Good place to stay in the town and good food at it
Stayed 1 night in Jun 2024

8/10 Good

Jorge

Excellent location and very good food
Stayed 1 night in Jun 2024

10/10 Excellent

carrie

Lovely boutique hotel with a great location and an excellent restaurant!
Stayed 1 night in Jun 2024

8/10 Good

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Oct 2024

4/10 Poor

lesa

Liked: Cleanliness, staff & service, property conditions & facilities
We specifically chose this hotel over other options because of the outdoor jacuzzi and private patio. When we arrived we asked if the jacuzzi was working and we were assured yes. After an hour and 10 min wait and several calls to the front desk, we were told that that jacuzzi was not working and we could be moved to another room which meant we missed the sunset and could only enjoy the jacuzzi for one hour. The jacuzzi was finally turned on - smelled like bleach and was luke warm.
Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect!

Absolutely beautiful room and hotel. Very comfortable.
Stayed 1 night in Feb 2025

6/10 Okay

Alma C.

Disliked: Cleanliness, property conditions & facilities
Probably needs to be updated. Not clean enough.
Stayed 2 nights in May 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very peaceful and private space with unique views and an incredible service
Stayed 1 night in Aug 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Tepoztlán hotel

Beautiful hotel, close to everything. One of the highlights of our Mexico trip. We stayed in Federica room #3, not hot tub but the room was still amazing with a private patio
Stayed 3 nights in Nov 2024

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel with beautiful rooms. The view from our room was great and really enjoyed the jacuzzi. Loved the experience
Stayed 2 nights in Mar 2024

10/10 Excellent

Maricarmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is located at the heart of Tepoztlán making it very easy to enjoy the town. Our bedroom was breathtaking, with an unbeatable view, spacious, clean and confortable. 5 star service, will be coming back!
Stayed 2 nights in Jul 2024

8/10 Good

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service excellent food convenient clean. Except the shower head wasn’t working and the drain was too Slow .otherwise was good thank you for your service….
Stayed 2 nights in Jun 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

I have used their restaurant many times, but it is my first time staying in the hotel. I absolutely loved it. I am not going to say anymore because I don’t want everyone to discover this gem and make it unbookable!
Stayed 1 night in Mar 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room Antonio is nice. Unfortunately the pool is very small looks more like a large tub and the water is not heated. Everything else was very enjoyable.
Stayed 1 night in Aug 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Aug 2023

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Nice little hotel. Not much experience in the hotel industry since it is very new. Tepoztlán is dead during the week which means less staff. Hotel hostess did everything from front desk, to take things to the room and almost park the car. Need to work on that during the week. Weekends a lot mor staff.
Stayed 1 night in May 2024

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Hotel, most of the things are in a good shape. But in our room the mosquitos net were damaged. So we had much mosquitos in the room. Sadly there is no A/C in the room. In our time it was super hot in the room. Combined with the mosquitos was not the best nights we had. But overall the staff and the hotel is still a nice Hotel to stay. The staff really take care about your wishes.
Stayed 2 nights in Apr 2024

4/10 Poor

diane

Disliked: Cleanliness, amenities, property conditions & facilities
Grounds crew working and using electric skill saw directly outside our door for both of our days. Water pressure very low for cold water so only option was a trickle or scalding. Big gaps under doors to outdoor areas, cleanliness not great. Given the price we paid we expected more…. $9078 pesos for two nights.
Stayed 2 nights in Jun 2024

10/10 Excellent

Ana Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Gran hotel!
Stayed 1 night in Aug 2025