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Hotel El Ciruelo

4.0 star property
Hotel with free valet parking, a quick walk to Artisan Market of Tepoztlán

Photo gallery for Hotel El Ciruelo

4 Suite Max with Fountain and Mountain View - Pet Friendly
4 Suite Max with Fountain and Mountain View - Pet Friendly
Interior
Reception
6 Suite Joaquín with jacuzzi and mountain view | Terrace/patio
Located close to Artisan Market of Tepoztlán and Tepozteco Pyramid, Hotel El Ciruelo provides a terrace, a coffee shop/cafe and laundry facilities. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices), and guests can find other amenities, such as a bar and a business centre.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Pet-friendly
  • Spa
  • Laundry
  • Housekeeping
The current price is AU$248
includes taxes & fees
3 Mar - 4 Mar

Room options

View all photos for 8 Suite Nicolás with jacuzzi and mountain view

8 Suite Nicolás with jacuzzi and mountain view

8 Suite Nicolás with jacuzzi and mountain view

Highlights

Deck/patio
Garden
Heating
Flat-screen TV
Premium bedding
Select Comfort bed
Down duvet
Hairdryer
  • Sleeps 3
  • 1 King Bed

View all photos for 3 Suite Federica with Fountain and Mountain View - Pet friendly

Premium bedding, down duvets, Select Comfort beds, minibar

3 Suite Federica with Fountain and Mountain View - Pet friendly

Highlights

Deck/patio
Garden
Heating
Flat-screen TV
Premium bedding
Select Comfort bed
Down duvet
Hairdryer
  • Sleeps 3
  • 1 King Bed

View all photos for 9 Suite Jerónimo with jacuzzi and mountain view

9 Suite Jerónimo with jacuzzi and mountain view

9 Suite Jerónimo with jacuzzi and mountain view

Highlights

Deck/patio
Garden
Heating
Flat-screen TV
Premium bedding
Select Comfort bed
Down duvet
Hairdryer
  • Sleeps 3
  • 1 King Bed

View all photos for 4 Suite Max with Fountain and Mountain View - Pet Friendly

4 Suite Max with Fountain and Mountain View - Pet Friendly

4 Suite Max with Fountain and Mountain View - Pet Friendly

Highlights

Deck/patio
Garden
Heating
Flat-screen TV
Premium bedding
Select Comfort bed
Down duvet
Hairdryer
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Suite María with Fountain and Mountain View - Pet friendly

Premium bedding, down duvets, Select Comfort beds, minibar

2 Suite María with Fountain and Mountain View - Pet friendly

Highlights

Deck/patio
Garden
Heating
Flat-screen TV
Premium bedding
Select Comfort bed
Down duvet
Hairdryer
  • Sleeps 3
  • 1 King Bed

View all photos for 10 Suite Santiago with jacuzzi and mountain view

Terrace/patio

10 Suite Santiago with jacuzzi and mountain view

Highlights

Deck/patio
Garden
Heating
Flat-screen TV
Premium bedding
Select Comfort bed
Down duvet
Hairdryer
  • Sleeps 3
  • 1 King Bed

View all photos for 11 Suite Antonio with small pool and mountain view

11 Suite Antonio with small pool and mountain view | Terrace/patio

11 Suite Antonio with small pool and mountain view

Highlights

Deck/patio
Garden
Heating
Flat-screen TV
Premium bedding
Select Comfort bed
Down duvet
Hairdryer
  • Sleeps 3
  • 1 King Bed

View all photos for 1 Suite Francisca with Fountain and Mountain View - Pet friendly

Premium bedding, down duvets, Select Comfort beds, minibar

1 Suite Francisca with Fountain and Mountain View - Pet friendly

Highlights

Deck/patio
Garden
Heating
Flat-screen TV
Premium bedding
Select Comfort bed
Down duvet
Hairdryer
  • 40 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for 5 Suite Diego with jacuzzi and mountain view

5 Suite Diego with jacuzzi and mountain view | Terrace/patio

5 Suite Diego with jacuzzi and mountain view

Highlights

Deck/patio
Garden
Heating
Flat-screen TV
Premium bedding
Select Comfort bed
Down duvet
Hairdryer
  • Sleeps 3
  • 1 King Bed

View all photos for 6 Suite Joaquín with jacuzzi and mountain view

6 Suite Joaquín with jacuzzi and mountain view | Terrace/patio

6 Suite Joaquín with jacuzzi and mountain view

Highlights

Deck/patio
Garden
Heating
Flat-screen TV
Premium bedding
Select Comfort bed
Down duvet
Hairdryer
  • Sleeps 3
  • 1 King Bed

View all photos for 7 Suite Sofía with jacuzzi and mountain view

7 Suite Sofía with jacuzzi and mountain view | Terrace/patio

7 Suite Sofía with jacuzzi and mountain view

Highlights

Deck/patio
Garden
Heating
Flat-screen TV
Premium bedding
Select Comfort bed
Down duvet
Hairdryer
  • Sleeps 3
  • 1 King Bed

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About the area

Map
17 Av. Ignacio Zaragoza Santisima, Tepoztlán, MOR, 62520

What's nearby

  • Artisan Market of Tepoztlán - 4 min walk
  • Experiencia Tepoztlan Language School - 10 min walk
  • Tepozteco Pyramid - 2 min drive
  • El Suspiro Tepoztlan - 3 min drive
  • El Tepozteco National Park - 9 min drive

Getting around

  • Benito Juarez International Airport (MEX) - 92 min drive

Restaurants

  • ‪Mercado de Comida - ‬2 min walk
  • ‪El Ciruelo - ‬1 min walk
  • ‪Café Amor - ‬2 min walk
  • ‪El Mirador de Tepoz - ‬2 min walk
  • ‪Cacao el Dulce Sabor de la Naturaleza - ‬4 min walk

About this property

Hotel El Ciruelo

Upscale hotel near Artisan Market of Tepoztlán
Located close to Tepozteco Pyramid and El Tepozteco National Park, Hotel El Ciruelo provides a terrace, a coffee shop/cafe and laundry facilities. Treat yourself to a massage or other spa services. In addition to a bar and a business centre, guests can connect to free in-room WiFi, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices).
Additional perks include:
  • Free self-parking and valet parking
  • Cooked-to-order breakfast (surcharge), a gift shop and a banquet hall
  • Luggage storage, concierge services and a porter/bellboy
  • Guest reviews give top marks for the helpful staff
Room features
All guest rooms at Hotel El Ciruelo offer thoughtful touches, such as premium bedding and laptop-friendly workspaces, in addition to amenities, such as free WiFi and bathrobes.
Extra amenities include:
  • Select Comfort beds and down duvets
  • Bathrooms with rainfall showers and hairdryers
  • 43-inch flat-screen TVs with digital channels
  • Private gardens, wardrobes/cupboards and children's slippers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free 24-hour offsite parking within 100 metres
  • Free uncovered self parking on site
  • Free valet parking on site

Food and drink

  • Daily cooked-to-order breakfast available 8:30 AM to 11:30 AM for a fee: MXN 299 for adults and MXN 350 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Family friendly

  • Laundry facilities

Conveniences

  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre

Outdoors

  • Terrace

Spa

  • Deep-tissue massages
  • Hot stone massages
  • In-room massages
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Down comforter
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Children's slippers
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of MXN 350 per accommodation, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 20 kg per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: from approximately MXN 299 for adults and from MXN 350 for children
  • Pet fee: MXN 350 per accommodation, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

This property does not have any lifts
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hotel El Ciruelo Hotel
Hotel El Ciruelo Tepoztlán
Hotel El Ciruelo Hotel Tepoztlán

Frequently asked questions

Is Hotel El Ciruelo pet-friendly?

Yes, Hotel El Ciruelo allows dogs (limit 1 total) with a maximum weight of up to 20 kg per pet. There's a fee of MXN 350 per accommodation, per day. Service animals are exempt from fees.

How much does it cost to stay at Hotel El Ciruelo?

As of 17 Feb 2025, prices found for a 1-night stay for 2 adults at Hotel El Ciruelo on 3 Mar 2025 start from AU$248.29, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel El Ciruelo?

Self-parking and valet parking are free at this property; nearby parking is also free.

What time is check-in at Hotel El Ciruelo?

Check-in start time: 3:00 PM; check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel El Ciruelo?

Checkout is at noon.

Where is Hotel El Ciruelo located?

Situated in Tepoztlán, this hotel is 0.2 mi (0.3 km) from Artisan Market of Tepoztlán and 1.4 mi (2.2 km) from Tepozteco Pyramid. El Tepozteco National Park and University of the State of Morelos are also within 12 mi (20 km).

Hotel El Ciruelo Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 124 out of 190 reviews
Rating 8 - Good. 39 out of 190 reviews
Rating 6 - Okay. 13 out of 190 reviews
Rating 4 - Poor. 9 out of 190 reviews
Rating 2 - Terrible. 5 out of 190 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Ana Beatriz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Alberto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Increíble, lo único que puede mejorar es el servicio y sabor de su restaurante.
Stayed 1 night in Dec 2024

10/10 Excellent

Isabel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extraordinario
Extraordinario hotel, superó mis expectativas, todo muy limpio, la vista está muy bella y aunque está ubicado en el centro, no se escucha nada de ruido. Lo recomiendo bastante!
Stayed 2 nights in Nov 2024

8/10 Good

Antonio, HOUSTON

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Oct 2024

10/10 Excellent

Alejandro, ALVARO O

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gran ubicacion!
Stayed 2 nights in Oct 2024

2/10 Terrible

Jason

Stayed 1 night in Sep 2024

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

María del Carmen

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Daniel Alfons

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room Antonio is nice. Unfortunately the pool is very small looks more like a large tub and the water is not heated. Everything else was very enjoyable.
Stayed 1 night in Aug 2024

8/10 Good

Jorge abraham

Stayed 1 night in Jul 2024

10/10 Excellent

Maricarmen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is located at the heart of Tepoztlán making it very easy to enjoy the town. Our bedroom was breathtaking, with an unbeatable view, spacious, clean and confortable. 5 star service, will be coming back!
Stayed 2 nights in Jul 2024

10/10 Excellent

Francisco, Mexico

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las habitaciones espectaculares
Stayed 2 nights in Jul 2024

10/10 Excellent

carrie, Gral Pacheco

Travelled with partner
Lovely boutique hotel with a great location and an excellent restaurant!
Stayed 1 night in Jun 2024

10/10 Excellent

Maria, Mountain View

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

pedro

Stayed 1 night in Jun 2024

8/10 Good

Javier

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service excellent food convenient clean. Except the shower head wasn’t working and the drain was too Slow .otherwise was good thank you for your service….
Stayed 2 nights in Jun 2024

8/10 Good

Archivaldo

Travelled with group
Liked: Cleanliness, staff & service, amenities
Good place to stay in the town and good food at it
Stayed 1 night in Jun 2024

4/10 Poor

diane

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Grounds crew working and using electric skill saw directly outside our door for both of our days. Water pressure very low for cold water so only option was a trickle or scalding. Big gaps under doors to outdoor areas, cleanliness not great. Given the price we paid we expected more…. $9078 pesos for two nights.
Stayed 2 nights in Jun 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Nice little hotel. Not much experience in the hotel industry since it is very new. Tepoztlán is dead during the week which means less staff. Hotel hostess did everything from front desk, to take things to the room and almost park the car. Need to work on that during the week. Weekends a lot mor staff.
Stayed 1 night in May 2024

4/10 Poor

Juan Ramon, san antonio

Disliked: Cleanliness, staff & service, property conditions & facilities
Muy caro, no AC, acabados de baja calidad, en la regadera no salía agua fría, el servicio poco atento
Stayed 1 night in Apr 2024

10/10 Excellent

ELOY

Stayed 2 nights in Apr 2024

10/10 Excellent

Joanna Alexia

Stayed 2 nights in Apr 2024