2/10 Terrible
Kimberly
Business traveller
10 Feb 2025
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
gRANITE, the place was under renovations, but they should not allow people to stay there until it’s done. They were roaches. I had to clean out the refrigerator before I could put my food in it. There was poop and pee, stains all over the toilet behind it underneath it on the handle of the flush. The tub was black. The sink was black. The room was so smoke filled. I used a whole can of Febreze and it still smelled like smoke I had just driven 12 hours. I was too tired to go get another room and I had no money to get another hotel. I asked for a refund because I had booked two nights. I only wanted one night refunded and I could not get a refund both front desk ladies work very very nice so I cannot condemn that but I cannot get a refund. You cannot have brand new locks from China that are shadly put in and brand new lights on the wall that is going to make this place any better they didn’t even have blankets on the bed. It was just a bottom sheet and a top sheet and one nasty pillow. I had to use my clothes and a T-shirt as a pillow.
Kimberly
Stayed 2 nights in Feb 2025