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"The staff went above and beyond with every request we had. This place exceeded my expectations!"

"Place was nice only thing that let it down for me was the breakfast selection. "

"From the start, my family and I booked this hotel at the very last minute due the storm and flooding in Hoi An, we were accommodated with luxury and clean rooms. Upon arrival, we were greeted with exceptional customer service from the hotel supervisor Bobby and front desk receptionist Helen. Their customer service made my family felt like home. My family and I made plans for massage services, Helen was able to accommodate us quickly and I am talking about within couple hours. Overall, my family and I were super satisfied with our stay. Exceptional customer service, clean room, always smile. We will definitely stay at the Golden Lotus luxury hotel when we come back in the future. Highly highly recommended to everyone. "

"The staff is hard working and helpful. Although rooms are a little dated, they do a good job keeping things cleaned and maintained. The breakfast has good variety and is replenished often. "

"Very well presented hotel, hospitable staff, very nice room and buffet breakfast."

"I love all the staff for making our stay so awesome. Thank you all so much"

"Clean room , Kate she was a good assistant "

"Lovely hotel in a nice beach location. Friendly and helpful staff and great facilities, especially the spa and gym facilities."

"Beautiful hotel with a luxury feel but very still very affordable. Modern, spacious rooms with comfortable beds and many amenities. Breakfast and afternoon tea were included with our room and were delicious and plentiful. Very close access to the beach and many great eateries nearby. Fabulous infinity pool on top floor with a bar and magnificent city and beach views. Tour companies happy to pick up at this hotel for Hoi An and Bana Hills day trips. Staff were professional, courteous and very helpful, assisting us with train station pickup and airport drop off for a very reasonable price. I would highly recommend this hotel. "