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"I tried 3 different emails & on hold for 15 minutes to try to book parking before arriving and did not get a response. I phoned again on the morning we were due to arrive & was finally able to book parking. It is valet parking as the hotel is in the city centre, £48 a night but we thought the best option. The hotel itself was beautiful. Our room was well equipped with tea, coffee machine, air-con & fridge. I requested a room with bath which was honoured. The bed was a good size although it felt a little like a water bed if the other person moved! Pillows were big & comfortable. Lovely decor. We had drinks in the Morse Bar & were served by a lovely gentleman in a suit whose name we didn’t get but he was great. There is limited seating in the bar but there is another bar in the restaurant with bar stools at the bar. I had a massage in the spa which was much appreciated and well done. We were greeted warmly by all staff that we encountered. Apart from the email/parking issue we would recommend. "

"Comfortable and well appointed room. Would stay again."

"Lovely place . Clean , spacious..right in the centre of everything . Great staff very helpful ."

"good"

"I honestly did not expect a very secluded green area so close to my home. It is perfect for a peaceful retreat and a tranquil night."

"Friendly staff, comfortable stay, excellent breakfast, clean & tidy, very impressed with a modern hotel. "

"The surface"

"Really enjoyed our stay at The Store. All the staff were great, room was great and the rooftop bar was amazing. Great location, will definitely stay there again. "

"Plug in sink jammed, couldn’t have a wash. So hot, no air conditioning. Shower was great. Breakfast was excellent, plenty of choice. Next door was very noisy."