Search The Crags Villa Accommodation

"Beautiful setting. "

"The setting is unreal beautiful. If you’re traveling the garden route and only staying a night as we did, make sure to get there early enough to enough the pool and beautiful setting!"

"The stay was disappointing for a 4-star hotel and felt overpriced for the value and service you get. The sharp mildew smell from the kitchenette basin table top in the bedroom amd the closet behind the shower was unbearable. It seems the aircon also leaks onto the wood. The front door handle was loose as if broken before, which made us uneasy with the intense website warning of potential trespassers. Security at the entrance gate was very friendly, but didn't once scan/record a driver's/car license. Alot of the lady staff have attitude and should go on a friendliness / hospitality etiquette course. "

"Loved the location, modern design and beautiful view from the elevated pool terrace. Standard room was nicely decorated, neat and functional but it was very very tiny with no space to move by the bed and no space for a chair and the patio was internal with no view. This was a bit disappointing for the money. Suites looked wonderful though if your budget can stretch to that."

"Wonderfully located. The room was wonderful and the hotel itself is a great blend of modern with historic character. "

"Our stay at this hotel began promisingly with a comfortable room, friendly staff, and good food. However, this positive experience took a sharp turn when we returned to find our room door wide open, with all our valuables—electronics, passports, clothing—exposed to anyone who walked by. Given that our room was less than 10 feet from an occupied room and only 50 feet from a restaurant open to the public, this situation was both unsettling and unacceptable. I immediately went to the reception, where the initial response was that housekeeping must still be in the room. This wasn’t the case; the room was empty. Eventually, a manager arrived and explained that an unexpected electrical issue required workmen to access our room throughout the day. Despite having our contact information, the hotel had failed to notify us about this, leaving our belongings vulnerable and exposed. The manager assured us the room was supervised all day, yet we returned to find it entirely unsecured and unattended—a direct contradiction to their assurances. This incident highlighted a complete disregard for guest security. Although we received a half-hearted apology, it was clear that guest safety was not a priority. Had we not been checking out the next day, we would have left immediately. If you value the security of your belongings and peace of mind while traveling, I would strongly advise booking elsewhere."

"Great room, breakfast, service. "

"It was an unexpected pleasure. The forest, the beauty, the great service from Wonderful, Bruce, Harry, Brenda, and a pleasure to meet and chat with Carol. This is a unique place and one that we enjoyed immensely. "

"A wonder surprise to return to a place that has grown into a fabulous stay experience! The Lion Suites are an incredible stay Visited here 10 years ago and did not realize where I was staying! Last minute reservation passing through, fabulous managers and staff and lions roaring to wake you! Great food, definitely bring your kids and take time for tours. Great gift shop and personal service! Thanks for a wonderful visit."