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Hôtel Ermitage

4.0 star property
Family-friendly hotel with 2 restaurants and full-service spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hôtel Ermitage

Exterior
Indoor pool, outdoor pool, pool loungers
Exterior
Reception
Couples treatment room(s), sauna, Turkish bath/hammam, body treatments

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Spa
    Spa
  • Hot tub
    Hot tub
  • Pool
    Pool
  • Bar
    Bar
  • Room service
    Room service
  • Parking included
    Parking included
The price is AU$351
includes taxes & fees
19 Dec - 20 Dec

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Room, Lake View

Deluxe Room, Lake View

Deluxe Room, Lake View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Bathrobes
Designer toiletries
Hairdryer
Shower/bath combination
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (South-facing)

Junior Suite (South-facing)

Junior Suite (South-facing)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Bathrobes
Designer toiletries
Hairdryer
Shower/bath combination
  • Sleeps 5
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Suite, Lake View (Castel Lake View)

Suite, Lake View (Castel Lake View) | Living area

Suite, Lake View (Castel Lake View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Bathrobes
Designer toiletries
Hairdryer
Shower/bath combination
  • Sleeps 5
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Bathrobes
Designer toiletries
Hairdryer
Shower/bath combination
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, Lake View

Family Room, Lake View

Family Room, Lake View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Bathrobes
Designer toiletries
Hairdryer
Shower/bath combination
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Room (Privilege South-facing room)

Room (Privilege South-facing room)

Room (Privilege South-facing room)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Bathrobes
Designer toiletries
Hairdryer
Shower/bath combination
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Lake View

Suite, Lake View

Suite, Lake View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Bathrobes
Designer toiletries
Hairdryer
Shower/bath combination
  • Sleeps 5
  • 1 King Bed

View all photos for Room (South-facing room)

Room (South-facing room)

Room (South-facing room)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Bathrobes
Designer toiletries
Hairdryer
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

Similar properties

Couples treatment room(s), body treatments, body scrubs, facials

Hilton Evian-les-Bains

Pool
Spa
Pet-friendly
Free WiFi
8.4 out of 10, Very good, (1012)
The price is AU$239
includes taxes & fees
9 Dec - 10 Dec
Hilton Evian-les-Bains
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About the area

Map
1230 Avenue du Leman, Neuvecelle, Haute-Savoie, 74500

What's nearby

  • Source Cachat - 13 min walk - 1.2 km
  • Évian-les-Bains Port - 15 min walk - 1.3 km
  • Evian Thermal Spa - 16 min walk - 1.4 km
  • Evian Casino - 17 min walk - 1.5 km
  • Evian Masters Golf Club - 5 min drive - 2.6 km

Getting around

  • Evian-les-Bains (XEB-Evian-les-Bains Train Station) - 7 min drive
  • Geneva International Airport (GVA) - 76 min drive

Restaurants

  • ‪L'Orientalis - ‬17 min walk
  • ‪Coffee Break - ‬13 min walk
  • ‪Cosmopolitan Bar - ‬17 min walk
  • ‪Franco Suisse - ‬15 min walk
  • ‪La Villa Borghese - ‬14 min walk

About this property

Hôtel Ermitage

Upscale family-friendly hotel by the lake
Consider a stay at Hôtel Ermitage and take advantage of a golf course, a poolside bar and a terrace. Active travellers can enjoy volleyball, basketball and cycling at this hotel. Treat yourself to hydrotherapy, a body scrub or a manicure/pedicure at Spa Quatre Terres, the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner and Regional cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as shopping on-site and a garden.
Additional perks include:
  • An indoor pool and an outdoor pool, with sunloungers
  • Free self-parking
  • Limo/town car service, buffet breakfast (surcharge) and bike hire
  • An indoor tennis court, supervised childcare (surcharge) and meeting rooms
Room features
All 80 rooms offer comforts, such as 24-hour room service and laptop-compatible safes, in addition to perks, such as air conditioning and dressing gowns.
More conveniences in all rooms include:
  • Bathrooms with designer toiletries and shower/bath combinations
  • Flat-screen TVs with satellite channels
  • Childcare services, electric kettles and daily housekeeping

Languages

Arabic, Dutch, English, French, German, Italian, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Area shuttle
  • Free train station pick-up shuttle
  • Free casino shuttle
  • Free cruise terminal shuttle
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 30 per person
  • 2 restaurants
  • A bar/lounge
  • A poolside bar

Restaurants on site

  • La Bibliotheque
  • La Table

Family friendly

  • Arcade/game room
  • Children's club (surcharge)
  • Children's pool
  • Free area shuttle
  • In-room babysitting
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 12,917 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On a lake
  • Pool loungers
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Mud bath
  • Sauna
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair-accessible parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1990
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the cruise terminal and train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from November 18 2024 to February 21 2025 (dates subject to change):
  • Golf course
The property will be renovating from 6 January 2025 to 10 January 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 35 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Food and water bowls are available

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.25 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 30 per person
  • Pet fee: EUR 35 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Ermitage Neuvecelle
Hôtel Ermitage Neuvecelle
Hôtel Ermitage Neuvecelle
Ermitage Neuvecelle
Ermitage
Hotel Hôtel Ermitage Neuvecelle
Neuvecelle Hôtel Ermitage Hotel
Hôtel Ermitage Neuvecelle
Hotel Hôtel Ermitage Neuvecelle
Neuvecelle Hôtel Ermitage Hotel
Hotel Hôtel Ermitage
Ermitage Neuvecelle
Hôtel Ermitage Neuvecelle
Ermitage Neuvecelle
Hotel Hôtel Ermitage Neuvecelle
Neuvecelle Hôtel Ermitage Hotel
Hotel Hôtel Ermitage
Ermitage
Hôtel Ermitage Hotel
Hôtel Ermitage Neuvecelle
Hôtel Ermitage Hotel Neuvecelle

Frequently asked questions

Does Hôtel Ermitage have a pool?

Yes, this property has an indoor pool, an outdoor pool and a children's pool. The property will be renovating the swimming pool from January 6 2025 until January 10 2025 (completion date subject to change).

How much does it cost to stay at Hôtel Ermitage?

As of 24 Nov 2024, prices found for a 1-night stay for 2 adults at Hôtel Ermitage on 19 Dec 2024 start from AU$343.86, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hôtel Ermitage pet-friendly?

Yes, this property allows cats and dogs (limit 1 total). There's a fee of EUR 35 per pet, per day. Service animals are exempt from fees.

How much is parking at Hôtel Ermitage?

Self-parking is free at this property.

What time is check-in at Hôtel Ermitage?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Hôtel Ermitage?

Checkout is at noon.

Where is Hôtel Ermitage located?

This family-friendly Neuvecelle hotel is located on a lake, within a 15-minute walk of Source Cachat and Évian-les-Bains Port. Palais Lumieres and Evian Thermal Spa are also within 1 mile (2 km). Evian-les-Bains (XEB-Evian-les-Bains Train Station) is 24 minutes by foot and Évian-les-Bains Station is 24 minutes.

Hôtel Ermitage Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 68 out of 94 reviews" "
Rating 8 - Good. 20 out of 94 reviews" "
Rating 6 - Okay. 3 out of 94 reviews" "
Rating 4 - Poor. 3 out of 94 reviews" "
Rating 2 - Terrible. 0 out of 94 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sevda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely perfect resort for families with small children. The service is excellent. The staff is lovely. I loved it so much that I extended our stay a second night. Highly recommend!
Stayed 1 night in Oct 2023

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We decided to stay at this hotel at the last min, and we are so happy we did. The grounds are absolutely gorgeous, the staff was pleasant and most were able to speak English. There are several tennis courts behind the hotel, and a small Futsal pitch as well. My boys were delighted to be able to kick the footballs around while we stayed here. This will definitely be our go to hotel when we return to Evian-les-Bains.
Stayed 3 nights in Aug 2023

8/10 Good

Julia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is a super cosy, surrounded by beautiful park, offering amazing view and has super convenient options to reach the town (funicular or free shuttle). Staff at the reception and bar super nice, good breakfast, however disappointing restaurant (both service and food)
Stayed 1 night in Aug 2023

10/10 Excellent

David, Gustavia St.Barthelemy

Liked: Cleanliness, staff & service, property conditions & facilities
Upscale. Family friendly. Safe & quiet.
Stayed 4 nights in Jul 2023

8/10 Good

Adel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite, good view location
Stayed 3 nights in Jan 2023

10/10 Excellent

Nabil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Many thanks for the reception staff
Stayed 2 nights in Sep 2022

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful
It more than met our expectations. Peaceful and quiet.
Stayed 4 nights in Sep 2022

8/10 Good

Ayman, Cairo

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Good Location and Peace of Mind
The staff is friendly and helpful. The premises is in a good location isolated from noise. The view is breathtaking. I liked the amenities except for the limited fitness room. I had a massage which was just ok. Nice escapade with your loved one.
Stayed 1 night in Jun 2018

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel in lovely grounds
Our Hotel Ermitage room was one of the best I have ever stayed in, with a well though out layout, quality fittings and a fantastic view of the gardens and Lake Geneva.
Stayed 4 nights in Aug 2017

10/10 Excellent

Serge, Israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great , Relaxing and Peaceful hotel.
Fabulous hotel. Very nice location. Beautiful park. Relaxing SPA . Hotel staff very kind and professional.

10/10 Excellent

Jo, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel, one of the best we've stayed in
Excellent service, location and lovely food. Nothing was too much trouble and we appreciated the little extras and free shuttle service. The views from breakfast will never be forgotten.

10/10 Excellent

Miroslava, Serbia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Overall it is a pleasant hotel, very clean, nice surroundings. It is around 2 km from Evian, but the hotel operates shuttle service to the centre and the hotel's casino downtown. The staff is kind and helpful though their English could be better for a hotel of this range.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Faultless
A wonderful hotel with great views of the lake. The room was spacious and included everything we needed including lovely Occitane toiletries and plentiful supplies of Evian water! The staff were most helpful in all areas, polite and friendly. The spa and both pools (indoor and outside) were very pleasant and the grounds were beautifully kept. The location was convenient for the funicular to the town.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful, relaxing stay in one of the most beautiful parts of the world I have ever seen. Our room, which had a separate sitting area with pull out couch, was extremely comfortable for a family of three. Food was excellent, grounds were immaculate, staff was helpful. Evidently there was some construction going on, as the indoor pool was not open during our stay. We never saw or heard any of it. Our only issue was that our stay wasn't long enough!

10/10 Excellent

Graham, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Slightly misleading
Some of their advertising suggests the hotel is on the golf course - it is 2km away. Not necessarily a problem, since they run an efficient shuttle bus service. Otherwise, the hotel is superb.

6/10 Okay

karamichelle, Basel

Liked: Cleanliness, room comfort
Great place to relax!!
It was fantastic!

8/10 Good

Cyril, St. Petersburg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in a historical place
It's a good 4 star hotel in a location that used to be a famous spa resort some 100 years ago. There is another 5 star hotel belonging to the same group, but it was closed for renovation. The service was impeccable. Literally there was nothing to complain about. Rooms were completely refurbished some 2-3 ago. However, the spa area was a disappointment. When we planned a trip to Evian, we expected to see a historical town with nice buildings from belle epoque, thermal baths and a hotel featuring a large modern spa area with mineral water. What we discovered was a town that appeared somewhat neglected to us, historical baths in a beautiful building converted into an exhibition hall. There are no large public baths at all such as you find in German Baden-Baden or Swiss Bad Ragaz. The town had them but decided to close them down. It's not the only strange thing we found out. For example, there was a railroad around the Geneva lake that was constructed over 100 years ago, which still exists but is closed and abandoned on the French territory, service starts as soon as you cross the border to Switzerland. There was a beautiful historic landmark hotel Splendide that was frequented by famous people, which was demolished in the eighties. Actually they demolished a number of old hotels. To summarize, if you expect a grandeur of a historical spa resort, it's gone. Pity! If you need a place to read a book on a bench with a nice view of the lake - then it's an option for you.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great relaxing stay
We had an amazing stay at the Hôtel Ermitage. It was a perfect weekend, starting from being picked up and chauffeured around the quaint town all courtesy of the Ermitage. I booked the stay for my girlfriends birthday and they went out of their way to help her celebrate it with a complimentary gift and a cake at dinner, which was exceptional! The spa and swimming pool only made the stay a lot more relaxing and that was exactly what we were looking for.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Put it on your Bucket List
We have traveled and stayed in many hotels around the world. This has been our absolute favorite. It is a must visit if you are in the area.

10/10 Excellent

dominique

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un séjour parfait
Exceptionnel sans aucun doute
Stayed 8 nights in Aug 2024

10/10 Excellent

Elisabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Iben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luksuriøs afslapning
Virkelig enestående service. Meget venligt personale. Lækker mad. Enormt hyggeligt og nydelig faciliteter. Masser af plads til afslapning og at nyde livet. Gode store værelser.
Stayed 3 nights in Jul 2024

10/10 Excellent

Yves

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Jean-Charles

Stayed 1 night in Apr 2024

10/10 Excellent

Minh

Stayed 1 night in Feb 2024