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Castletown Hotel

3.0 star property
Hotel in Thurso with restaurant and bar/lounge

Photo gallery for Castletown Hotel

Exterior
Reception
Front of property
Family Double Room, 1 Double Bed with Sofa bed
Beach nearby, white sand

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Laundry
  • Housekeeping
  • Pet-friendly
  • Parking included
The current price is AU$126
includes taxes & fees
28 Mar - 29 Mar

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Double Room

Double Room

Double Room

Highlights

Individually furnished
Individually decorated
Heating
Free cots/infant beds
TV
Renovated in 2020
Premium bedding
Blackout curtains
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Double Room, 1 Double Bed with Sofa bed

Family Double Room, 1 Double Bed with Sofa bed

Family Double Room, 1 Double Bed with Sofa bed

Highlights

Individually furnished
Individually decorated
Heating
Free cots/infant beds
TV
Renovated in 2020
Sofa bed
Egyptian cotton bed sheets
  • 20 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Single Room

Classic Single Room

Classic Single Room

Highlights

Individually furnished
Individually decorated
Heating
TV
Renovated in 2020
Premium bedding
Down duvet
Egyptian cotton bed sheets
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

Highlights

Individually furnished
Individually decorated
Heating
Free cots/infant beds
TV
Renovated in 2020
Premium bedding
Blackout curtains
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double or Twin Room (1 Adult)

Egyptian cotton sheets, premium bedding, down duvets

Superior Double or Twin Room (1 Adult)

Highlights

Individually furnished
Individually decorated
Heating
Free cots/infant beds
TV
Renovated in 2020
Premium bedding
Blackout curtains
  • Sleeps 1
  • 1 Single Bed

View all photos for Classic Double Room Single Use (Single use)

Egyptian cotton sheets, premium bedding, down duvets

Classic Double Room Single Use (Single use)

Highlights

Individually furnished
Individually decorated
Heating
TV
Renovated in 2020
Premium bedding
Down duvet
Egyptian cotton bed sheets
  • 18 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Classic Twin Room, 2 Single Beds

Egyptian cotton sheets, premium bedding, down duvets

Classic Twin Room, 2 Single Beds

Highlights

Individually furnished
Individually decorated
Heating
TV
Renovated in 2020
Premium bedding
Down duvet
Egyptian cotton bed sheets
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

Similar properties

Front of property

Pentland

  • Breakfast included
  • Pet-friendly
  • Free WiFi
  • Restaurant
8.0 out of 10, Very good, 298 reviews
The price is AU$157
includes taxes & fees
13 Mar - 14 Mar
Pentland
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About the area

Map
Main Street, Castletown, Thurso, Scotland, KW14 8TP

What's nearby

  • Dunnet Bay Beach - 14 min walk - 1.2 km
  • Dunnet Bay Distillery - 5 min drive - 5.5 km
  • Scrabster Ferry Terminal - 10 min drive - 11.6 km
  • Dunnet Head Lighthouse - 12 min drive - 13.0 km
  • Castle of Mey - 15 min drive - 14.0 km

Getting around

  • Thurso Station - 9 min drive
  • Inverness (INV) - 153 min drive

Restaurants

  • ‪The Commercial - ‬7 min drive
  • ‪Top Joes - ‬7 min drive
  • ‪Y not bar + grill - ‬7 min drive
  • ‪Station Hotel Thurso - ‬7 min drive
  • ‪Robins - ‬7 min drive

About this property

Castletown Hotel

Hotel rejuvenated in 2020 and located near Scrabster Ferry Terminal
A terrace, an arcade/games room and a library are just a few of the amenities provided at Castletown Hotel. The on-site restaurant, Main Restaurant, offers breakfast and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a bar.
Other perks at this hotel include:
  • Free self-parking
  • Express check-out, coffee/tea in reception and tour/ticket information
  • A reception hall, luggage storage and a front desk safe
  • Guest reviews give top marks for the breakfast and helpful staff
Room features
All guestrooms are individually furnished, and boast comforts such as premium bedding, in addition to amenities such as free WiFi. Guest reviews highly rate the cleanliness rooms at the property.
More conveniences in all rooms include:
  • Egyptian cotton sheets and down duvets
  • Bathrooms with hairdryers
  • Wardrobes/cupboards, electric kettles and heating

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bar Lounge
  • Main Restaurant

Things to do

  • Arcade/game room
  • Library

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Raised toilet seat
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property is closed between 24 December and 27 December.
The property will be renovating from 10 March 2025 to 12 March 2025 (completion date subject to change). The following areas are affected:
  • Dining venue
The property is closed: New Year's Eve and New Year's Day.
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of GBP 10.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 25.0 per night.

Payment types

Important information

Optional extras

  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Castletown Hotel
Castletown Hotel Thurso
Castletown Thurso
Hotel Castletown
Castletown Hotel Hotel
Castletown Hotel Thurso
Castletown Hotel Hotel Thurso

Frequently asked questions

Is Castletown Hotel pet-friendly?

Yes, Castletown Hotel allows dogs (limit 2 total). There's a fee of GBP 10.00 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Castletown Hotel?

As of 11 Mar 2025, prices found for a 1-night stay for 2 adults at Castletown Hotel on 28 Mar 2025 start from AU$125.62, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Castletown Hotel?

Self-parking is free at this property.

What time is check-in at Castletown Hotel?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Castletown Hotel?

Checkout is at 11 AM. Late checkout is available for a fee (subject to availability).

Where is Castletown Hotel located?

Situated near the airport, this hotel is within a 10-minute walk of The Green and Castlehill Heritage Center. Dunnet Bay Beach is 0.7 mi (1.2 km) away.

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Castletown Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 201 out of 392 reviews
Rating 8 - Good. 127 out of 392 reviews
Rating 6 - Okay. 45 out of 392 reviews
Rating 4 - Poor. 12 out of 392 reviews
Rating 2 - Terrible. 7 out of 392 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Raymond

Staff were very welcoming and helpful. Hotel decorated and furnished to a fine standard. Wonderful value. A real cosy stay for me.
Stayed 3 nights in Feb 2025

8/10 Good

Ashton

Room was nice and clean, staff were very friendly and helpful.
Stayed 2 nights in Sep 2024

10/10 Excellent

Elizabeth

Excellent, affordable, great location
Stayed 3 nights in Jul 2024

10/10 Excellent

Chrstona

Miss
Great
Stayed 1 night in Nov 2024

10/10 Excellent

STEVEN

Nice , clean room. Food was excellent.
Stayed 1 night in Sep 2024

10/10 Excellent

Karl

Great Staff . Excellent food , very well presented and large portions
Stayed 1 night in Sep 2024

10/10 Excellent

Jack

Great staff. Very welcoming
Stayed 1 night in Sep 2024

10/10 Excellent

Tracey

Comfy clean room Friendly staff Value for money Yummy breakfast
Stayed 2 nights in Mar 2024

10/10 Excellent

Bruce

Northern Scotland
Just the right place to stay. Central to Thurso, John o Grotes and Wick. Meals great. Staff great. Breakfast a bonus.
Stayed 2 nights in Aug 2024

6/10 Okay

Simon

located close to the NC500 route, stopped there for the night
Stayed 1 night in Jun 2024

10/10 Excellent

David

Enjoyable stay. Not far from Thurso. Very nice buffet full breakfast.
Stayed 2 nights in May 2024

8/10 Good

Johannes

The hotel is a bit older in some places. In particular, the beds are really very worn out. However, we have rarely met such incredibly lovely people on our UK road trip. The staff are very welcoming. Even if the building has some deficits, the people make up for it completely.
Stayed 3 nights in Oct 2024

10/10 Excellent

Stephen

Good,nice clean room with excellent shower.Food in evening restaurant and also breakfasts was superb with a wide choice.Very friendly helpful staff
Stayed 2 nights in Jun 2024

8/10 Good

Verified traveller

Lovely stay. Friendly staff. Excellent food. Room could do with a full length mirror.
Stayed 3 nights in Jul 2024

8/10 Good

Paul

Best full amazing breakfast in Scotland! Very friendly courteous staff. Nice and clean room and restaurant. Fast wifi. Quick check in and out.
Stayed 1 night in Jul 2024

8/10 Good

Susan

Staff were very helpful and friendly
Stayed 1 night in May 2024

10/10 Excellent

james

A fantastic place to stay, staff were so friendly and helpful. The room was superb and spacious. The food choice and quality was exceptional. Very reasonably price for food and drinks. Would have no hesitation in recommending it and will stay there again, hopefully soon.
Stayed 1 night in Jun 2024

10/10 Excellent

Vicky

Really cannot fault this hotel. The location was convenient for the NC500, the room was clean and comfortable and everything was in good condition. The staff were welcoming and friendly. Both the food and the service in the restaurant were excellent. They were very dog friendly and the price for both the room and the food was surprisingly reasonable. Very impressed.
Stayed 2 nights in Sep 2024

8/10 Good

Gary

Good as usual, staff are great, will stay again.
Stayed 4 nights in Feb 2024

10/10 Excellent

Gary

The folks at Castletown Hotel really looked after me again this week, will definitely be staying again.
Stayed 4 nights in Mar 2024

10/10 Excellent

Veryl

Great location, friendly staff and excellent free breakfast.
Stayed 2 nights in Apr 2023

10/10 Excellent

Perry

Great stay, clean room, good parking and great meal and breakfast. I would recommend this hotel to all, just a short drive out of Thurso.
Stayed 1 night in Jul 2023

10/10 Excellent

mary

The staff are amazing and the food is good. The rooms are quiet and nicely decorated.
Stayed 28 nights in Oct 2023

10/10 Excellent

William

Great attention to each aspect of accommodation and dining.
Stayed 1 night in Nov 2022

8/10 Good

Mark

A traditional hotel with good facilities & excellent dining.
Stayed 1 night in Aug 2022