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Aqua Suites

4.0 star property
Hotel with 2 restaurants, near Puerto del Carmen Beach
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Aqua Suites

Outdoor pool, pool umbrellas, pool loungers
Fitness facility
Standard Room
Reception
Reception

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Bar
  • Gym
  • Housekeeping
  • 24/7 front desk
The price is AU$360
includes taxes & fees
19 Dec - 20 Dec

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Family Suite, Terrace

Family Suite, Terrace

Family Suite, Terrace

Highlights

Furnished balcony
Air conditioning
Free cots/infant beds
Minibar (some free items)
Flat-screen TV
2 bedrooms
Private bathroom
Hairdryer
  • 50 sq m
  • Sleeps 5
  • 1 King Bed, 1 Single Bunk Bed and 1 Double Bed

View all photos for Standard Room

Free minibar items, in-room safe, desk, iron/ironing board

Standard Room

Highlights

Furnished balcony
Air conditioning
Free cots/infant beds
Minibar (some free items)
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, Pool View

Junior Suite, Pool View

Junior Suite, Pool View

Highlights

Furnished balcony
Air conditioning
Free cots/infant beds
Minibar (some free items)
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
Outdoor pool, pool loungers

Club Del Carmen

Pool
Hot tub
Kids pool
Free WiFi
9.2 out of 10, Wonderful, (304)
The price is AU$242
includes taxes & fees
20 Dec - 21 Dec
Club Del Carmen
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About the area

Map
Anzuelo 23, Tías, Las Palmas, 35510

What's nearby

  • Puerto del Carmen Beach - 11 min walk
  • Lanzarote Golf Resort - 4 min drive
  • Pocillos Beach - 7 min drive
  • Playa Chica - 12 min drive
  • Playa de Matagorda - 13 min drive

Getting around

  • Arrecife (ACE-Lanzarote) - 11 min drive

Restaurants

  • ‪Ruta 66 - ‬13 min walk
  • ‪American Indian Cafe - ‬11 min walk
  • ‪The Galleon 2 - ‬9 min walk
  • ‪Cafe la Ola - ‬11 min walk
  • ‪Cantina Don Rafael - ‬13 min walk

About this property

Aqua Suites

Upscale hotel near Puerto del Carmen Beach
At Aqua Suites, you can look forward to free cooked-to-order breakfast, a poolside bar and a terrace. Enjoy a meal at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and a bar.
Other perks include:
  • An outdoor pool and a children's pool, with sunloungers and pool umbrellas
  • Bike hire, concierge services and tour/ticket information
  • A 24-hour front desk, a front desk safe and smoke-free property
  • Guest reviews give top marks for the helpful staff
Room features
All 67 rooms have comforts such as furnished balconies and air conditioning, as well as perks such as free WiFi and minibars (stocked with some free items).
More amenities include:
  • Bathrooms with showers and free toiletries
  • Electric kettles, daily housekeeping and desks

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free offsite parking

Food and drink

  • Free cooked-to-order breakfast available daily 8:00 AM to 11:00 AM
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Family friendly

  • Children's pool
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

This property does not have any lifts
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation

Property is also known as

Aqua Suites Hotel Puerto del Carmen, Lanzarote
Aqua Suites Tias
Aqua Suites Puerto del Carmen, Lanzarote
Aqua Suites Hotel Tias
Hotel Aqua Suites Tias
Tias Aqua Suites Hotel
Aqua Suites Hotel
Hotel Aqua Suites
Aqua Suites Tías
Aqua Suites Hotel
Aqua Suites Hotel Tías

Frequently asked questions

Does Aqua Suites have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Aqua Suites?

As of 18 Dec 2024, prices found for a 1-night stay for 2 adults at Aqua Suites on 19 Dec 2024 start from AU$359.84, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Aqua Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking at Aqua Suites?

There is free parking nearby.

What time is check-in at Aqua Suites?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Aqua Suites?

Checkout is at noon.

Where is Aqua Suites located?

Situated near the beach, this hotel is within 1 mi (2 km) of Puerto del Carmen Beach and Pocillos Beach. Gran Casino de Lanzarote and La Peñita are also within 15 minutes.

Reviews

9.8

Exceptional

Rating 10 - Excellent. 68 out of 77 reviews" "
Rating 8 - Good. 9 out of 77 reviews" "
Rating 6 - Okay. 0 out of 77 reviews" "
Rating 4 - Poor. 0 out of 77 reviews" "
Rating 2 - Terrible. 0 out of 77 reviews" "

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just back from an amazing week at the aqua suites. Hotel is spotless cleanest hotel I’ve ever stayed at. Staff are super friendly. The hotel food is amazing all cooked fresh made to order . The rooms are a good size and you can lay and soak up the sun on your terrace if you wish the pool super clean and it’s of sunbeds as most people do tend you lie at there rooms . Nice quiet area 5 minute walk from the main strip 10/10 would highly recommend you won’t be disappointed!
Stayed 7 nights in Nov 2024

10/10 Excellent

Alan David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean accommodation staff very helpful excellent food there’s always a sun bed no need to be up early to get one highly recommended Only downside is that there’s a bit of a steep hill to climb but if you’re mobility is good there’s not a problem
Stayed 7 nights in Nov 2024

10/10 Excellent

Geoffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came by the property a bit by chance but so glad we did. The room and accommodation was very comfortable and modern. The staff were superb and could not do enough for you and the buffet breakfast had a very wide choice and was fresh and cooked to order each day.
Stayed 7 nights in Nov 2024

10/10 Excellent

Jasdeep

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing breakfast, helpful staff and a short walk away from the strip.
Stayed 2 nights in Sep 2024

10/10 Excellent

Terri-Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic
Stayed 4 nights in Aug 2024

10/10 Excellent

Anne

Stayed 6 nights in Jul 2024

10/10 Excellent

Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A genuine warm welcome on arrival from Sebastian at reception and given a lovely, clean apartment. The staff at this hotel all make you feel so valued.. Samantha, Mateus, Victoria and the other restaurant staff are all so friendly and ensure you are well looked after at meal times . Breakfast is both a cold buffet and cooked breakfast of your choice. Selena and Lena welcome you at the pool bar. Every time you pass through the reception to go in and out for the day, you are warmly greeted by either Celia, Sebastian, Amelia or smiling new member Mimi (?) The rooms are spacious and are cleaned every day, with fresh towels daily if you require. Having 2 sunbeds on the balcony is a great bonus as it means the pool area is never full at any time of the day. The hotel is quiet with no large groups which is good as you can just walk down the hill to the main promenade if you want some livelier nightlife. Whilst the hotel itself is very good, it's the staff in this hotel who are the real jewel in its crown, nothing it too much trouble for them. Thank you all for a wonderful holiday
Stayed 4 nights in Jan 2024

10/10 Excellent

catrina margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 12 nights in Jul 2024

8/10 Good

Damien

Stayed 7 nights in Jun 2024

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, made even better by great staff
Stayed 3 nights in Jun 2024

10/10 Excellent

Sarah

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved aqua suites. The breakfast was extremely good and hot food cooked to order. All staff were lovely and particularly the breakfast staff were very friendly. We found there was no shortage of sunbeds around the pool - one day we had a lie in and were first around the pool at 11am. Of note there is no lifeguard before 11am although you can use the pool. The room was clean. The bed a bit soft for me. Towels were changed daily. They say bedding is changed twice weekly but we discovered that is the sheet on the bed and not the rest of the bedding (so duvet and pillow cases) - we asked for a change given we were there for 11 nights and was accommodated. Staff on reception lovely and polite. Called us taxis on several occassions very easily. We noted the entertainment programme of quizzes and bingo wasn't happening as per advertised timetable - it happened on our first day and not after that which wasn't clear why as was still advertised. That didn't overly bother us but its odd to advertise something that wasn't happening - the entertainment lady was there from what we saw.
Stayed 11 nights in Jun 2024

10/10 Excellent

Keith Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in good location, an easy walk to beach and restaurants/shops.
Stayed 7 nights in Jun 2024

10/10 Excellent

Elizabeth Ann, Southend on Sea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An exceptional stay - my husband and I could not fault this place - the staff are friendly, the facilities spotless and the location ideal for those who want a quiet holiday, although it’s under 10mins to walk to the seafront.
Stayed 8 nights in Apr 2024

10/10 Excellent

Philip

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely clean and well looked after property Quite, lovely swimming pool and comfortable sun beds Great large room with 3 bedrooms which all had comfortable beds
Stayed 5 nights in Apr 2024

10/10 Excellent

Sophie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Joanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay
Fantastic accommodation with a great breakfast. Staff all exceptional - friendly & helpful - nothing was too much trouble. Will definitely return but would not stay in room 301 - absolutely no outlook & a faulty door entry which was extremely frustrating every time we returned to our room.
Stayed 7 nights in Mar 2024

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing trip
Hotel Very close to everything thanks to Sam & Anna for being so great at food service and a pleasure to enjoy start of day with such nice attentive employees. Thanks
Stayed 7 nights in Mar 2024

10/10 Excellent

Sarah Louise, Douglas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aqua Suites is a perfect place to relax and unwind. It really felt like 5 star luxury from the moment we walked into reception and were greeted by the fabulous reception team. We stayed in a junior suite and it was very spacious and comfortable. The private balcony overlooking the pool had its own top quality sun loungers as well as a table and chairs, making it a great place to relax and unwind. The choice of breakfast was great and more importantly delicious! It was only a 15 minute walk to the front and there is a bus stop just around the corner for going back to the airport, at 1.40 euros that’s a bargain! Being a little further back it was quiet in an evening, which meant we got a decent nights sleep on the very comfy bed. I would highly recommend Aqua Suites to anyone visiting Puerto Del Carmen. A perfect place to stay.
Stayed 4 nights in Jan 2024

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel with fantastic staff Food amazing and hotel spotless Only negative is if you have a noisy neighbour you can hear them through the walls ..9/10
Stayed 5 nights in Jan 2024

10/10 Excellent

Dean

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Family home
Me & my family had a lovely week holiday at this hotel,very pleasant staff from start to finish. We didn’t eat evening meals there,but if breakfast was anything to go by,it would of been great. Many thanks for a nice stay.
Stayed 7 nights in Dec 2023

10/10 Excellent

Carol, milton keynes

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Dec 2023

10/10 Excellent

J

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 25 nights in Nov 2023

8/10 Good

Derek

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Because of locations of pools does not lend to socialising.
Stayed 7 nights in Nov 2023

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this place is top quality right from the welcome on arrival, through the accommodation and communal pool areas to the service of the bar and restaurant staff. Amazing breakfast.
Stayed 6 nights in Oct 2023

8/10 Good

Gail

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
What a Beautiful property for staying at! Second time spending 3 weeks at this resort! The heated pool was was absolutely wonderful! Actually it made my stay! It was so relaxing and enjoyable for the kids. That, and the fabulous breakfast! Only 2 complaints, 1: no way to wash clothes. They should provide a laundry room to wash your clothes, especially when travelling with children. Also we were a little disappointed we didn't get breckfast the morning we arrived this time. We article at 9:30am and were told it was new management policy! This was quite disappointing to say the least. Last time we got this and it was such a lovely gesture! So lose a star for that alone, bad decision by management! Anyway, big shout out to a few members of staff that go above and beyond...Ivan the barman!! Sam the waItess, I wish I could remember the other catering staff that were equally as fantastic, the waiter with the beard and the small dark petite young waitress. Wonderful, wonderful staff indeed. The best I've ever come across, and I've been a manager the past 14 years!
Stayed 19 nights in Aug 2023