Tidal Wave Memorial Tours and Activities

Overall it’s great for a family of six at a convenient location. Very close to the strip and provides daily shuttle. The only complain is the Wi-Fi. It’s unstable in one of the rooms we stayed. One other issue is one of the room is close to the stairs and I can here people jumping and walking down the stairs.

The front desk staff as well as housekeeping are fantastic! They were very customer-focused, personable, & went above & beyond. My only negative is about access to food. In room dining is not offered on the weekends. Additionally, the restaurant menu is ridiculously limited. During our Dec stay, for example, we were told no hot beverages are available after 10am b/c those are only offered during breakfast. I was shocked, particularly given we stayed at a Westin.

The property itself is nice, however I did call to request housekeeping, clean sheets, towels, etc and never received neither. Could improve in that department, would really consider staying here again.