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"Stayed for 2 nights in Oct 2024. The good stuff: Friendly, courteous and welcoming staff. Malaika at front desk was especially efficient and humorous during check-in and enquired about our needs throughout-out stay. Amanda during check-in was also quite helpful. Alston from maintenance and Shellon G and Bolessa J at the poolside restaurant were very helpful and accommodating. The room we had was spacious, linen and towels clean and a/c working well. The poolside restaurant was clean and the tables well spaced to afford some dining privacy. The not so good: The safe was not working when we arrived and there was a space in the closet ceiling where the tile was not replaced. One of the bulbs over the sink was out. I must emphasize that Malaika contacted maintenance immediately when these were brought to her attention. Alston arrived to fix the safe and take care to make sure the taps worked. We asked that the ceiling and light bulb be fixed later, as these issues were not a bother during our stay. One concern is the design of the bathroom. There are no hooks to hang towels when using the shower. This means that a person will need to step out and take a few steps to get the towel. This is a potential accident due to slipping on the floor with wet feet. Also, check the drainage of the shower. Maintenance work on the 4th floor left the carpets a bit messy. The music from the Fun Fair is an annoyance. Mall, supermarket, and casino close by. Overall, a pleasant stay. "