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Hotel Mundo Maya Chichén Itzá

3.0 star property
Suburban hotel with 2 outdoor pools and spa services

Photo gallery for Hotel Mundo Maya Chichén Itzá

Exterior
55-inch flat-screen TV with satellite channels
Restaurant
Front of property
Standard Double Room, Balcony

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Bar
  • 24/7 front desk
  • Housekeeping
  • Parking included
The current price is AU$267
includes taxes & fees
19 Aug - 20 Aug

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Room, Balcony, Garden View

Standard Room, Balcony, Garden View

Standard Room, Balcony, Garden View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Flat-screen TV
Ceiling fan
Separate bedroom
Private bathroom
Satellite channels
Daily housekeeping
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, Balcony

Standard Double Room, Balcony

Standard Double Room, Balcony

10.0 out of 10
Exceptional
(6 reviews)

Highlights

Balcony
Air conditioning
Flat-screen TV
Ceiling fan
Separate bedroom
Private bathroom
Satellite channels
Daily housekeeping
  • 32 sq m
  • Sleeps 3
  • 2 Queen Beds
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About the area

Map
Acceso a, Tinum, Yuc., 97751

What's nearby

  • Pre-Hispanic City of Chichen-Itza
    1 min walk - 0.0 km
  • El Caracol
    1 min walk - 0.0 km
  • Court of the Thousand Columns
    5 min walk - 0.5 km
  • Pyramid of Kukulkan
    7 min walk - 0.6 km
  • Cenote Ik kil
    3 min drive - 3.6 km

Restaurants

  • Restaurant Sac-Beh
    6 min drive
  • Oxtun
    10 min walk
  • Pueblo Maya
    4 min drive
  • Starbucks
    10 min walk
  • Las Mestizas
    5 min drive

About this property

Hotel Mundo Maya Chichén Itzá

Hotel in a national park
Take advantage of a terrace, shopping on-site and a garden at Hotel Mundo Maya Chichén Itzá. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices), and guests can find other amenities, such as an outdoor entertainment area and a bar.
You'll also enjoy the following perks during your stay:
  • 2 outdoor pools
  • Free self-parking
  • Outdoor furniture, a TV in reception and a lift
  • A front desk safe, a 24-hour front desk and concierge services
Room features
All 144 rooms boast comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches such as free WiFi.
Extra conveniences in all rooms include:
  • Bathrooms with shampoo
  • 55-inch flat-screen TVs with satellite channels
  • Balconies, ceiling fans and daily housekeeping

Languages

English, Spanish

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  • Breakfast included
  • Parking included
  • Free WiFi
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • 2 outdoor pools
  • Shopping
  • TV in common areas

Family friendly

  • 2 outdoor pools

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • In a national park
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Front entrance ramp
  • Lift (99 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (160 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with satellite channels

More

  • Air conditioning
  • Ceiling fan
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Gafsacomm Chichen Itza Tinum
Hotel Gafsacomm Chichén Itzá Hotel
Hotel Gafsacomm Chichén Itzá Tinum
Hotel Gafsacomm Chichén Itzá Hotel Tinum

Frequently asked questions

Does Hotel Mundo Maya Chichén Itzá have a pool?

Yes, this property has 2 outdoor pools.

How much does it cost to stay at Hotel Mundo Maya Chichén Itzá?

As of 7 Aug 2025, prices found for a 1-night stay for 2 adults at Hotel Mundo Maya Chichén Itzá on 19 Aug 2025 start from AU$266.91, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Mundo Maya Chichén Itzá pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Mundo Maya Chichén Itzá?

Self-parking is free at this property.

What time is check-in at Hotel Mundo Maya Chichén Itzá?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Hotel Mundo Maya Chichén Itzá?

Checkout is at noon.

Where is Hotel Mundo Maya Chichén Itzá located?

Situated in a national park, this hotel is steps away from El Caracol and Pre-Hispanic City of Chichen-Itza. Court of the Thousand Columns and Pyramid of Kukulkan are also within 10 minutes.

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Hotel Mundo Maya Chichén Itzá Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 25 out of 29 reviews
Rating 8 - Good. 1 out of 29 reviews
Rating 6 - Okay. 2 out of 29 reviews
Rating 4 - Poor. 1 out of 29 reviews
Rating 2 - Terrible. 0 out of 29 reviews

10/10

Cleanliness

9.2/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

emilio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Probably the friendliest staff I have experienced. The hotel and restaurant are amazing. The pool was amazing simce it was weather controlled.
Stayed 1 night in Jul 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful new property—spotlessly clean, with an incredible jungle and Mayan atmosphere. The food was amazing, and the location is perfect—very close to Chichén Itzá and nearby cenotes. The staff were polite and welcoming. Thank you for a wonderful hotel experience!
Stayed 1 night in Jul 2025

10/10 Excellent

Ernesto

Liked: Cleanliness, property conditions & facilities
Great property close to chicken itza with shuttle to the ruins( $100 pesos per person). The personal is very attentive and always ready to help and accommodate any need you have) restaurant is beautiful amd the menu is complete. Breakfast the best!
Stayed 1 night in Jul 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful brand new hotel right by Chichen Itza! Loved everything about it. I t is clean, the staff was amazing and our room was quiet. Will definitely stay there again!
Stayed 2 nights in Mar 2025

10/10 Excellent

Daisy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was excellent, place to relax and minutes away from Chichenitza and Tren Maya
Stayed 1 night in Mar 2025

10/10 Excellent

MIREYA

Liked: Cleanliness, staff & service, property conditions & facilities
the hotel and staff are excelent but the access to arrived its terrible
Stayed 1 night in Jun 2025

10/10 Excellent

Julio A

Liked: Cleanliness, amenities, property conditions & facilities
An amazing experience. This hotels has superb customer service, in a great location. As of this post, the roads of the museum are still under construction, and can be a bit challenging to get to it but it is completely worth it once you arrive in site. Highly recommend.
Stayed 1 night in Jun 2025

10/10 Excellent

Samantha

Liked: Amenities
I recently had the pleasure of staying at this stunning new resort, and I can’t recommend it enough. From the moment we arrived, the service was exceptional—friendly, attentive, and always with a smile. The staff truly went above and beyond to make our stay special. The resort itself is beautifully designed with modern touches and a relaxing atmosphere. One of the highlights was the pool area—spacious, clean, and perfect for lounging under the sun. Whether you’re looking for a peaceful escape or a place to unwind with family or friends, this resort hits all the right notes. Looking forward to returning soon
Stayed 1 night in Apr 2025

4/10 Poor

Andrea

Liked: Cleanliness
Location wasn’t clear and the name of the hotel was different.
Stayed 1 night in Mar 2025

6/10 Okay

Claudia

Liked: Cleanliness, property conditions & facilities
This is an hotel that belongs to SENEDA (Secretary of National Defense Mexico). Despite the hotel and room being of a high standard of luxury and comfort, I would like to explain why I do not believe this hotel merits a favourable review. Should you be travelling by car, please note that the route to the hotel is currently unsuitable for vehicles due to ongoing construction. Due to the poor condition of the road, the hotel is not accessible by night. The personal is kind but not trained to deal with some situations. They were not willing to make an effort to make a minor adjustment to the reservation. For an hotel of this cost, the issue is not acceptable. Furthermore, despite the hotel being almost empty, we were allocated a room with a substandard view. Following a request for a better view, the room was changed. I would advise against booking this hotel until the road and infrastructure surrounding it have been completed. The cost of this product is prohibitive given the level of service it provides.
Stayed 1 night in Jul 2025

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I had an amazing experience at this hotel near Chichén Itzá. From the moment we arrived, the staff was incredibly friendly, welcoming, and respectful. We were especially grateful for how much we learned about the rich Mayan culture—everyone we spoke to was happy to share stories and insights. The location is fantastic, just a short drive from the Chichén Itzá pyramids and the nearby Mayan museum. Although we had our own car, the hotel informed us they offer transportation to the archaeological site for $100 MXN per person, as well as complimentary transport to the train station—great options for those not driving. The amenities were clean and well-maintained. The pool is large, with plenty of areas to relax and sunbathe. Everyone in our group got a massage, and we all loved the experience—very relaxing and professional. The on-site restaurant was a highlight. The food was absolutely delicious, and the Mayan cuisine they served was both authentic and full of flavor. We truly enjoyed every meal. The only minor downside, which is temporary, is that the surrounding area is still being developed. Road signs are currently missing, so it can feel a bit confusing when driving in. However, the hotel staff assured us that improvements are on the way. Overall, we had a wonderful stay and would definitely return. Highly recommended if you're planning a trip to Chichén Itzá!
Stayed 1 night in Mar 2025

10/10 Excellent

ROCIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Instalaciones limpias, seguras, un lugar privilegiado para el descanso a minutos de las ruinas de Chichén Itzá,cuenta con transporte a la ruinas y a la estación del Tren Maya, a escasos tres minutos del Museo de Sitio. Excelentes precios, y restaurante nos deleita con platillos tipicos de la región muy deliciosos por cierto, precios bastante accesibles. El personal en general es bastante educado y empatizo. Estupendo, estupendo hotel y mi estancia de lo mejor, excelente.
Stayed 1 night in Aug 2025

10/10 Excellent

Vero

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encantó todo, el personal súper amable en todo momento
Stayed 1 night in Jul 2025

8/10 Good

Barón

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal muy amable, la comida está rica, tienen la opción de snacks en el área del “bar” lo que recomendaría es que en la tienda del hotel tengan un poco más de opciones de alimentos. En general la gente muy atenta y amable, todo está nuevo, la alberca está climatizada. Tiene traslado del tren Maya al hotel de cortesía (hay que avisar en taquilla y ellos llaman) además del hotel te pueden llevar y recoger del sitio arqueológico y al cenote por un costo muy razonable La pasamos muy bien.
Stayed 1 night in Jul 2025

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Goed Engelssprekend personeel (zeldzaam in Mexico), zeer uitgebreide menukaart, lekker eten, natuur in hotel is heel mooi, kamers met uitzicht op het zwembad zijn een aanrader. Het hotel ligt wat afgezonderd maar biedt vervoersmogelijkheden voor wie niet met de auto is. Wij waren met de auto en er is veel gratis, beveiligde parking. Het personeel is uiterst behulpzaam en vriendelijk. Restaurant van hotel is eveneens een aanrader!
Stayed 1 night in Jul 2025

10/10 Excellent

selene

Liked: Cleanliness, amenities, property conditions & facilities
Todo un hotel espectacular, nosotros fuimos en plan de ver qué tal, y nada le Pide a los hoteles de 5 estrellas. Nos encantó. Todos los acabados y lo limpio que es. Lástima que nadie va y se hospeda ahí. Está para irse unos 3 días para disfrutar las pirámides de Chichén Itza más descansar después de visitarla. Hay más ruinas al rededor.
Stayed 1 night in Jun 2025

10/10 Excellent

Jose Alfredo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Supero mis espectativas!!! Es una propiedad casi nueva (Jun 2025). Instalaciones acogedoras, de buen calidad y tipo resort. A pesar de contar con un solo restaurante a la carta ...los alimentos tienen un sazón y sabor espectaculares, esos panes de sabores (bolillitos) y la mantequilla...que barbaros!!! Podría comer solo eso en todo el día (no exagero) el gimnasio, la alberca de adultos, temazcal, área de eventos al.aire limpio etc ... fabulosos! Las habitaciones son de 5 estrellas. Pero lo más importante, la atención y servicio del personal ... Brutales !!! Se esmeran para hacerte la estancia lo mas placentera posible. Cuentan con transporte en cortesía de la estación de tren al hotel y de regreso. El traslado a la zona arqueológica tiene costo de $100 por persona viaje redondo. Las amenidades del baño, de primera y orgánicas.. Algunas oportunidades: falta personal, ya que no hay quien te tome la orden en área de alberca. El depósito de $1000 por habitación por estancia es innecesario, ya no se usa. Deberían aceptar más formas de pago de los consumos internos. Deben considerar incluir el servicio en la cuenta con el pago con tarjeta, ya que de verdad la atención es mucho mejor que en resorts de gran turismo y no suempr.se cuenta con efectivo para dar en efectivo.
Lobby
Alimentos
Spa
Stayed 1 night in Jun 2025

10/10 Excellent

JOSE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio y comida
Stayed 1 night in Jun 2025

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente el hotel, te dan transporte gratuito de la estación del tren maya al hotel, pero el único inconveniente es que si no llevas auto, para trasladarte a las ruinas, al pueblo y sus alrededores, tienes que pagar por persona el traslado de $100.00 y te llevan en las vans del hotel, solo por ese detalle, de lo demás perfecto para disfrutar el hotel.
Stayed 1 night in May 2025

10/10 Excellent

odilon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place very clean and beautiful and the staff exellent
Stayed 1 night in Apr 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

jimena

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

No volveremos nunca a esta cadena de hoteles

El personal no está capacitado, muchísimo tiempo para hacer el check in, muchísimo más para el check out, mil explicaciones sin sentido…. El servicio de alimentos y bebidas malo y completamente fuera de precio, todo demasiado caro y no tenían la mitad de la carta.
Stayed 1 night in Apr 2025

10/10 Excellent

Anali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Este hotel supero por mucho mis expectativas, excelente desde el diseño arquitectónico hasta cada detalle. El personal es excelente, tanto en el hotel como en el restaurante. Y la alberca muy agradable para nadar y pasar un buen día solo o en familia. Todo muy limpio y de la mejor calidad. Supera por mucho a los hoteles de la zona
Stayed 1 night in Apr 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Reyna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó todo en ese hotel, el servicio del personal siempre atento y amable, el Restaurant es muy bonito y la comida es deliciosa y los precios muy buenos, la habitaciones muy cómodas y bellamente decoradas las instalaciones, los jardines y albercas son de un hotel de 5 estrellas. Nosotros llegamos en el tren Maya a la estación de Chichenitza donde nos encontramos con la agradable sorpresa de que el hotel proporciona transportación gratuita de la estación al hotel y de regreso. Magnífica experiencia, definitivamente pienso regresar y quedarme al menos 3 días para aprovechar todo lo que ofrece el sitio. Las instalaciones y la transportación gratuita
Stayed 1 night in Apr 2025