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Resort & Spa Puerta al Virreinato

3.5 star property
Hotel in Tepotzotlán with free breakfast and fitness centre

Choose dates to view prices

Photo gallery for Resort & Spa Puerta al Virreinato

Reception
Outdoor pool
Front of property
Traditional Double Room, 1 King Bed, Non Smoking
Dining

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Breakfast included
  • Pool
  • Gym
  • Housekeeping

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Family Quadruple Room, 2 Queen Beds, Non Smoking

Family Quadruple Room, 2 Queen Beds, Non Smoking

Family Quadruple Room, 2 Queen Beds, Non Smoking

Highlights

Free cots/infant beds
Flat-screen TV
Fan
Blackout curtains
Private bathroom
Free bottled water
Coffee/tea maker
Minibar
  • Sleeps 5
  • 2 Queen Beds

View all photos for Traditional Double Room, 1 King Bed, Non Smoking

Traditional Double Room, 1 King Bed, Non Smoking

Traditional Double Room, 1 King Bed, Non Smoking

Highlights

Free cots/infant beds
Flat-screen TV
Fan
Blackout curtains
Private bathroom
Free bottled water
Coffee/tea maker
Minibar
  • Sleeps 3
  • 1 King Bed
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About the area

Map
16 Amistad San Mateo Xoloc, Tepotzotlán, MEX, 54600

Getting around

  • Tlalnepantla de Baz Station - 28 min drive
  • Benito Juarez International Airport (MEX) - 81 min drive

About this property

Resort & Spa Puerta al Virreinato

Property highlights
Free cooked-to-order breakfast, a terrace and a garden are just a few of the amenities provided at Resort & Spa Puerta al Virreinato. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a gym.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Free self-parking
  • Meeting rooms, coffee/tea in reception and a front desk safe
  • Luggage storage, a 24-hour front desk and concierge services
Room features
All guest rooms at Resort & Spa Puerta al Virreinato include amenities, such as free WiFi and safes, as well as minibars and free bottled water.
Extra amenities include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Coffee/tea makers, fans and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 8:00 AM to noon
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free cot
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Room service

More

  • Fan
  • Free local calls
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 1:00 PM
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 300 per night.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Rollaway bed fee: MXN 300 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit

We should mention

This property does not have any lifts
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Resort Puerta al Virreinato Tepotzotlan
Resort Puerta al Virreinato
Puerta al Virreinato Tepotzotlan
Puerta al Virreinato
& Spa Puerta Al Virreinato
Resort Spa Puerta al Virreinato
Resort & Spa Puerta al Virreinato Hotel
Resort & Spa Puerta al Virreinato Tepotzotlán
Resort & Spa Puerta al Virreinato Hotel Tepotzotlán

Frequently asked questions

Does Resort & Spa Puerta al Virreinato have a pool?

Yes, this property has an outdoor pool.

Is Resort & Spa Puerta al Virreinato pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Resort & Spa Puerta al Virreinato?

Self-parking is free at this property.

What time is check-in at Resort & Spa Puerta al Virreinato?

Check-in start time: 2:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Resort & Spa Puerta al Virreinato?

Checkout is at 1:00 PM.

Where is Resort & Spa Puerta al Virreinato located?

Situated in Tepotzotlán, this hotel is within 3 miles (5 km) of Artisan Market, National Museum of the Viceroyalty and Temple of San Francisco Javier. St. Peter the Apostle Church and Parque de cofra are also within 3 miles (5 km).

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Resort & Spa Puerta al Virreinato Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 6 out of 10 reviews
Rating 8 - Good. 2 out of 10 reviews
Rating 6 - Okay. 2 out of 10 reviews
Rating 4 - Poor. 0 out of 10 reviews
Rating 2 - Terrible. 0 out of 10 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Humberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2020

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was awesome
Stayed 1 night in Oct 2020

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service

No es lo que esperaba

Muy caro para lo que realmente es. La habitación descuidada, las almohadas incomodas. El servicio de check-in y la atención en malísima. El restaurante si lo recomiendo, el servicio del personal de restaurante y la calidad de los alimentos muy buenos. Buen lugar para ir a comer solamente. No lo recomiendo para hospedarte.
Stayed 1 night in Aug 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

8/10 Good

María del sol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

6/10 Okay

anonimo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Establecimiento bueno, muy bonito, pero siento que es un poco caro para lo que se ofrece, ademas comentaron que tendría la alberca agua templada y no fue así.
Stayed 1 night in Oct 2019

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar, las camas muy cómodas y hay mucha tranquilidad. El servicio que da la gente es excelente
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar solo un poco de más cuidados en áreas verdes o exteriores y haría falta también filtro en alberca.
Stayed 1 night in Mar 2019

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel muy comodo

El hotel está muy bonito, la habitación y el baño súper grande, tiene alberca y un spa aunque no lo usamos. Me gusto mucho que tenga el desayuno incluido. Pudimos dormir súper bien porque no había ruido en los alrededores.
Stayed 1 night in Mar 2019