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"I'm surprised this was rated so highly on Expedia. The staff was excellent and tried their best with us not being able to speak Japanese. Cleaning staff were very good and replaced the sheets/towels every day on time. However, the hallways, elevator, and rooms were in unacceptable condition. Most of the carpets just need to be replaced in the hallways. The elevator just needs to be cleaned. The room's utilities work, but everything is yellowed from smoke and decay. There were burn holes in the...

"Excellent all round, staff were amazing! Great cheap parking. Very happy and highly recommend. Rooms are small but lovely and cosy! "

"Location of hotel is good."

"The onsens were really great. Awesome breakfast, worth the extra cost. Moderate twin family room has 2 beds , 1.5 twin size. Not small as a twin, but not big as a double bed. Manga room massage chairs and free use space room were all great touches . The Lawson and bus stop across the street were super handy. 10 minute walk to Mito Station . Perfect for a stay in Mito! Will return! "

"Excellent hotel. Great service The room was very spacious, clean, and had the amenities we needed. Breakfast was delicious and with many choices it was a very wide buffet spread. The people in the reception were very helpful, not just on checkin and checkout, but also in giving directions to spots. The location is great very near at the Train Station. I would recommend to friends, and we’ll definitely stay again if we come back in katsuta."

"近くにショッピングモールがあって、なんでも揃う感じでした。"