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"The hot spring was clean, the staff were very friendly, and we had a great time."

"Friendly staff and everything was easy for us. Shuttle service to & from station was excellent as well as to the monkey park."

"Manager and staff were super friendly and helpful. Room was very spacious. Traditional sleeping mat was very comfortable and I probably got my best night's sleep while on this trip. Walls are a little thin, but all guests were quiet and respectful of others. Baths looked great but unfortunately didn't get to use them. With size 15 feet I wouldn't expect any of the hotel slippers to fit. We had excellent meals within a 5 minute walk. Really enjoyed Yamanouchi!"

"the room was huge, amazing. 2 showers very nice bed, living room with sofa to relax and a beautiful view to the mountains. amazing !"

"The manager (owner?) and his wife were incredibly welcoming and pleasant. They take great pride in their hotel and it shows in every aspect of our stay. "

"This is such an easy place to stay when visiting the small yet profoundly beautiful city of Joetsu!"

"Incredible experience at a wonderful location, unbelievable food, and great staff. One of our most memorable experiences, ever!!!"

"Very good service and food is really amazing"

"Second visit here. Perfect for family getaway with kids in winter. Also good spot for summer when watching Fuji Rock music Festival. Would definitely stay again."

"Staff was kind and attentive, we got a great authentic experience with the dinner and breakfast addition. We would love to come back!"

"Older hotel but convenient location "

"Really good choice of hotel"

"A rare authentic ryokan. "

"とてもよかったです。 また行きたい。とにかく静かで綺麗だった。床暖房もついていて細部に渡って素敵なお部屋でした。お風呂も内風呂と外風呂があって、何より家族風呂も最高でした。ぜひまたきたい。"