Hotel Comfact

2.5 star property
Hotel with a rooftop terrace, near Sensoji Temple
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Comfact

Down duvets, in-room safe, desk, blackout curtains
Restaurant
Exterior
Hallway
Reception

Reviews

7.2 out of 10

Good

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 23 of 23 rooms

Superior Twin Room, Smoking

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Blackout curtains
Down duvet
Private bathroom
Bathrobes
  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

Double Room, Smoking

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Blackout curtains
Down duvet
Bathrobes
Shower/bath combination
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

Twin Room, Smoking

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Blackout curtains
Down duvet
Bathrobes
Shower/bath combination
  • 15 sq m
  • Sleeps 2
  • 2 Single Beds

Single Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Blackout curtains
Down duvet
Bathrobes
Shower/bath combination
  • 11 sq m
  • Sleeps 1
  • 1 Single Bed

Deluxe Twin Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Blackout curtains
Down duvet
Bathrobes
Shower/bath combination
  • 30 sq m
  • Sleeps 2
  • 2 Double Beds

Superior Double Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Blackout curtains
Down duvet
Bathrobes
Shower/bath combination
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

Twin Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Blackout curtains
Down duvet
Bathrobes
Shower/bath combination
  • 15 sq m
  • Sleeps 2
  • 2 Single Beds

Double Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Blackout curtains
Down duvet
Bathrobes
Shower/bath combination
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

Superior Twin Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Blackout curtains
Down duvet
Private bathroom
Bathrobes
  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

Single Room, Smoking

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Blackout curtains
Down duvet
Private bathroom
Bathrobes
  • 11.0 sq m
  • Sleeps 1
  • 1 Single Bed

Superior Double Room Non Smoking

  • Sleeps 2
  • 1 Double Bed

Small Single Room Non Smoking

  • Sleeps 1
  • 1 Single Bed

Single Room Non Smoking

  • Sleeps 1
  • 1 Single Bed

Double Room Smoking

  • Sleeps 2
  • 1 Double Bed

Large Double Or Twin Room Smoking

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Superior Twin Room Non Smoking

  • Sleeps 2
  • 2 Single Beds

Single Room Smoking

  • Sleeps 1
  • 1 Single Bed

Standard Twin Room Smoking

  • Sleeps 2
  • 2 Single Beds

Standard Twin Room Non Smoking

  • Sleeps 2
  • 2 Single Beds

Superior Twin Room Smoking

  • Sleeps 2
  • 2 Single Beds

Deluxe Twin Room Non Smoking

  • Sleeps 2
  • 2 Single Beds

Double Room Non Smoking

  • Sleeps 2
  • 1 Double Bed

Large Double Or Twin Room Non Smoking

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
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About the area

Map
3-11, 1 Chome, Shitaya, Taito-ku, Tokyo, Tokyo, 110-0004

What's nearby

  • Ueno Park - 10 min walk - 0.9 km
  • Sensoji Temple - 19 min walk - 1.6 km
  • Tokyo Skytree - 4 min drive - 3.3 km
  • Tokyo Dome - 5 min drive - 3.9 km
  • Tokyo Imperial Palace - 6 min drive - 5.5 km

Getting around

  • Iriya Station - 4 min walk
  • Uguisudani Station - 7 min walk
  • Tokyo (HND-Haneda) - 39 min drive

Restaurants

  • ‪麺処晴 - ‬3 min walk
  • ‪24会館上野店 - ‬2 min walk
  • ‪ドミノ・ピザ上野店 - ‬2 min walk
  • ‪ウエスタン北山珈琲店 - ‬2 min walk
  • ‪鶏バル&オリエンタルグリル ファイヤーチキン 入谷店 - ‬3 min walk

About this property

Hotel Comfact

Hotel near Sensoji Temple
Located close to Tokyo Skytree and Tokyo Dome, Hotel Comfact provides a rooftop terrace and a restaurant. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Self-service breakfast (surcharge), a front desk safe and luggage storage
  • A lift, a 24-hour front desk and 1 meeting room
Room features
All 88 rooms feature comforts such as laptop-compatible safes and air conditioning, as well as thoughtful touches such as free WiFi and sound-insulated walls.
More conveniences in all rooms include:
  • Bathrooms with bidets and free toiletries
  • 32-inch flat-screen TVs with digital channels
  • Heating, daily housekeeping and desks

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily self-serve breakfast available 7:00 AM to 9:00 AM for a fee: JPY 1,000 per person
  • A restaurant

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels
  • Pay films

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 15

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply.

Renovations and closures

The property is closed between 01 April and 30 April.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for self-service breakfast: from approximately JPY 1000 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Hotel Comfact Tokyo
Comfact Tokyo
Hotel Comfact Hotel
Hotel Comfact Tokyo
Hotel Comfact Hotel Tokyo

Frequently asked questions

Is Hotel Comfact pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Comfact?

Hotel Comfact doesn't offer parking.

What time is check-in at Hotel Comfact?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Comfact?

Checkout is at 11:00 AM.

Where is Hotel Comfact located?

Located in Taito, this hotel is 1 mi (1.6 km) from Sensoji Temple, and within 3 mi (5 km) of Tokyo Skytree and Tokyo Dome. Tokyo Imperial Palace and Tokyo Tower are also within 6 mi (10 km). Iriya Station is only a 4-minute walk and Uguisudani Station is 7 minutes.

Reviews

7.2

Good

Rating 10 - Excellent. 22 out of 109 reviews" "
Rating 8 - Good. 39 out of 109 reviews" "
Rating 6 - Okay. 28 out of 109 reviews" "
Rating 4 - Poor. 12 out of 109 reviews" "
Rating 2 - Terrible. 8 out of 109 reviews" "

7.4/10

Cleanliness

7.2/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

warod

Travelled with family
Liked: Amenities
Disliked: Cleanliness
My room is on 10th floor. There is a sound problem from restuarant on 11th floor. And room floor has a lot of dust.
Stayed 7 nights in Nov 2024

6/10 Okay

Eric

Disliked: Cleanliness
Stayed 7 nights in Nov 2024

10/10 Excellent

Antonio

Stayed 3 nights in Oct 2024

8/10 Good

Takeshi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024

8/10 Good

Jmyr

Liked: Staff & service, amenities
Friendly and helpful staff
Stayed 2 nights in Oct 2024

6/10 Okay

Zach

Liked: Staff & service
Stayed 6 nights in Sep 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly, clean
Stayed 2 nights in May 2024

6/10 Okay

Emilie

Liked: Property conditions & facilities, room comfort
Booked too fast and didn’t notice it was a smoking room which was not nice and very bad. The room carpet was dirty in between floor and wall, but everything else was okay. Receptionist wasn’t really bilingual and not rude but not friendly either.
Stayed 1 night in Jan 2023

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Staff & service, property conditions & facilities
First of all, THIS HOTEL USES FLAT SHEET UNDER THE QUILT instead of duvet cover! You can see stain, blood and lipstick on the quilt. This is really unacceptable for a hotel with this price tag. Second, THIS HOTEL LOCATES NEXT TO A FUNERAL PARLOUR, with corpse storage service inside the parlor. The society is abnormally quiet. The acoustic insulation is kinda poor with knocking and hammering sound at midnight. The air conditioning is great, however a noisy cracking sound often bursts out from false ceiling, probably from the refrigerant pipes, which makes sleeping quality poor. There is a window with translucent coating. Do not open it, because its facing to the adjacent funeral parlor. There is a blue LED feature light (cant turn off, can only dim) installed on window sill. Wonder oif the light portal is some sort of chinese "feng shui" setup. Overall, the atmosphere is really creepy, do not book this hotel if you have any worries. This hotel is run by a chinese corporation, targeting mainland customer. Dont expect the service is as polite as japanese. Therefore the service is kind of replusive for any other foreigners and domestic japanese visitors. However, apart from its creepyness, the room is nice, clean and functional. The amenities are okay but not comparable to other hotels in tokyo with same price tag.
Stayed 1 night in Sep 2019

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The property was great value, the bed was very comfortable, the room was well appointed. The location was also good although further from the main Ueno station that I expected at around a 15 minute walk. It was also very quiet, the air conditioning and the water pressure in the shower was good. I did not think the cleaning was up to standard with stains on the bed cover, marks on the mirror and TV screen. Also hairs in the bathroom floor from the previous guest. The staff were friendly and helpful although their English was not very good.
Stayed 1 night in Jun 2019

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New favorite for Ueno
Great hotel - nicer than many I have stayed at in the area.
Stayed 1 night in May 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean tidy and with 2 stations within 5min walking distance
Stayed 1 night in Mar 2019

8/10 Good

Keanan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
The room was very neat and nice. Very comfortable. The door must be a little thin, though, because it is a bit easy to hear the noise from outside. The breakfast lounge is lovely and cozy.
Stayed 2 nights in Feb 2019

2/10 Terrible

キヨミ

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

AYA

Stayed 1 night in Nov 2024

8/10 Good

ひろし

Liked: Cleanliness
上野公園に行くのにべんり
Stayed 1 night in Nov 2024

4/10 Poor

Yuria

Disliked: Cleanliness, amenities, property conditions & facilities
お風呂のカーテンが臭かった、お風呂の天上に髪の毛がついていた。それがなければ値段相応かなと思った。
Stayed 1 night in Nov 2024

6/10 Okay

KAORU

Stayed 2 nights in Oct 2024

10/10 Excellent

ヒデトシ

Liked: Cleanliness, staff & service, property conditions & facilities
ストレス無く、普通に気持ちよく過ごせました。
Stayed 2 nights in Oct 2024

8/10 Good

ミキ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
以前見た口コミで、ホコリ等の指摘を見ましたので、正直期待して居ませんでしたが、あれは間接照明の為、ホコリが舞って見えてしまうのは避けられない状況かと思います。 が、清潔ですし、間接照明でオシャレでもあり今後も利用させていただきたいホテルでした。
Stayed 1 night in Oct 2024

4/10 Poor

ミハル

Disliked: Staff & service
INのときのじょせい
Stayed 1 night in Oct 2024

8/10 Good

カケル

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
お部屋も綺麗でした
Stayed 1 night in Oct 2024

2/10 Terrible

jun

Disliked: Cleanliness, staff & service, property conditions & facilities
●そもそも場所がわかりにくすぎる。 一階のドラッグストアが通りぬけ自由なのは結構だが、初見では普通やらない。 ●中国人従業員と日本人従業員の小競り合いはや、フロントでなく客の見えないところでやってほしい。 ●朝食の有り無しの連動がなさすぎる。 2泊して、初日は食べれたのに、2日目は不可だった。 料金は後日請求されるのだろうか。 バイキング形式なら、通すなら通すで統一してほしい。 ●ネットで予約したとしても、普通であればチェックインの時点でカード払いか現金払いか改めて選ばせてくれるのが常識。 カード以外は受け付けないとのことだが、予約時点でカード払いは済との説明、それでは朝食代はどうなっているのだろうか。 ●従業員に、挨拶をする意思がなさすぎる。荷物持って朝出ていったらチェックアウトとわかるはずなのに、根本的にフロント以外は客室フロアですれ違っても、全くの他人事。日本語がわからなくてもよいので、せめて会釈くらいは一般常識として教育するべき。
Stayed 2 nights in Sep 2024