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Mandarin Oriental, Tokyo

5.0 star property
Luxury hotel with 9 restaurants and full-service spa

Photo gallery for Mandarin Oriental, Tokyo

Lobby
Mandarin Corner Suite King
Lobby
Restaurant
Mandarin Corner Suite King

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Spa
  • Room service
  • Pet-friendly
  • Gym
The current price is AU$1,708
includes taxes & fees
20 Mar - 21 Mar

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Mandarin Grand Twin

Premium bedding, minibar, in-room safe, desk

Mandarin Grand Twin

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Premium bedding
Blackout curtains
Designer toiletries
Eco-friendly toiletries
  • 60 sq m
  • Mountain view
  • Sleeps 2
  • 2 Single Beds

View all photos for Mandarin Grand King

Mandarin Grand King

Mandarin Grand King

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Premium bedding
Blackout curtains
Designer toiletries
Eco-friendly toiletries
  • 60 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Oriental Suite King

Oriental Suite King

Oriental Suite King

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Premium bedding
Blackout curtains
Designer toiletries
Eco-friendly toiletries
  • 100 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Corner King

Deluxe Corner King

Deluxe Corner King

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Premium bedding
Blackout curtains
Designer toiletries
Eco-friendly toiletries
  • 50 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Premium bedding, minibar, in-room safe, desk

Deluxe Twin Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Premium bedding
Blackout curtains
Designer toiletries
Eco-friendly toiletries
  • 50 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Premier King Room

Lobby

Deluxe Premier King Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Premium bedding
Blackout curtains
Designer toiletries
Eco-friendly toiletries
  • 50 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room

Deluxe King Room

Deluxe King Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Premium bedding
Blackout curtains
Designer toiletries
Eco-friendly toiletries
  • 50 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite King

Premium bedding, minibar, in-room safe, desk

Premier Suite King

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Premium bedding
Blackout curtains
Designer toiletries
Eco-friendly toiletries
  • 90 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Mandarin Suite King

Premium bedding, minibar, in-room safe, desk

Mandarin Suite King

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Premium bedding
Blackout curtains
Designer toiletries
Eco-friendly toiletries
  • 100 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Mandarin Corner Suite King

Mandarin Corner Suite King

Mandarin Corner Suite King

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Premium bedding
Blackout curtains
Designer toiletries
Eco-friendly toiletries
  • 100 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Mandarin Suite Twin

Premium bedding, minibar, in-room safe, desk

Mandarin Suite Twin

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Premium bedding
Blackout curtains
Designer toiletries
Eco-friendly toiletries
  • 60 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Premier Suite Twin

Premium bedding, minibar, in-room safe, desk

Premier Suite Twin

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Blackout curtains
Premium bedding
Separate bedroom
Designer toiletries
  • 100 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Premier Twin Room

Premium bedding, minibar, in-room safe, desk

Deluxe Premier Twin Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Premium bedding
Blackout curtains
Designer toiletries
Eco-friendly toiletries
  • 50 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

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Exterior

Shangri-La Tokyo

  • Pool
  • Hot tub
  • Spa
  • Free WiFi
9.6 out of 10, Exceptional, (535)
The price is AU$1,874
includes taxes & fees
10 Mar - 11 Mar
Shangri-La Tokyo
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About the area

Map
2-1-1 Nihonbashi Muromachi, Tokyo, Tokyo-to, 103-8328

What's nearby

  • Tokyo Imperial Palace - 3 min drive - 2.6 km
  • Tokyo Dome - 4 min drive - 3.4 km
  • Sensoji Temple - 4 min drive - 4.2 km
  • Tokyo Tower - 5 min drive - 5.0 km
  • Tokyo Skytree - 5 min drive - 5.1 km

Getting around

  • Shinnihombashi Station - 2 min walk
  • Kanda Station - 7 min walk
  • Tokyo (NRT-Narita Intl.) - 61 min drive

Restaurants

  • ‪王德傳 - ‬2 min walk
  • ‪ISHIYA NIHONBASHI - ‬2 min walk
  • ‪博多ニューコマツ - ‬2 min walk
  • ‪千疋屋総本店 フルーツパーラー - ‬1 min walk
  • ‪離島百貨店離島キッチン 日本橋店 - ‬1 min walk

About this property

Mandarin Oriental, Tokyo

Luxury hotel near Ueno Park
Located close to Tokyo Imperial Palace and Tokyo Dome, Mandarin Oriental, Tokyo provides 2 coffee shops/cafes, a hair salon and dry cleaning/laundry services. Treat yourself to a massage, a body treatment or reflexology at The Spa, the on-site spa. Be sure to enjoy a meal at any of the 9 on-site restaurants. Yoga classes and fitness classes are offered at the 24-hour health club; Mandarin Oriental, Tokyo also has 2 bars, conference space and a hot tub. Guests can connect to in-room WiFi (surcharge).
You'll also find perks such as:
  • Buffet breakfast (surcharge), valet parking (surcharge) and express check-out
  • Concierge services, a porter/bellboy and a lift
  • Luggage storage, 15 meeting rooms and ATM/banking services
  • Guest reviews say great things about the helpful staff
Room features
All 179 rooms feature comforts, such as 24-hour room service and premium bedding, in addition to perks, such as laptop-compatible safes and air conditioning.
Other amenities include:
  • Changing tables, baby baths and childcare services
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with designer toiletries and separate baths/showers
  • HDTVs with premium channels and DVD players
  • Recycling, electric kettles and heating

Awards and affiliations

Mandarin Oriental, Tokyo is listed in the 2021 Condé Nast Traveller Gold List of the world's best places to stay.

Languages

Chinese (Cantonese), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: WiFi (JPY 1,500 per night)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (JPY 1,500 per night)

Parking and transport

  • Covered valet parking on site (JPY 6,500 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: JPY 8,855 for adults and JPY 4,428 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 9 restaurants
  • Snack bar/deli

Things to do

  • 24-hour health club
  • Fitness classes
  • Full-service spa
  • Pilates classes
  • Yoga classes

Family friendly

  • Baby bath
  • Baby toys
  • Changing table
  • Children's games
  • Children's toys
  • DVD player
  • Free cot
  • In-room babysitting
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Stroller

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 15 meeting rooms
  • 5,920 square feet of conference space

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • Lift

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium digital channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Heating (climate-controlled)
  • Laptop-compatible safe
  • Recycling
  • Soundproofed rooms
LIST_ALT

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 20

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of JPY 22770 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 15 kg per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for JPY 10000.0 per night.
Free cots are available on request at the property

Payment types

MONETIZATION_ON

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately JPY 8855 for adults and from JPY 4428 for children
  • Fee for in-room wireless Internet: JPY 1500 per night (rates may vary)
  • Fee for wireless Internet in public areas: JPY 1500 per night (rates may vary)
  • Valet parking fee: JPY 6500 per day (in/out privileges)
  • Pet fee: JPY 22770 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: JPY 10000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
On-site parties or group events are strictly prohibited
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transport to and from this property
Guests under 16 years old are not allowed in the fitness facility or hot tub
Guests under 16 years old are not allowed in the spa

Property is also known as

Mandarin Oriental Tokyo Hotel
Mandarin Oriental Hotel Tokyo
Mandarin Oriental Tokyo
Tokyo Mandarin Oriental
Chuo Mandarin Oriental
Mandarin Oriental Chuo
Mandarin Oriental, Tokyo Hotel Chuo
Mandarin Oriental, Tokyo Japan
Mandarin Tokyo
Mandarin Oriental Tokyo
Mandarin Oriental, Tokyo Hotel
Mandarin Oriental, Tokyo Tokyo
Mandarin Oriental, Tokyo Hotel Tokyo

Frequently asked questions

Is Mandarin Oriental, Tokyo pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 15 kg per pet. There's a fee of JPY 22770 per accommodation, per night. Service animals are exempt from fees.

How much does it cost to stay at Mandarin Oriental, Tokyo?

As of 9 Mar 2025, prices found for a 1-night stay for 2 adults at Mandarin Oriental, Tokyo on 20 Mar 2025 start from AU$1,707.55, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Mandarin Oriental, Tokyo?

Valet parking is available for JPY 6500 per day.

What time is check-in at Mandarin Oriental, Tokyo?

Check-in start time: 3 PM; check-in end time: 2:00 AM. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at Mandarin Oriental, Tokyo?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Mandarin Oriental, Tokyo located?

Located in Chuo, this luxury hotel is within 3 mi (5 km) of Ueno Park, Tokyo Imperial Palace and Tokyo Dome. Sensoji Temple and Tokyo Tower are also within 3 mi (5 km). Shinnihombashi Station and Mitsukoshimae Station are within a 5-minute walk.

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Mandarin Oriental, Tokyo Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 322 out of 396 reviews
Rating 8 - Good. 51 out of 396 reviews
Rating 6 - Okay. 12 out of 396 reviews
Rating 4 - Poor. 7 out of 396 reviews
Rating 2 - Terrible. 4 out of 396 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Adam

Breathtaking views. Extremely attentive and polite multilingual staff.
Stayed 1 night in Feb 2025

10/10 Excellent

Kevin

Absolutely five star service, location and customer service
Stayed 3 nights in Jan 2025

10/10 Excellent

Gregg

good stay
Stayed 4 nights in Nov 2024

10/10 Excellent

Allison

There was nothing I didn't like about this hotel. It is fabulous. So relaxing. It was hard to leave it to go out and see Tokyo; I could have stayed there the whole time! We decided that we had the best food of our trip in the Oriental lounge on 2 occasions. Would recommend this hotel to anyone.
Stayed 3 nights in Feb 2025

10/10 Excellent

Louise

Great location for getting around Tokyo by subway or walking. Lounge area too small and not very inviting. At the prices if this hotel, mini bar items should be included ( except alcohol) .
Stayed 5 nights in Feb 2025

10/10 Excellent

Guerino

Incredible
Stayed 3 nights in Jan 2025

10/10 Excellent

Arnold

great location & staff
Stayed 4 nights in Oct 2024

10/10 Excellent

Keizo

It’s a bit surprising that the Mandarin Oriental Hotel in Tokyo isn’t as well known as some other luxury hotels near Tokyo Station. Perhaps its slightly more distant location plays a role. However, it was one of the best hotels I’ve stayed at in Tokyo, offering a perfect blend of contemporary elegance and traditional ambiance, along with exceptional service.
Stayed 3 nights in Feb 2025

10/10 Excellent

Bryan Paul

Amazing customer service and stunning views
Stayed 3 nights in Dec 2024

10/10 Excellent

Maria Archie

The front desk accomodated our early arrival knowing how tired we were. I love the international feel of the staff From the front to housekeeping and the restaurant staff I would like to extend my thanks to the young man who helped us on our first day as well as to Chou and Charlene who helped us get our feet under us during first 24 hours in Tokyo This is why the Mandarin has the reputation it has.

10/10 Excellent

Aleena

Such an amazing hotel, great location! The service was amazing, will definitely stay there again!
Stayed 2 nights in Sep 2024

10/10 Excellent

Yuen Leung Elina

Very great service
Stayed 3 nights in Dec 2024

10/10 Excellent

Mark

Great hotel with excellent access to metro! Staff was great, and room was very comfortable.
Stayed 2 nights in Oct 2024

10/10 Excellent

Peter

Great service.
Stayed 3 nights in Oct 2024

10/10 Excellent

Angelo

An excellent stay! Thank you Jerome and the Concierge Team for making everything go so smoothly. Much appreciated.
Stayed 3 nights in Nov 2024

10/10 Excellent

Daisy

Pros: The staff went over and beyond. The bar had incredible views. The bath was huge and amazing. The bed was very comfortable. Overall excellent stay. Cons: It is pricey, but I wish I had stayed longer. Could also do with more vegetarian food options.
Stayed 1 night in Nov 2024

10/10 Excellent

Charles

Mandarin Oriental always provides top notch service and is a home from home. Staff are welcoming and always courteous.
Stayed 3 nights in Sep 2024

10/10 Excellent

Gil

Fantastic vacation!
We had an amazing stay! Excellent service, fantastic amenities, and overall a standout experience.
Stayed 5 nights in May 2024

10/10 Excellent

David

Excellent room and service
Stayed 4 nights in Jun 2024

10/10 Excellent

Verified traveller

Stunning Stay
The hotel was so so beautiful and the staff were so fabulous and so so kind. The room was above perfect.
Stayed 3 nights in Apr 2024

10/10 Excellent

Utshob

The service was amazing as well as the food at sense , they are very accommodating
Stayed 1 night in Jul 2024

10/10 Excellent

Vicki

Staff really professional and helpful.
Stayed 3 nights in May 2024

10/10 Excellent

Wang Fung

Great location, great spa, great service and great sushi
Stayed 4 nights in Jan 2024

10/10 Excellent

Carla

Immaculate. Perfect location. Wonderful attention to detail.
Stayed 7 nights in Aug 2024

10/10 Excellent

Patrick

Wonderful luxury hotel
Great hotel with very friendly and courteous staff. Beautiful rooms with very comfortable beds and great views. The Italian restaurant was also great.
Room
Bed
Room View
Stayed 1 night in Mar 2024