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Shangri-La Tokyo

5.0 star property
Luxury Tokyo hotel in Chiyoda with 2 restaurants

Photo gallery for Shangri-La Tokyo

Exterior
2 restaurants, breakfast, lunch, dinner served; international cuisine
Presidential Suite
Exterior detail
Presidential Suite

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Hot tub
  • Housekeeping
The current price is AU$1,310
includes taxes & fees
25 Feb - 26 Feb

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Imperial Garden View 1 King

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Imperial Garden View 1 King

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Club, Deluxe Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, minibar

Horizon Club, Deluxe Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Air conditioning
Club Lounge
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, minibar

Premier Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 68 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite, 2 Single Beds

Premium bedding, down duvets, pillow-top beds, minibar

Premier Suite, 2 Single Beds

Highlights

Soundproofed
Individually furnished
Air conditioning
Club Lounge
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 120 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Shangri-La Suite

Shangri-La Suite

Shangri-La Suite

Highlights

Soundproofed
Individually furnished
Air conditioning
Club Lounge
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 150 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Suite, 1 King Bed

Premier Suite, 1 King Bed

Premier Suite, 1 King Bed

Highlights

Soundproofed
Individually furnished
Air conditioning
Club Lounge
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 120 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Club Deluxe Imperial Garden View King

Premium bedding, down duvets, pillow-top beds, minibar

Horizon Club Deluxe Imperial Garden View King

Highlights

Soundproofed
Individually furnished
Air conditioning
Club Lounge
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

Highlights

Soundproofed
Individually furnished
Air conditioning
Club Lounge
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 269 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Horizon Club, Premier Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, minibar

Horizon Club, Premier Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Air conditioning
Club Lounge
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 68 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Club, Deluxe Room, 2 Single Beds

Premium bedding, down duvets, pillow-top beds, minibar

Horizon Club, Deluxe Room, 2 Single Beds

Highlights

Soundproofed
Individually furnished
Air conditioning
Club Lounge
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 50 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Living room

Executive Suite, 1 King Bed

Highlights

Soundproofed
Individually furnished
Air conditioning
Executive Lounge
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 68 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Room, 2 Single Beds

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 50 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Imperial Garden View 2 Twins

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Imperial Garden View 2 Twins

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 50 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Horizon Club Deluxe Imperial Garden View Twin

Premium bedding, down duvets, pillow-top beds, minibar

Horizon Club Deluxe Imperial Garden View Twin

Highlights

Soundproofed
Individually furnished
Air conditioning
Club Lounge
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 50 sq m
  • Sleeps 3
  • 2 Single Beds

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The price is AU$1,059
includes taxes & fees
25 Feb - 26 Feb
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About the area

Map
Marunouchi Trust Tower Main, 1-8-3 Marunouchi, Chiyoda-ku, Tokyo, Tokyo-to, 100-8283

What's nearby

  • Tokyo Imperial Palace - 2 min drive
  • Ueno Park - 4 min drive
  • Tokyo Dome - 4 min drive
  • Tokyo Tower - 4 min drive
  • Tokyo Skytree - 6 min drive

Getting around

  • Tokyo Station - 1 min walk
  • Otemachi Station - 3 min walk
  • Tokyo (NRT-Narita Intl.) - 62 min drive

Restaurants

  • ‪ザ・ロビーラウンジ - ‬1 min walk
  • ‪梅もと - ‬1 min walk
  • ‪Sarabeth's - ‬1 min walk
  • ‪京橋千疋屋大丸東京店 - ‬1 min walk
  • ‪スーリヤ 東京八重洲店 - ‬1 min walk

About this property

Shangri-La Tokyo

Luxury boutique hotel near Tokyo Imperial Palace
Located close to Tokyo Dome and Tokyo Tower, Shangri-La Tokyo provides a coffee shop/cafe, dry cleaning/laundry services and a bar. Indulge in a body scrub, a detox wrap and aromatherapy at CHI, The Spa, the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and international cuisine. Free in-room WiFi is available to all guests, along with a 24-hour health club and a 24-hour business centre.
You'll also enjoy the following perks during your stay:
  • An indoor pool with a lifeguard on site
  • Cooked-to-order breakfast (surcharge), free bike hire and valet parking (surcharge)
  • A round-trip airport shuttle (surcharge), an electric car charging station and express check-out
  • Wedding services, tour/ticket information and meeting rooms
Room features
All 200 individually furnished rooms boast comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as pillow menus and air conditioning.
Other amenities include:
  • Children's dinnerware, children's books and childcare services
  • Recycling and LED light bulbs
  • Bathrooms with designer toiletries and bidets
  • 42-inch flat-screen TVs with premium channels and DVD players
  • Fridges, free infant beds and electric kettles

Languages

Arabic, Chinese (Cantonese), Chinese (Mandarin), English, French, German, Hindi, Italian, Japanese, Korean, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Area shuttle (surcharge)
  • Parking on site (JPY 6,000 per day)
  • Valet parking on site (JPY 8,000 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: JPY 7,843 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Nadaman
  • Piacere
  • The Lobby Lounge

Things to do

  • 24-hour health club
  • Free bicycle rentals
  • Full-service spa
  • Indoor pool
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Baby toys
  • Children's books
  • Children's dinnerware
  • Children's games
  • Children's toys
  • DVD player
  • Free cot
  • In-room babysitting
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • In-room massages
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Day bed
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium digital channels
  • DVD player
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 16

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for JPY 22770.0 per night.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: JPY 5000 per stay
  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: from approximately JPY 7843 per person
  • Airport shuttle fee: JPY 3100 per person (one-way)
  • Self-parking fee: JPY 6000 per day
  • Valet parking fee: JPY 8000 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: JPY 22770.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities

Property is also known as

Hotel Shangri-La Tokyo
Shangri-La Hotel Tokyo
Shangri-La Tokyo
Shangri-La Tokyo Hotel
Tokyo Hotel Shangri-La
Tokyo Shangri-La
Tokyo Shangri-La Hotel
Shangri La Chiyoda
Shangri La Tokyo
Shangri-La Hotel, Tokyo Hotel Chiyoda
Shangri-La Hotel, Tokyo Japan
Shangri La Tokyo
Shangri La Chiyoda
Shangri La Hotel Tokyo
Shangri-La Tokyo Hotel
Shangri-La Tokyo Tokyo
Shangri La Hotel Tokyo
Shangri-La Tokyo Hotel Tokyo

Frequently asked questions

Does Shangri-La Tokyo have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Shangri-La Tokyo?

As of 7 Feb 2025, prices found for a 1-night stay for 2 adults at Shangri-La Tokyo on 25 Feb 2025 start from AU$1,309.50, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Shangri-La Tokyo pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Shangri-La Tokyo?

Self-parking is available for JPY 6000 per day. Valet parking is available for JPY 8000 per day. Limited spots are available.

What time is check-in at Shangri-La Tokyo?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Shangri-La Tokyo?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Shangri-La Tokyo provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of JPY 3100 per person applies.

Where is Shangri-La Tokyo located?

This family-friendly Tokyo hotel is located in the entertainment district, within 3 mi (5 km) of Tokyo Imperial Palace, Ueno Park and Tokyo Dome. Tokyo Tower and Urban Dock LaLaport Toyosu are also within 3 mi (5 km). Tokyo Station is only a 2-minute walk and Otemachi Station is 3 minutes.

Shangri-La Tokyo Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 428 out of 527 reviews
Rating 8 - Good. 71 out of 527 reviews
Rating 6 - Okay. 20 out of 527 reviews
Rating 4 - Poor. 5 out of 527 reviews
Rating 2 - Terrible. 3 out of 527 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jodi, Redmond

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shangri-La Tokyo is conveniently located next to Tokyo Station and was a great place to begin and end our trip to Japan. The views from the rooms were spectacular especially at night. The staff was wonderful and they made sure we had everything we needed during our stay. And the breakfast at the hotel restaurant was delicious especially the strawberry waffles and ricotta pancakes. We appreciated that the staff spoke English as we only spoke a little Japanese. We really enjoyed staying at this hotel.
Stayed 3 nights in Jan 2025

10/10 Excellent

Jodi, Redmond

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the Shangri-La Tokyo was terrific. Charming and faultless assistance from all those that worked there, lovely rooms, delicious food and very convenient to Tokyo station and Imperial Palace Gardens. Would gladly stay there again - was made to feel special. Just how a holiday should feel. Thank tou
Stayed 4 nights in Jan 2025

6/10 Okay

JOEL, NEW YORK

Business traveller, Travelled with group
Liked: Cleanliness, amenities
Good hotel but old facility. No USB-C cable charging outlet. I think the hotel needs to be updated soon.
Stayed 2 nights in Jan 2025

4/10 Poor

Pooja

Stayed 1 night in Jan 2025

6/10 Okay

Edward, Kirkland

Travelled with partner
Liked: Cleanliness
Stayed 3 nights in Dec 2024

10/10 Excellent

Kok-Huang Jack

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was exceptional from check in to check out. The staff were very attentive and friendly. Rooms were spacious and clean. Location can’t be beat.
Stayed 2 nights in Dec 2024

10/10 Excellent

Sripada

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Robert, Holmfirth

Liked: Cleanliness, staff & service, property conditions & facilities
As always the Shangri La does not disappoint
Stayed 1 night in Dec 2024

6/10 Okay

ricardo

Travelled with partner
Liked: Staff & service
Nothing specisl a out this hotel for the price find a better option you are litteraly inside the Tokyo Station Not the place you want to stay
Stayed 1 night in Nov 2024

10/10 Excellent

ruben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great stay
Stayed 2 nights in Nov 2024

10/10 Excellent

TONI

Stayed 1 night in Oct 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10
Fantastic stay at the Shang. Staff were always great with service levels, place was grand and room was neat, clean and spacious. Loved everything about our stay and will be back.
Stayed 2 nights in Oct 2024

8/10 Good

Maria-Isabella, Phoenix

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall this was a wonderful stay- the rooms are well appointed and luxurious and the spa was a highlight. I found the staff here less friendly than the staff at the Ritz Carlton Tokyo which to me sets the bar for hospitality in Tokyo. The location is convenient but not beautiful.
Stayed 4 nights in Oct 2024

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Julia

Stayed 1 night in Aug 2024

10/10 Excellent

Gina

Liked: Staff & service, property conditions & facilities
Love it! The service is excellent and location is excellent! Will for sure come back next time.
Stayed 5 nights in Sep 2024

10/10 Excellent

Yiu

Stayed 6 nights in Aug 2024

10/10 Excellent

Heidi

Stayed 1 night in Jul 2024

10/10 Excellent

Heidi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter (15) and I loved this hotel. The location was incredibly convenient, and the staff was phenomenal. They helped us arrange a lovely harbor cruise and dinner with another family we met with teens at the very last minute. The hotel starts on the 28th floor of the building, so the views of the city from the guest rooms and the breakfast/cocktail lounge are sensational. The neighborhood is also wonderful for morning walks/running. We will definitely stay there again the next time we are in Tokyo.
Stayed 1 night in Jul 2024

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was excellent. Great view of the city. Service was top notch. Centrally located near Tokyo station. Plenty of food options.
Stayed 4 nights in Jul 2024

10/10 Excellent

Theodis Nathaniel

Stayed 6 nights in Jul 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shangri-La never disappoints with their service
Staff was very friendly and professional with my requests. From laundry to concierge to bell services, they were attentive and quick to service. The staff at the restaurant was also very attentive and great at remembering what I liked to drink for breakfast.
Stayed 1 night in Jul 2024

10/10 Excellent

Joby

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved that they accommodated last minute spa services for us. We loved our room and the view of the city. Rooms are a bit outdated but the service was great. Room service was wonderful, breakfast buffet was very nice.
Stayed 1 night in Jul 2024

10/10 Excellent

Toshiki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

General hotel information

Reasons to Book
Spacious Rooms
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
5.0