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El Santuario Resort & Spa

4.0 star property
Escape to serenity by the lake and let your worries melt away with a rejuvenating spa treatment.

Photo gallery for El Santuario Resort & Spa

Reception hall
2 outdoor pools, pool umbrellas, pool loungers
2 outdoor pools, pool umbrellas, pool loungers
2 outdoor pools, pool umbrellas, pool loungers
Terrace/patio

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Spa
  • Pool
  • Room service
  • 24/7 front desk
The current price is AU$343
includes taxes & fees
16 Mar - 17 Mar

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Junior Room, Mountain View

Junior Room, Mountain View

Junior Room, Mountain View

Highlights

Private plunge pool
Smart TV
Hypo-allergenic bedding
Premium bedding
Hairdryer
Private bathroom
Free bottled water
Desk
  • 40 sq m
  • Lake view
  • Sleeps 2
  • 1 Queen Bed and 1 Large Single Sofa Bed

View all photos for Two Bedroom Family Villa

Two Bedroom Family Villa

Two Bedroom Family Villa

Highlights

Individually furnished
Private plunge pool
Kitchen
Smart TV
Hypo-allergenic bedding
2 bedrooms
Premium bedding
2 bathrooms
  • 148.8 sq m
  • Lake view
  • Sleeps 4
  • 2 King Beds

View all photos for Master Suite Doble

Master Suite Doble

Master Suite Doble

Highlights

Private plunge pool
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Day bed
Hairdryer
  • 46.3 sq m
  • Lake view
  • Sleeps 2
  • 2 Double Beds

View all photos for Junior Suite, Mountain View

Junior Suite, Mountain View

Junior Suite, Mountain View

Highlights

Private plunge pool
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Day bed
Hairdryer
  • 40 sq m
  • Partial lake view
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Garden Suite

Premium bedding, in-room safe, iron/ironing board, bed sheets

Garden Suite

Highlights

Private plunge pool
Smart TV
Hypo-allergenic bedding
Day bed
Premium bedding
Separate bedroom
Hairdryer
Private bathroom
  • 45 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Studio Suite

Basic Studio Suite

Basic Studio Suite

Highlights

Smart TV
Hypo-allergenic bedding
Premium bedding
Hairdryer
Private bathroom
Free bottled water
Desk
Iron/ironing board
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite King

Master Suite King

Master Suite King

Highlights

Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Day bed
Premium bedding
Hairdryer
Private bathroom
Free bottled water
  • Lake view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Two Bedroom Family Suite

Premium bedding, in-room safe, iron/ironing board, bed sheets

Two Bedroom Family Suite

Highlights

Individually furnished
Smart TV
Hypo-allergenic bedding
2 bedrooms
Premium bedding
2 bathrooms
Private bathroom
Hairdryer
  • 135.5 sq m
  • Lake view
  • Sleeps 4
  • 2 King Beds

View all photos for City Studio Suite

City Studio Suite

City Studio Suite

Highlights

Air conditioning
Smart TV
Hypo-allergenic bedding
Premium bedding
Hairdryer
Private bathroom
Free bottled water
Desk
  • 26.4 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Lago

Suite Lago

Suite Lago

Highlights

Air conditioning
Smart TV
Hypo-allergenic bedding
Premium bedding
Hairdryer
Private bathroom
Free bottled water
Desk
  • 23.1 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

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About the area

Map
Carretera a Colorines Km. 4.5, Valle de Bravo, MEX, 51200

What's nearby

  • Valle de Bravo Dam - 1 min walk
  • Casa De Oración Carmel Maranatha OCD - 5 min drive
  • Saint Francis of Assisi Church - 11 min drive
  • Central Square - 11 min drive
  • Velo de Novia Waterfalls - 29 min drive

Getting around

  • Benito Juarez International Airport (MEX) - 136 min drive

Restaurants

  • ‪Restaurante los Veleros - ‬10 min drive
  • ‪Tacos el Tripa - ‬9 min drive
  • ‪Pizzas Doña Fide - ‬9 min drive
  • ‪Birria el Amigo Erasmo - ‬5 min drive
  • ‪Salon los Girasoles - ‬9 min drive

About this property

El Santuario Resort & Spa

Upscale hotel by the lake
A terrace, a garden and dry cleaning/laundry services are just a few of the amenities provided at El Santuario Resort & Spa. Indulge in reflexology, a sports massage and a facial at Spa El Santuario, the on-site spa. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner and international cuisine. Free WiFi in public areas is available to all guests, along with a bar and a conference centre.
You'll also enjoy the following perks during your stay:
  • 2 outdoor pools with sunloungers and pool umbrellas
  • Free self-parking and valet parking
  • Buffet breakfast (surcharge), tennis courts and a 24-hour front desk
  • 7 meeting rooms, tennis lessons on-site and a reception hall
  • Guest reviews speak highly of the helpful staff
Room features
All 135 rooms boast comforts such as premium bedding and laptop-compatible safes, in addition to perks such as free bottled water.
Other amenities include:
  • Hairdryers and shampoo
  • 50-inch Smart TVs with cable channels
  • Wardrobes/cupboards, daily housekeeping and phones

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11 AM for a fee: MXN 300 per person
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Naha
  • Xian

Things to do

  • 2 outdoor pools
  • Full-service spa
  • Kayaking
  • Tennis
  • Tennis lessons

Family friendly

  • 2 outdoor pools
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7 meeting rooms
  • Conference centre (377 square foot of space)

Outdoors

  • Garden
  • In the mountains
  • On a lake
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Facials
  • Hot stone massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No lift

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 200.0 per stay.

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately MXN 300.00 per person
  • Rollaway bed fee: MXN 200.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

El Santuario Resort Residences Valle de Bravo
El Santuario Resort Residences
El Santuario Residences Valle de Bravo
El Santuario Residences
El Santuario Resort Valle de Bravo
El Santuario Resort
El Santuario Valle de Bravo
El Santuario
El Santuario Resort Spa
El Santuario & Spa Valle Bravo
El Santuario Resort & Spa Hotel
El Santuario Resort & Spa Valle de Bravo
El Santuario Resort & Spa Hotel Valle de Bravo

Frequently asked questions

Does El Santuario Resort & Spa have a pool?

Yes, this property has 2 outdoor pools.

How much does it cost to stay at El Santuario Resort & Spa?

As of 20 Feb 2025, prices found for a 1-night stay for 2 adults at El Santuario Resort & Spa on 16 Mar 2025 start from AU$342.58, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is El Santuario Resort & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at El Santuario Resort & Spa?

Self-parking and valet parking are free at this property.

What time is check-in at El Santuario Resort & Spa?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at El Santuario Resort & Spa?

Checkout is at 11:30 AM.

Where is El Santuario Resort & Spa located?

Situated on a lake, this spa hotel is within 1 mile (2 km) of Valle de Bravo Dam and Hridaya Club Garden. Ixtapantongo National Training Center and Normal School of Valle de Bravo are also within 3 miles (5 km).

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El Santuario Resort & Spa Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 326 out of 698 reviews
Rating 8 - Good. 166 out of 698 reviews
Rating 6 - Okay. 97 out of 698 reviews
Rating 4 - Poor. 63 out of 698 reviews
Rating 2 - Terrible. 46 out of 698 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

LUIS ENRIQUE

Excelente
Stayed 4 nights in Dec 2024

8/10 Good

miguel

Expensive
Stayed 1 night in Feb 2025

10/10 Excellent

Nathan

Amazing resort
Amazing beautiful resort. If coming to Valle del Bravo highly recommend stay here
Stayed 2 nights in Dec 2023

10/10 Excellent

David

Staff were very kind and the place has a greate view
Stayed 1 night in Apr 2024

10/10 Excellent

PEDRO

Great piece in Valle, excellent general manager, always willing to help
Stayed 2 nights in Jun 2024

10/10 Excellent

Lauro

The place is awesome, sometimes the personal is rude about the tips. But in general, everything was amazing, beautiful views and incredible peaceful for rest.
Stayed 2 nights in Aug 2023

8/10 Good

Francisca

a
Stayed 3 nights in Jun 2024

10/10 Excellent

Eduardo

Beautiful!
Beautiful place, excellent service, great staff. Walls are a bit thin. We could hear very thing from the room next door. And I mean EVERYTHING!! 😬 But definitely will come back some day!!
Stayed 2 nights in Aug 2023

4/10 Poor

Yuridia

Disliked: Amenities, property conditions & facilities
Pools were old and dirty. Very noisy hotel and they don't have Air Conditioning. inconvenient location. Room service food was horrible. Do not recommend it at all. Staff did what they could but to no avail. Great massage! Not worth the price.
Stayed 4 nights in Jul 2024

10/10 Excellent

Diego

C
Stayed 1 night in Mar 2024

10/10 Excellent

Linda

N/A
Stayed 2 nights in Nov 2023

8/10 Good

Luis

El cuarto principal es excelente pero el segundo cuarto no tiene ventilación, la regadera y el baño fueron instalados después de la construcción por lo que son extremadamente pequeños e incómodos y al haber ventilación el mal olor se acumula en el cuarto. La privacidad entre los dos cuartos es muy mala
Stayed 2 nights in Feb 2025

10/10 Excellent

Felipe

Tranquilidad
Stayed 1 night in Feb 2025

8/10 Good

Hugo

Es la 4a vez que visito el hotel, me gusta mucho su ubicación, servicio, instalaciones, solo que ahora tuve 2 malas experiencias: - Encharcamiento en la terraza de la habitación debido a que en la habitación contigua había u jacuzzi y seguramente o el llenado lo hacían desbordándose o algo que afectaba a nuestra habitación - otro tema importante es q la habitación estaba en frente al acceso de la cocina y en la madrugada era ruidoso por los trabajos que había.
Stayed 1 night in Feb 2025

8/10 Good

Ricardo

Liked: Amenities
El servicio en el restaurante bastante malo, muy amables todos pero esperar 20 min por un vaso de agua cuando no está ni la mitad del restaurante ocupado me parece terrible. Lamentablemente esto pasó durante toda la estancia, mal servicio. La vista espectacular, servicio de masaje excelente, habitación cómoda.
Stayed 1 night in Feb 2025

10/10 Excellent

Eduardo

El hotel está súper bien, únicamente el sello acústico de las puertas permite el paso de todo el ruido de los pasillos
Stayed 2 nights in Jan 2025

8/10 Good

zaira rocha de

Stayed 2 nights in Jan 2025

6/10 Okay

Ramses

No me gustó ya que la habitación que reservé no tenía clima Frigobar Cafetetera En las instalaciones no hay Elevador y es complicado el acceso por la subida y muchas escaleras, Por otro lado el restaurante es bueno Buena comida Shows Y buena vista Pero en cuánto Calidad precio Es Caro para lo que realmente te ofrecen.
Stayed 2 nights in Jan 2025

10/10 Excellent

David

Todo me gusta mucho Falta un jacuzzy que se pueda usar tarde
Stayed 1 night in Jan 2025

10/10 Excellent

Adriana

Muy linda
Stayed 5 nights in Dec 2024

10/10 Excellent

Tekra

La propiedad es muy linda y el personal muy amable pero el servicio sumamente tardado
Stayed 3 nights in Dec 2024

10/10 Excellent

Juan Luis

Todo muy bien
Stayed 1 night in Dec 2024

10/10 Excellent

Fredy

Genial
Stayed 1 night in Dec 2024

10/10 Excellent

Margarita

Es un hotel muy lindo
Stayed 1 night in Sep 2024

10/10 Excellent

DANIEL

Debería haber un ascensor para gente adulta
Stayed 1 night in Dec 2024