Smile Hotel Tomakomai

3.0 star property
Hotel in Tomakomai with 24-hour front desk and restaurant

Photo gallery for Smile Hotel Tomakomai

Lobby sitting area
Lobby
Lobby
Desk, free WiFi, bed sheets
Massage

Reviews

7.2 out of 10
Good

Popular amenities

  • Breakfast available
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Housekeeping
  • Free WiFi

Room options

Available filters for rooms
Showing 2 of 2 rooms

Single Room, 12㎡, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Private bathroom
Bidet
Electric kettle
Digital channels
Daily housekeeping
  • 12 sq m
  • Sleeps 2
  • 1 Large Single Bed

Single Room, 12㎡, Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Private bathroom
Bidet
Electric kettle
Digital channels
Daily housekeeping
  • 12 sq m
  • Sleeps 2
  • 1 Large Single Bed

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About the area

Map
1-1-2, Nishiki Cho, Tomakomai, Hokkaido, 053-0023

What's nearby

  • Sea Station Plat Seaport Market - 18 min walk
  • Sunflower Ferry - 5 min drive
  • Tarumaezan Shrine - 5 min drive
  • Utonai-ko Sanctuary - 11 min drive
  • Tomakomai Golf Resort 72 - 12 min drive

Getting around

  • Tomakomai Station - 12 min walk
  • Numanohata Station - 18 min drive
  • New Chitose Airport (CTS) - 34 min drive

Restaurants

  • ‪魚活鮮とあぶり焼海へ 苫小牧店 - ‬2 min walk
  • ‪ゴーゴー食堂 - ‬2 min walk
  • ‪うさぎ家 - ‬1 min walk
  • ‪立呑キング - ‬2 min walk
  • ‪グランド居酒屋富士錦町店 - ‬1 min walk

About this property

Smile Hotel Tomakomai

Property highlights
Smile Hotel Tomakomai provides amenities, such as dry cleaning/laundry services and a restaurant. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Japanese breakfast (surcharge), a 24-hour front desk and meeting rooms
  • A banquet hall and a vending machine
Room features
All 97 rooms feature comforts such as air conditioning, in addition to amenities such as free WiFi.
More conveniences in all rooms include:
  • Bathrooms with showers and bidets
  • Flat-screen TVs with digital channels
  • Fridges, electric kettles and daily housekeeping

Languages

Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily Japanese breakfast available 6:30 AM to 9:00 AM for a fee: JPY 660 for adults and JPY 660 for children
  • A restaurant

Restaurants on site

  • Carioca

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests traveling with a service animal must contact the property prior to arrival.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for Japanese breakfast: from approximately JPY 660 for adults and from JPY 660 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Smile Hotel Tomakomai
Smile Tomakomai
Smile Hotel Tomakomai Hotel
Smile Hotel Tomakomai Tomakomai
Smile Hotel Tomakomai Hotel Tomakomai

Frequently asked questions

Is Smile Hotel Tomakomai pet-friendly?

No, pets are not allowed at this property.

How much is parking at Smile Hotel Tomakomai?

Smile Hotel Tomakomai doesn't offer parking.

What time is check-in at Smile Hotel Tomakomai?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Smile Hotel Tomakomai?

Checkout is at 10 AM.

Where is Smile Hotel Tomakomai located?

Situated in Tomakomai, this hotel is in the same region as Sapporo Dome. Tomakomai Station is 12 minutes by foot.

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Smile Hotel Tomakomai Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 21 out of 106 reviews
Rating 8 - Good. 35 out of 106 reviews
Rating 6 - Okay. 35 out of 106 reviews
Rating 4 - Poor. 10 out of 106 reviews
Rating 2 - Terrible. 5 out of 106 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

6.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Jin

経年劣化してるので、しょうがないと思います。洗面台の見た目が気になりました。
Stayed 1 night in Feb 2025

6/10 Okay

Yoshinori

Stayed 1 night in Feb 2025

8/10 Good

TAIYOU

綺麗でした
Stayed 1 night in Jan 2025

10/10 Excellent

YOSHIMI

2泊しましたが、駅近だし、CVSも近いので問題なしでした札幌と函館に来たので大変良かったです、次回は暖かくなってから又おせわになりたいです、10月に来たときも居酒屋にいってカなり良かったんで、次回もよろしくお願いいたします。
Stayed 1 night in Nov 2024

4/10 Poor

YOSHIHIRO

Stayed 1 night in Oct 2024

8/10 Good

マサシ

Stayed 1 night in Nov 2024

4/10 Poor

しんご

Liked: Amenities, property conditions & facilities
禁煙室であるのにタバコ臭かったです
Stayed 1 night in Nov 2024

8/10 Good

YOSHIMI

全てにおいて良かったです。
Stayed 1 night in Nov 2024

10/10 Excellent

Hideki

Stayed 1 night in Oct 2024

10/10 Excellent

YASUAKI

Stayed 1 night in Oct 2024

6/10 Okay

ちづこ

Stayed 1 night in Oct 2024

8/10 Good

ケンタ

Stayed 1 night in Sep 2024

10/10 Excellent

TOMOKO

Stayed 1 night in Sep 2024

8/10 Good

ミワ

良かったです(((o(*゚▽゚*)o)))ありがとうございます!(´▽`)
Stayed 1 night in Sep 2024

8/10 Good

??

Stayed 1 night in Aug 2024

10/10 Excellent

TAKAYUKI

Stayed 1 night in Aug 2024

6/10 Okay

やまもとなおき

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

ムネタカ

Liked: Cleanliness
駐車場が狭くて大変でした。洗面台のホーローがかなり傷があり汚らしかった。シャワーとガランの切り替えが悪くシャワーが使いづらい。後は傘も貸してくれたし概ね良好でした。
Stayed 2 nights in Aug 2024

8/10 Good

shozo

Stayed 1 night in Aug 2024

10/10 Excellent

たかこ

台風の影響で急遽泊まったホテルでしたが、使いやすいホテルでした。 夜のうちに支払いを済ませたい、という話も直ぐに対応頂きました。ありがとうございます。
Stayed 2 nights in Aug 2024

8/10 Good

nami

Stayed 1 night in Aug 2024

10/10 Excellent

???

思ったより全然綺麗で良かった

8/10 Good

KATSUMI

Stayed 3 nights in Dec 2023

8/10 Good

Kaori

苫小牧市民会館に近くメインの通り沿いにあり、繁華街にも近く立地が良かったです。 スタッフの方は親切でした。 お部屋の清潔感もありましたが、少し洗面台に劣化が見られたのが残念でしたが、快適に過ごせました。
Stayed 1 night in Dec 2023

6/10 Okay

Susumu

Disliked: Amenities, property conditions & facilities
部屋の照明が一つ切れていました。 壁や洗面所の傷など見た目がきれいではない。 同じくらいの料金設定で先日宿泊したサービスが豊富なホテルもあるので、どうしてもそこと比べてしまいます。
Stayed 1 night in Dec 2023