1 night chat, fir mum and daughter, twin room on a very ground floor, steps for a 82 year old were unsafe.
Hotels.com state the room came with room room items, we didn’t even have toilet paper !!! No soap, no cups in bathroom to wash our mouths out, I rang reception to ask for such items, no response. I went
to reception and there was no one there... this was 3 times and as we were the furthest room away, I gave up !!
The hotel looks old.
The room was very dirty. Storage under bed, could not be used due to dust and dirt!
Note: back bedrooms are on a train line that keeps we awake.
Breakfast service was good, lovely guy who explained everything and was so polite - breakfast also good.
It did what we needed, would o go back - afraid not whenyoi can’t even get toilet paper !!