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Hotel del Paine

3.0 star property
Hotel in Torres del Paine with free breakfast and indoor pool
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel del Paine

Indoor spa tub
Lobby sitting area
Indoor spa tub
Mountain view
View from property

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
  • Bar
  • Breakfast included
  • Laundry
  • Free WiFi
  • Parking included
The price is AU$734
includes taxes & fees
23 Dec - 24 Dec

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Triple Room

Triple Room

Triple Room

Highlights

Free cots/infant beds
Tempur-Pedic bed
Blackout curtains
Premium bedding
Separate bath and shower
Rainfall showerhead
Hairdryer
Private bathroom
  • 20 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Double or Twin Room

Double or Twin Room

Double or Twin Room

Highlights

Free cots/infant beds
Tempur-Pedic bed
Blackout curtains
Premium bedding
Separate bath and shower
Rainfall showerhead
Hairdryer
Private bathroom
  • 16 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Double Room Standard

Premium bedding, Tempur-Pedic beds, desk, blackout curtains

Double Room Standard

  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Triple Room Standard

Premium bedding, Tempur-Pedic beds, desk, blackout curtains

Triple Room Standard

  • Sleeps 4
  • 3 Single Beds OR 1 Single Bed and 1 Double Bed
Indoor pool, open 8:00 AM to 10:00 PM, pool loungers

Rio Serrano Hotel + Spa

Pool
Breakfast included
Spa
Parking included
8.8 out of 10, Excellent, (389)
The price is AU$913
includes taxes & fees
4 Jan - 5 Jan 2025
Rio Serrano Hotel + Spa
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About the area

Map
Lote N°17, Sector Río Serrano, Comuna Torres del Paine, Torres del Paine

What's nearby

  • Torres del Paine National Park - 7 min drive
  • Cuernos del Paine Lookout - 14 min drive
  • Lago Pehoe - 30 min drive
  • Salto Chico Falls - 31 min drive
  • Glacier Grey - 46 min drive

Restaurants

  • ‪Los Colonnos Del Sur - ‬1 min walk
  • ‪Don Pascual 1940 - ‬13 min walk
  • ‪Hotel Río Serrano - ‬11 min walk

About this property

Hotel del Paine

Hotel near Torres del Paine National Park
At Hotel del Paine, you can look forward to a free breakfast buffet, an airport shuttle and a garden. Stay connected with free WiFi in public areas, and guests can find other amenities, such as laundry facilities and a bar.
You'll also find perks such as:
  • An indoor pool
  • Free self-parking
  • Bike hire, a round-trip airport shuttle (surcharge) and smoke-free property
  • A TV in reception, multilingual staff and laundry services
Room features
All guest rooms at Hotel del Paine have comforts, such as premium bedding.
Other conveniences in all rooms include:
  • Tempur-Pedic beds and free cots/infant beds
  • Bathrooms with rainfall showers and separate baths/showers
  • Limited housekeeping and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 3 PM to 6:30 PM at scheduled times and on request
  • Area shuttle (surcharge) up to 75 kilometres
  • Bus station shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour pool access
  • Bicycle rentals
  • Books
  • Games
  • Hiking/biking trails
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (once per stay)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels provided

More

  • Desk

Policies

Check-in

Check-in start time: 3:30 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - midnight
Front desk staffed during limited hours

Renovations and closures

The property is closed between 3 August and 5 September.

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 40 per night.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 130 per person (one-way)
  • Airport shuttle fee per child: USD 90.00 (one-way), (from 3 to 10 years old)
  • Rollaway bed fee: USD 40 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash

We should mention

This property does not have any lifts
24-hour pool access
No pets and no service animals are allowed at this property
A car is recommended for transport to and from this property

Property is also known as

Cabañas Paine
Cabañas Paine Hotel
Cabañas Paine Hotel Torres Del Paine
Cabañas Paine Torres Del Paine
Hotel Paine Torres Del Paine
Hotel Paine
Hotel Hotel del Paine Torres Del Paine
Torres Del Paine Hotel del Paine Hotel
Hotel Hotel del Paine
Hotel del Paine Torres Del Paine
Cabañas del Paine
Paine Torres Del Paine
Paine
Hotel del Paine Hotel
Hotel del Paine Torres Del Paine
Hotel del Paine Hotel Torres Del Paine

Frequently asked questions

Does Hotel del Paine have a pool?

Yes, this property has an indoor pool. Pool access is available 24 hours a day.

How much does it cost to stay at Hotel del Paine?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Hotel del Paine on 23 Dec 2024 start from AU$734.31, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel del Paine pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel del Paine?

Self-parking is free at this property.

What time is check-in at Hotel del Paine?

Check-in start time: 3:30 PM; check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel del Paine?

Checkout is at 10:00 AM.

Does Hotel del Paine provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 3 PM-6:30 PM on request. A fee of USD 130 per person applies.

Where is Hotel del Paine located?

Situated near a boardwalk, this hotel is steps from Serrano River and 2.3 mi (3.7 km) from Torres del Paine National Park. Cuernos del Paine Lookout and Lago Pehoe are also within 12 miles (20 km).

Reviews

8.2

Very good

Rating 10 - Excellent. 54 out of 118 reviews" "
Rating 8 - Good. 34 out of 118 reviews" "
Rating 6 - Okay. 18 out of 118 reviews" "
Rating 4 - Poor. 7 out of 118 reviews" "
Rating 2 - Terrible. 5 out of 118 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Navin, Berwyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location close to the park entrance. We really enjoyed the views in the mornings and evenings, sitting by he river overlooking the Patagonia mountains. The staff is very friendly and helpful.
Stayed 2 nights in Nov 2024

10/10 Excellent

Devalekha, Carrollton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was truly a gem of a hotel with incredible views surpassed only by their staff and service. Where do I start? The location and views from the hotel property and our room were magnificent of the mountains and the river. The staff were exemplary and this was the perfect location to celebrate our anniversary. Paula who checked us in and made us comfortable ; Miguel, Christian, Raissa and Francesca in the bar and dining area; Cesar and the superwoman Yvonne who made sure our excursions were booked at the last minute and went above and beyond to check that we had a great time; Rafaela who is an exemplary chef and made the dinner buffet outstanding with varieties of every type of food and the food a work of art . The dessert chef was a master at his game and every dessert was mouthwatering ( we ate too much at meals here ) I highly recommend this for a stay just outside the park entrance because it feels like home in it's comfort with the best meals and the most amazing staff . Yvonne and Cesar made sure to guide us to ensure that we enjoyed this slice of heaven in Patagonia to the fullest. There was Wifi only in the main building which made it hard to plan from the room but allowed us to soak in the atmosphere and enjoy the grandeur of the park
Stayed 1 night in Nov 2024

10/10 Excellent

Bohdonna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay! Highly recommend! Staff was excellent and extremely helpful during our stay

10/10 Excellent

Anne

Travelled with partner
Liked: Amenities
Property was rustic but very nice. Love the communal dinner buffet. The food for dinner was excellent. The staff provided excellent service. Beautiful view of Torres del Paine. Love everything about this place.
Stayed 4 nights in Jan 2024

8/10 Good

Nobuyasu

Liked: Cleanliness, staff & service, amenities
Great place with amazing scenery and meals but there's no wifi in individual rooms and the wifi connection in the common area of the accommodation building is very weak
Stayed 3 nights in Dec 2023

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, clean beds. Wifi was just OK.
Stayed 1 night in Dec 2023

10/10 Excellent

Anand

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Views from the garden, right by the river side, excellent food and beverages options with scrumptious breakfast and delicious buffet/ a la carte dinner. Although pricey, but worth it.

10/10 Excellent

Jeffrey

Stayed 3 nights in Apr 2023

8/10 Good

Sherry

Liked: Cleanliness, staff & service

10/10 Excellent

Weihong

Stayed 1 night in Dec 2022

8/10 Good

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful cabins and kind staff, but not the ideal place for solo travel or without renting a car. The place is far from the airport, like one hour and 20 minutes in car. No tour online will pick you up from there. All pick ups are from puerto natales, and that area has nothing close to public transportation, so your last resource is either to pay for the tours offered by the hotel or pay 300 USD in transportation per day. Not cheap at all. I paid more than 800 USD for 3 different tours, honestly the most expensive tours I have ever paid, and I travel a lot. No wifi in the cabins, only in front desk area. If you are vegan or vegetarian and didn't notify the hotel in advanced, be prepared to eat rice, soup or quinoa only
Stayed 4 nights in Oct 2022

10/10 Excellent

BRANDIE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was in a great location with easy access to one of Torre del Paine entrances. The staff went above and beyond to make sure we had what we needed. I would definitely stay here again.
Stayed 2 nights in Sep 2022

10/10 Excellent

Courtney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location! Staff was above & beyond helpful, friendly and kind. Room was very clean and the food was terrific! Thank you Jonathan & Paula, (staff) who helped us navigate through this part of our trip! We’re definitely learning Spanish when we get home!
Stayed 5 nights in Jan 2022

10/10 Excellent

Zamy, United States

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
Great location with water and Mountain View. Excellent staff, especially Pedro in the bar. Very helpful. Loved the wood fired jacuzzi. Buffet dinner was surprisingly high quality. Really enjoyed it.
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice restaurant area and bar/lounge. Our wing had a good living/lounge area also. We enjoyed the outdoor picnic tables and sitting area by the Rio Serrano
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Right in the park with perfect views of the mountains. Great food and service.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Patagonia trip
Pleasant hotel. Room was a little hot.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2020

10/10 Excellent

Laura, United States

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every staff I met was amazing. The view from our room and the restaurant was awesome. Dinner buffet was the best food I had in Chile. The hotel also provides various tours and shuttles around the park, at a cost of course. Hot water and Internet were a bit unstable but what can you ask in Paine.
Stayed 4 nights in Dec 2019

8/10 Good

Yash

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, lukewarm food
Hotel is nice and located conveniently to the park entrance. However, if you are driving on your own, the road from outside Puerto Natales to the hotel and park is largely a gravel road that is in bad condition. It is recommended you have a truck or suv. We drove in a car, but I wish I had an suv or truck. Some portions of the road are paved, but there are huge potholes everywhere that you have to navigate. As for the hotel, the room is great and there is a nice view of the Paine mountain range, but the food (breakfast and dinner) was consistently lukewarm. The $40 pp for dinner is also more expensive than a nice dinner at the Rio Serrano hotel across the street, which is much better.
Stayed 4 nights in Dec 2019

4/10 Poor

Raj, New Jersey, USA

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Absolutely stunning views even though location is a bit tough to get to (but that’s what you get for staying so close to the park). Rooms are basic, adequate facility that would be a 2.5 star hotel (price we paid was that of a 4.5 star hotel!). For the most part, staff’s attitude was indifferent to hostile and petty (the word “hospitality” has not made way this far south, it seems). Reception staff was indifferent, restaurant staff, except one waiter, seemed surly. Two people at the Excursion Desk were very helpful and went out of their way to be helpful. If you need to stay close to the park, I guess this is an okay but pricey place- don't expect staff to be as friendly as the rest of the Chilean population.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Location, location, location. Breakfast was very good.
Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location just outside the Torres Del Paine park with nice views of the Serrano river and Cuerno towers. Wifi is very poor though (only in the dining area and very very slow). And no cell signal. Dining options are limited too as there is only one buffet at the hotel ($40 per person).
Stayed 2 nights in Nov 2019

6/10 Okay

Julien

Stayed 1 night in Nov 2019