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Hôtel Le Pastel

2.0 star property
Boardwalk/promenade hotel with 24-hour business centre and 24-hour front desk

Photo gallery for Hôtel Le Pastel

Meeting facility
Daily buffet breakfast (EUR 10.00 per person)
Economy Twin Room | View from room
Lobby
Front of property

Reviews

6.6 out of 10

Popular amenities

  • Parking available
  • Room service
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Breakfast available
The current price is AU$119
includes taxes & fees
18 July - 19 July

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Economy Single Room

Economy Single Room

Economy Single Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Ceiling fan
Hairdryer
Bidet
Private bathroom
  • 7 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Ceiling fan
Hairdryer
Bidet
Private bathroom
  • 7 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

View all photos for Economy Twin Room

Economy Twin Room

Economy Twin Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Separate bedroom
Ceiling fan
Hairdryer
Bidet
  • 15 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Separate bedroom
Ceiling fan
Hairdryer
Bidet
  • 15 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Economy Double Room

Economy Double Room | Room amenity

Economy Double Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Ceiling fan
Hairdryer
Bidet
Private bathroom
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Comfort Twin Room

Comfort Twin Room

Comfort Twin Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Separate bedroom
Ceiling fan
Hairdryer
Bidet
  • 23 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Double Room

Premium bedding, desk, soundproofing, iron/ironing board

Standard Double Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Ceiling fan
Hairdryer
Bidet
Private bathroom
  • 15 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

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About the area

Map
1 Rue de l'Orient, Toulouse, 31000

What's nearby

  • Place Wilson - 8 min walk - 0.7 km
  • Basilica of Saint-Sernin - 9 min walk - 0.8 km
  • Place du Capitole - 9 min walk - 0.8 km
  • Capitole de Toulouse - 9 min walk - 0.8 km
  • Zenith de Toulouse - 9 min drive - 5.8 km

Getting around

  • Toulouse Matabiau Station - 5 min walk
  • Jeanne d'Arc Metro Station - 5 min walk
  • Blagnac Airport (TLS) - 13 min drive

Restaurants

  • ‪Le Sukhothai - ‬3 min walk
  • ‪Les Frères Chapelier - ‬2 min walk
  • ‪Kebab et Compagny - ‬1 min walk
  • ‪Opium Club - ‬4 min walk
  • ‪Regis Burger - ‬3 min walk

About this property

Hôtel Le Pastel

Hotel near Place du Capitole
Hôtel Le Pastel provides amenities, such as a coffee shop/cafe and a 24-hour business centre. Guests can connect to free in-room WiFi.
You'll also find perks such as:
  • Buffet breakfast (surcharge), self-parking (surcharge) and a reception hall
  • A 24-hour front desk, a porter/bellboy and luggage storage
  • Smoke-free property, free newspapers and 1 meeting room
Room features
All guest rooms at Hôtel Le Pastel offer perks, such as 24-hour room service and premium bedding, in addition to amenities, such as free WiFi and air conditioning.
Other conveniences in all rooms include:
  • Bathrooms with showers and bidets
  • Flat-screen TVs with cable channels
  • Cots/infant beds, ceiling fans and daily housekeeping

Languages

Arabic, English, French, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured parking on site (EUR 20 per night)

Food and drink

  • Daily buffet breakfast available 6 AM to 10:30 AM for a fee: EUR 10 per person
  • A coffee shop/cafe

Family friendly

  • Cot (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Shared microwave

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 215 square feet of conference space
  • 24-hour business centre
  • Meeting room

Outdoors

  • On the boardwalk/promenade

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 steps to reach entrance
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • No lift
  • Raised toilet seat

More

  • 1 building
  • 4 floors
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Cot (surcharge)
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are available for EUR 20.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.44 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 10.00 per person
  • Secured self-parking fee: EUR 20 per night
  • Crib (infant bed) fee: EUR 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector and a security system
Property Registration Number 750 387 276

We should mention

This property does not have any lifts
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hôtel Pastel Toulouse
Pastel Toulouse
Hôtel Le Pastel Hotel
Hôtel Le Pastel Toulouse
Hôtel Le Pastel Hotel Toulouse

Frequently asked questions

Is Hôtel Le Pastel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hôtel Le Pastel?

As of 22 June 2025, prices found for a 1-night stay for 2 adults at Hôtel Le Pastel on 18 July 2025 start from AU$113.62, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hôtel Le Pastel?

Self-parking is available for EUR 20 per night.

What time is check-in at Hôtel Le Pastel?

Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hôtel Le Pastel?

Checkout is at noon.

Where is Hôtel Le Pastel located?

Located in Toulouse City-Centre, this hotel is within a 10-minute walk of Canal du Midi and Place du Capitole. Rue d'Alsace-Lorraine and Garonne are also within 5 minutes. Jeanne d'Arc Metro Station is 5 minutes by foot and Jean-Jaurès Metro Station is 7 minutes.

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Hôtel Le Pastel Reviews

Reviews

6.6
Rating 10 - Excellent. 100 out of 510 reviews
Rating 8 - Good. 131 out of 510 reviews
Rating 6 - Okay. 130 out of 510 reviews
Rating 4 - Poor. 72 out of 510 reviews
Rating 2 - Terrible. 77 out of 510 reviews

6.8/10

Cleanliness

6.8/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Steven

Liked: Cleanliness, amenities, property conditions & facilities
Excellent experience here at the hotel. Only a five minute walk from the train station and very nice atmosphere in the local area. Rooms are small but well kept and the bed was comfortable. Staff was very friendly as well
Stayed 1 night in May 2025

2/10 Terrible

Kiri

Disliked: Cleanliness, property conditions & facilities
The rooms are VERY tiny and the whole place is a bit grubby and shabby (there were also strange little fruit flies in my bathroom, which I wasn’t thrilled about), but the location was amazing and it was actually totally fine for two nights as a single traveller for whom location was more important than a fancy room.
Stayed 2 nights in Aug 2024

10/10 Excellent

Karim

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 3 nights in Jul 2023

2/10 Terrible

Fernando

Disliked: Cleanliness, amenities, property conditions & facilities
Oh my this place is horrible-please don’t stay here. Room smelled cigarettes and my clothes when I checked out smelled like cigarettes. I had to open the window to vent it out since the AC was not working. booking says including AC but apparently they don’t want to turn it on. Pillows are super thin and uncomfortable and I had so many mosquito bites I hope I don’t get sick. The owner should be ashamed it’s not it as if the cost is cheap, I paid good amount of money but the hotel is so run down. The sink clogged, it took a while to drain it, annoying. And the bathroom is just so small. Staff were fine, it’s the owner who should evaluate the condition and service of his hotel. Terrible stay. Can I give zero star. Que Horror.
Stayed 2 nights in Apr 2025

6/10 Okay

Jana

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t get clean towels the whole time. Didn’t see anyone there
Stayed 7 nights in Apr 2024

2/10 Terrible

Leonardo

Disliked: Cleanliness, property conditions & facilities
Room underground! It was below street level (this should be written very clearly when booking, it wasn’t written at all). without windows. Smallest bathroom ever seen. Spots on the walls. Two nights stay, room not cleaned after the first night.
Stayed 2 nights in Dec 2023

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Cozy

Nice and cozy tiny room, but it's got everything needed there for a one night stay! Great location for a good price. My room was in the 4th floor with no elevator, so it was a real workout to drag the luggage up there. The early morning staff member was a bit hard to communicate with, and apparently there was no real baggage room, just a corner of the lounge, and it was only after an argument that I was allowed to leave my luggage there for the day (as the corner was apparently already full with just two suitcases). Otherwise I had a really enjoyable stay!
Room 45
The stairs are not for those with bad knees!
Stayed 1 night in Jul 2023

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Room comfort

For the money go elsewhere

Front desk wasn't there when I showed up. Came walking down street about ten minutes after I arrived and stood out front. Tiniest shower ever, can't control AC temp in room, no hand towel or shower mat and the room I had was on front at street level. Super noisy.
Stayed 1 night in Oct 2023

4/10 Poor

Misa

The toilet in the hotel was broken so we were asked to find a small apartment; one of their other properties. Being only in France for a few hours, we had a difficult time finding the mysterious door that blended in with the rest of the nightlife. It took about a hour of walking around at 9pm with our bags and asking many for help along the way. The apartment was maybe 50 sq feet, very small. The window had a barricade so you could not see out of it but the noise still made its way in. We could not get the AC to work so it was very, very hot inside, despite it being only 50 degrees F outside. It was an experience!
Stayed 2 nights in Apr 2024

2/10 Terrible

Darren

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Be careful booking here

I turned up at the hotel at 23:30, tired, not really knowing my way around and 2% phone battery because the trains didn't have charge points - only to be told I'm staying at an appartment 10 mins away! Not sure if this is normal in France, but I didn't like it. Had there not been another person, who knew the way, I wouldn't have found it. Also the appartment was next to a church, so if you want a sleep in forgot, bells ringing at 8:20am and again, like a child who won't let go of a rope, at 8:50. It's not the year 1600 anymore. Thankfully the bed was clean but it was a grotty 1 star appartment.
Stayed 1 night in Jun 2023

2/10 Terrible

Kévin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Télé qui fonctionne pas et le réceptionniste s’en fou complètement.
Stayed 1 night in Jun 2025

10/10 Excellent

Cretin

Stayed 1 night in May 2025

10/10 Excellent

Winston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien ubicado y muy buena habitación
Stayed 2 nights in Apr 2025

6/10 Okay

Chaima

Liked: Staff & service
Convient pour 1 nuits
Stayed 2 nights in Apr 2025

10/10 Excellent

Kévin

Liked: Property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

Faouzi

Disliked: Cleanliness, staff & service, property conditions & facilities
Grand manque d'hygiène, le ménage n'a pas été fait, en arrivant on a trouvé le sol très sale plein de cheveux sur le matelas, concernant les serviettes il y avait des tâches de sang sur une de leur serviette, l'évier de la salle de bain bouché, le personnel de l'accueil irrespectueux dès qu'on lui pose une question dialogue de sourd, ils nous ont fait payer la taxe en ligne sur le site et sur place ils nous ont demandé de payer à nouveau la taxe, et le soir il y a beaucoup de bruit. C'est un hôtel à fuir !
Stayed 2 nights in Apr 2025

10/10 Excellent

Nicolassarres

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

2/10 Terrible

Lourdes Aparecida de

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Mauvaise expérience

Les draps sentaient le détergent. Les murs et fenêtres sales. Pas de savon pour laver les mains dans la salle de bain.
Stayed 2 nights in Mar 2025

4/10 Poor

Clémence

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

A éviter

Un accueil déplorable. Arrivée tardive à l'hôtel suite à un retard SNCF, j'ai appelé l'hôtel pour les prévenir, on m'a indiqué qu'il n'y aurait pas de soucis car la réception est ouverte 24h/24H. Au final arrivée devant l'hôtel ; porte close et personne à la réception !!! Attendue plus d'une demi-heure dans le froid car la personne en poste était je cite "parti acheter des cigarettes". Personnel absolument désagréable et non-professionnel. Chambre sale et non isolée. Bref je déconseille.
Stayed 1 night in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

NATANAEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Formidable

Un hotel agréable, confortable bien située, c'est toujours un plaisir d'y séjourner
Stayed 1 night in Mar 2025

10/10 Excellent

NATANAEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tres bien

Hotel propre ,tres bien équipé, confortable bien siitue enn centre-ville, tout a côté resto bar ,marché,lidi just en face ,tout pour passer un agréable séjour, j'adore !!!
Stayed 1 night in Feb 2025

10/10 Excellent

NATANAEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tres bien

Hotel que j'ai l'habitude de séjourner, bien situe en centre ville,bien équipée,je me sent bien !
Stayed 1 night in Feb 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025