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Le Grand Balcon

5.0 star property
Luxury Toulouse hotel in Toulouse City-Centre with a 24-hour front desk
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Le Grand Balcon

Property entrance
Privilege Room
Exterior detail
Suite (Saint-Exupéry)
Premium bedding, in-room safe, desk, blackout curtains

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Air conditioning
  • Pet-friendly
  • Room service
  • Laundry
  • Housekeeping
The price is AU$192
includes taxes & fees
4 Jan - 5 Jan 2025

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Suite (Saint-Exupéry)

Suite (Saint-Exupéry)

Suite (Saint-Exupéry)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Blackout curtains
Separate bedroom
Premium bedding
  • 33 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite (Capitole)

Suite (Capitole)

Suite (Capitole)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Premium bedding
Blackout curtains
Rainfall showerhead
  • 35 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Premium bedding
Blackout curtains
Rainfall showerhead
  • 27 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Double Room, 1 Double Bed

Premium bedding, in-room safe, desk, blackout curtains

Classic Double Room, 1 Double Bed

Highlights

Garden
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Premium bedding
Blackout curtains
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room (Privilège)

Premium bedding, in-room safe, desk, blackout curtains

Double Room (Privilège)

Highlights

Garden
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Premium bedding
Blackout curtains
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed
Premium Room

Plaza Hotel Capitole Toulouse

Pet-friendly
Free WiFi
Restaurant
Air conditioning
8.8 out of 10, Excellent, (1003)
The price is AU$193
includes taxes & fees
5 Jan - 6 Jan 2025
Plaza Hotel Capitole Toulouse
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About the area

Map
8 To 10 Rue Romiguieres, Toulouse, Haute-Garonne, 31000

What's nearby

  • Place du Capitole - 1 min walk - 0.1 km
  • Capitole de Toulouse - 1 min walk - 0.2 km
  • Basilica of Saint-Sernin - 5 min walk - 0.5 km
  • Pont Neuf - 9 min walk - 0.8 km
  • Zenith de Toulouse - 8 min drive - 4.8 km

Getting around

  • Capitole Station - 4 min walk
  • Toulouse Matabiau Station - 15 min walk
  • Blagnac Airport (TLS) - 13 min drive

Restaurants

  • ‪Le Florida - ‬1 min walk
  • ‪Amorino - ‬1 min walk
  • ‪Le Bellini - ‬1 min walk
  • ‪Wok to Walk - ‬1 min walk
  • ‪Au Gascon - ‬2 min walk

About this property

Le Grand Balcon

Luxury boutique hotel near Place du Capitole
Located close to Basilica of Saint-Sernin, Le Grand Balcon provides dry cleaning/laundry services, a bar and conference space. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), a front desk safe and smoke-free property
  • A 24-hour front desk, laundry services and free newspapers
  • Luggage storage, concierge services and a porter/bellboy
  • Guest reviews speak highly of the helpful staff and location
Room features
All guest rooms at Le Grand Balcon boast perks, such as premium bedding and air conditioning, as well as amenities, such as free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with rainfall showers and baths or showers
  • HDTVs with satellite channels
  • Free infant beds, daily housekeeping and desks

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (EUR 27 per night)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 22 per person
  • A bar/lounge

Family friendly

  • Free cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 129 square feet of conference space
  • Meeting rooms

Spa

  • In-room massages

Accessibility

  • No lift

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Espresso maker
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests may access the hotel and parking via Place du Capitole through Place Wilson.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 7 kg per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.75 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 22 per person
  • Nearby parking fee: EUR 27 per night (1640 ft away)
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note that the parking garage is only 5.9 feet (1.8 meters) high.

We should mention

This property does not have any lifts
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Grand Balcon
Grand Balcon Hotel
Grand Balcon Hotel Toulouse
Grand Balcon Toulouse
Le Grand Balcon Toulouse
Le Grand Balcon Hotel
Le Grand Balcon Toulouse
Le Grand Balcon Hotel Toulouse

Frequently asked questions

Is Le Grand Balcon pet-friendly?

Yes, Le Grand Balcon allows cats and dogs (limit 1 total) with a maximum weight of up to 7 kg per pet. There's a fee of EUR 20 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Le Grand Balcon?

As of 25 Dec 2024, prices found for a 1-night stay for 2 adults at Le Grand Balcon on 4 Jan 2025 start from AU$176.17, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Le Grand Balcon?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Le Grand Balcon?

Checkout is at 11 AM.

Where is Le Grand Balcon located?

Located in Toulouse City-Centre, this luxury hotel is within a 10-minute walk of Place du Capitole and Basilica of Saint-Sernin. Capitole Station is only a 4-minute walk and Jeanne d'Arc Metro Station is 7 minutes.

Reviews

8.8

Excellent

Rating 10 - Excellent. 516 out of 917 reviews" "
Rating 8 - Good. 298 out of 917 reviews" "
Rating 6 - Okay. 64 out of 917 reviews" "
Rating 4 - Poor. 22 out of 917 reviews" "
Rating 2 - Terrible. 17 out of 917 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

David, Bowdon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with amazing staff . Would highly recommend
Stayed 2 nights in Dec 2024

10/10 Excellent

Nicolas, Pembroke Pines

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Kermit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this hotel! The location mere steps from Place du Capitole is very convenient to everything there is to see and do in Toulouse and beyond. And the Capitole Metro stop is only a 3 minute walk, so it's easy to get to the train, tram and bus stations at Toulouse Matabiau. My room was quiet and well-appointed, though perhaps a bit small for 2 people. I didn’t eat breakfast there so can't comment on that. Finally, the staff were all very helpful and friendly. And Alex went above and beyond to help me with some train and tram schedules for a couple of day trips I was interested in. Highly recommended this property, and would definitely stay here again if I come back to Toulouse.
Stayed 4 nights in Oct 2024

6/10 Okay

Jeffrey

Travelled with partner
Liked: Staff & service
Close to the main square of the city Staff were very pleasant and helpful Quite basic services No lift, no bar, no restaurant Breakfast was typical Mediterranean Came back to room at 4 pm and still hadn’t been serviced
Stayed 3 nights in Sep 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb customer service throughout the stay, very friendly, helpful staff. The room was very clean and well appointed. The location could not have been better with easy access to everything. Highly recommend this hotel
Stayed 2 nights in Sep 2024

8/10 Good

Marcel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great location within steps from the main square of the city. Rooms and nice and clean.
Stayed 3 nights in Sep 2024

8/10 Good

Elaine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It would’ve been helpful for the hotel to let us know the streets around around the Capital were secured off as access to the hotel was tricky .
Stayed 1 night in Sep 2024

8/10 Good

Julia Elizabeth

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The location of this hotel was amazing. It was right next to La Capitole. I also loved all the L'Occitane products provided in the rooms! My only downside was when we asked the front desk to call us a taxi to the airport. The ride that arrived charged double the rate of an Uber, and when asked why they explained that they were a "private transport service" and not a taxi. I recommend just ordering an Uber for airport transportation, much more affordable!
Stayed 1 night in Aug 2024

2/10 Terrible

Chantel

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Paola, Canton

Travelled with partner
Liked: Cleanliness
Excellent location. Comfortable but not a 5 star hotel… 3.5 or 4 maybe. Nice staff but not a remarkable experience. Just a basic hotel to spend the night steps away from the Toulouse Capitole.
Stayed 3 nights in Sep 2024

6/10 Okay

Paul

Liked: Staff & service, property conditions & facilities, room comfort
Location was key
Got to admit it was a bit underwhelming. I aren’t sure how France rank hotels and allocate stars, but we did wonder how it was awarded 5? Or is it just self appointed?
Stayed 3 nights in Aug 2024

6/10 Okay

Verified traveller

Travelled with family
Good location, Friendly staff, but bad beds
Excellent location, friendly staff, and good breakfast buffet. The hotel is old, mattress was way too soft, and had to reactivated room keys twice. I would have given it 4 stars if it had provided comfortable beds.
Stayed 3 nights in Aug 2024

10/10 Excellent

Parnian

Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay at this hotel. The location was great and the room and staff were wonderful.
Stayed 2 nights in Jul 2024

10/10 Excellent

Matt

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Take some time…
If I have enough time on business trips I try and stay in town rather than by the airport… and this place is a gem.
Stayed 1 night in Jul 2024

10/10 Excellent

Genelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I would stay again.
Stayed 3 nights in Jul 2024

6/10 Okay

Susan

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
The staff were very nice but the room just wasn't clean. There were stains on carpet snd bathroom facilities were not sufficient. The suite was not cooling properly and we sweated through the night. Thought about moving to another hotel, but did not find many hotels in Toulouse that were high end. Ended up staying two painful nights even though the staff was friendly and did not charge us for the breakfast which was very good.
Stayed 2 nights in Jul 2024

8/10 Good

Diana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel well situated. Room clean and tidy but bathroom basin very small and plug wouldn’t fit: shower door didn’t fit either and so flooded bathroom floor. The 2 long fancy light fittings situated near bed were badly placed and kept hitting head on them.
Stayed 2 nights in Jul 2024

6/10 Okay

Tess

Stayed 1 night in Jul 2024

2/10 Terrible

Shereen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Elaine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel in perfect location .
Stayed 2 nights in Jul 2024

8/10 Good

deborah

Travelled with partner
Liked: Cleanliness, property conditions & facilities
A very nice hotel with accommodating staff right in the heart of Toulouse. The rooms are nice but small. But who wants to stay in when there’s a lot to do. Getting to the parking garage is a challenge since you have to share the narrow streets with tons of bicycles and pedestrians. And even with their map, it wasn’t evident. Yesterday there was also a major sporting event being screened on the square. Fortunately we arrived before its closure. It would have been helpful if we had been forewarned. But this was an exceptional event and all turned out well. A big shout out to the very nice and helpful young staff!
Stayed 1 night in Jun 2024

10/10 Excellent

Jill

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We arrived early and they kept our bags safe until the room was ready. This isn’t anything new. But they took our bags to the room before we got back. That was nice. The staff was exceptionally nice and helpful.
Stayed 1 night in Jun 2024

8/10 Good

Teresa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, central location.
Stayed 6 nights in Jun 2024

6/10 Okay

Catherine

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2024

10/10 Excellent

Dale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideally located, immaculately presented and very quiet hotel in the centre of Toulouse.
Stayed 5 nights in May 2024