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City Oasis Inn Townsville, SureStay Collection by BW

4.0 star property
Hotel with free parking, a quick walk to Castle Hill

Photo gallery for City Oasis Inn Townsville, SureStay Collection by BW

Outdoor pool, pool loungers
Family Room
Executive Apartment, 1 Queen Bed | Room amenity
Family Room
Executive Kitchenette | Private kitchenette

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Parking available
  • Hot tub
  • Breakfast available
  • Gym
The current price is AU$141
includes taxes & fees
16 Mar - 17 Mar

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Family Room

Family Room

Family Room

Highlights

Soundproofed
Air conditioning
Fridge
HDTV
Ceiling fan
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 6
  • 2 Queen Beds and 1 Single Bunk Bed

View all photos for Executive Apartment, 1 Queen Bed

Executive Apartment, 1 Queen Bed

Executive Apartment, 1 Queen Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Kitchen
Fridge
HDTV
Blackout curtains
Ceiling fan
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Soundproofed
Air conditioning
Fridge
HDTV
Ceiling fan
Blackout curtains
Private bathroom
Hairdryer
  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Kitchenette

Executive Kitchenette

Executive Kitchenette

Highlights

Soundproofed
Air conditioning
Kitchenette
Fridge
HDTV
Ceiling fan
Blackout curtains
Hairdryer
  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Fridge
HDTV
Ceiling fan
Blackout curtains
Hairdryer
Private bathroom
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

Highlights

Soundproofed
Air conditioning
Fridge
HDTV
Ceiling fan
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Family Room

Family Room

Family Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Kitchenette
Fridge
HDTV
Ceiling fan
Blackout curtains
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for Family Room

Family Room

Family Room

Highlights

Soundproofed
Air conditioning
Fridge
HDTV
Ceiling fan
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 6
  • 1 Double Bed and 2 Single Bunk Beds

View all photos for Standard Apartment

In-room safe, desk, laptop workspace, blackout curtains

Standard Apartment

Highlights

Soundproofed
Air conditioning
Fridge
HDTV
Blackout curtains
Ceiling fan
3 bedrooms
Private bathroom
  • Sleeps 8
  • 2 Queen Beds, 2 Large Single Beds and 2 Single Beds

View all photos for Traditional Cottage

Traditional Cottage

Traditional Cottage

Highlights

Garden
Deck/patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Kitchen
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Standard Room, Multiple Beds (Pet Friendly)

Standard Room, Multiple Beds (Pet Friendly)

Standard Room, Multiple Beds (Pet Friendly)

Highlights

Soundproofed
Air conditioning
Fridge
HDTV
Ceiling fan
Blackout curtains
Private bathroom
Hairdryer
  • 12 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Similar properties

Executive Studio Suite, 1 King Bed

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7.2 out of 10, Good, 1,000 reviews
The price is AU$94
includes taxes & fees
13 Mar - 14 Mar
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About the area

Map
143 Wills Street, Townsville, QLD, 4810

What's nearby

  • Castle Hill - 8 min walk - 0.7 km
  • Strand Park - 20 min walk - 1.7 km
  • Magnetic Island Ferry Terminal - 2 min drive - 1.8 km
  • Townsville 400 Racetrack Start / Finish line - 2 min drive - 2.3 km
  • Queensland Country Bank Stadium - 3 min drive - 2.1 km

Getting around

  • Townsville Station - 6 min drive
  • Townsville, QLD (TSV) - 13 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Cowboys Leagues Club - ‬7 min walk
  • ‪Victoria Bridge - ‬6 min walk
  • ‪City Lane & City Arcade - ‬7 min walk
  • ‪The TapHouse Townsville - ‬7 min walk

About this property

City Oasis Inn Townsville, SureStay Collection by BW

Upscale hotel near Castle Hill
Located close to Queens Gardens and Museum of Tropical Queensland, City Oasis Inn Townsville, SureStay Collection by BW provides a coffee shop/cafe, a garden and a playground. For some rest and relaxation, visit the hot tub. The on-site restaurant, Sidewalk Cafe & Bar, offers breakfast, dinner and al fresco dining. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
Other perks at this hotel include:
  • An outdoor pool with sunloungers
  • Free self-parking, plus extended parking (surcharge)
  • Cooked-to-order breakfast (surcharge), a computer station and luggage storage
  • Concierge services, barbecues and smoke-free property
Room features
All guest rooms at City Oasis Inn Townsville, SureStay Collection by BW feature comforts, such as laptop-friendly workspaces and air conditioning, as well as amenities, such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with free toiletries and hairdryers
  • Fridges, electric kettles and ceiling fans

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Extended parking on site (AUD 7.50 per night)

Food and drink

  • Weekday cooked-to-order breakfast available 7:00 AM to 9:30 AM for a fee: AUD 8 to 25 for adults and AUD 5 to 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Sidewalk Cafe & Bar

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • Playground

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • HDTV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: noon; check-in end time: 6:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open Monday - Friday (8:30 AM - 6:00 PM) and Saturday - Sunday (9:00 AM - 5:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Sunday and Saturday:
  • Restaurant

Access methods

Staffed front desk

Pets

Pets stay for free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 33 per night.
Cots (infant beds) are available for AUD 25 per night

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately AUD 8 to 25 for adults and AUD 5 to 25 for children
  • Extended parking fee: AUD 7.5 per night
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 25 per night
  • Rollaway bed fee: AUD 33 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms
Children under 16 years old are not allowed in the swimming pool or hot tub without adult supervision

Property is also known as

City Oasis Inn
City Oasis Inn Townsville
City Oasis Townsville
City Oasis
City Oasis Hotel
City Oasis Inn
City Oasis Inn Townsville, SureStay Collection by BW Hotel
City Oasis Inn Townsville, SureStay Collection by BW Townsville

Frequently asked questions

Does City Oasis Inn Townsville, SureStay Collection by BW have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at City Oasis Inn Townsville, SureStay Collection by BW?

As of 11 Mar 2025, prices found for a 1-night stay for 2 adults at City Oasis Inn Townsville, SureStay Collection by BW on 16 Mar 2025 start from AU$141.10, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is City Oasis Inn Townsville, SureStay Collection by BW pet-friendly?

Yes, City Oasis Inn Townsville, SureStay Collection by BW allows dogs (limit 2 total).

How much is parking at City Oasis Inn Townsville, SureStay Collection by BW?

Self-parking is free at this property.

What time is check-in at City Oasis Inn Townsville, SureStay Collection by BW?

Check-in start time: noon; check-in end time: 6:00 PM. Late check-in is available during limited hours.

What time is check-out at City Oasis Inn Townsville, SureStay Collection by BW?

Checkout is at 10 AM. Late checkout is available for a fee (subject to availability).

Where is City Oasis Inn Townsville, SureStay Collection by BW located?

Located in the heart of Townsville, this hotel is within 1 mi (2 km) of Castle Hill, Maritime Museum of Townsville and Museum of Tropical Queensland. Queens Gardens and Strand Park are also within 1 mi (2 km). Townsville Station is 21 minutes by foot.

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City Oasis Inn Townsville, SureStay Collection by BW Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 222 out of 500 reviews
Rating 8 - Good. 217 out of 500 reviews
Rating 6 - Okay. 39 out of 500 reviews
Rating 4 - Poor. 17 out of 500 reviews
Rating 2 - Terrible. 5 out of 500 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Good Best Western hotel in Townsville city
Stayed 2 nights in Feb 2025

10/10 Excellent

Elly

Great corporate style hotel!
Stayed 1 night in Dec 2024

8/10 Good

Gordon

Quiet, convenient and very helpful staff. Lots of walking/hiking opportunities. Would like to see dining facility open more hours.
Stayed 2 nights in Feb 2025

10/10 Excellent

Katie

Great stay
Stayed 1 night in Aug 2024

10/10 Excellent

Rachel

The pool and BBQ area was so relaxing 😌
Stayed 2 nights in Oct 2024

10/10 Excellent

Stuart

Great place to stay
Stayed 1 night in May 2024

10/10 Excellent

Adam

Really nice. Great pool, my Son and I loved it.
Stayed 2 nights in Nov 2024

10/10 Excellent

Patrick

The staff were wonderful and very helpful.
Stayed 7 nights in Sep 2024

6/10 Okay

Emily

Liked: Amenities
The room was a lot smaller than I thought it would be with very few amenities (no toaster, cutlery etc). However, I loved the pool and the spa, and the staff were friendly and approachable.
Stayed 6 nights in Dec 2024

10/10 Excellent

Elizabeth

Loved my stay very friendly and clean and tidy.
Stayed 3 nights in Apr 2024

10/10 Excellent

Anthony

Really clean, lovely staff, would definitely stay again
Stayed 13 nights in Oct 2023

10/10 Excellent

Domenico

Very nice place just a stroll down to the city we already been so many times and is a such good place
Stayed 2 nights in May 2024

10/10 Excellent

James

Apartment was good…just what I was after
Stayed 3 nights in Aug 2024

10/10 Excellent

Gerry

Perfect place for our vacation. Close to the Townsville CBD and walkable to many places we were attracted to when planning our stay.
Stayed 7 nights in Jul 2023

2/10 Terrible

Ian

Very small and very noisy
Stayed 1 night in Nov 2024

8/10 Good

Helen

Nice clean quiet
Stayed 1 night in Jul 2024

10/10 Excellent

Joanne

Very nice place to stay so we booked in for an extra night
Stayed 1 night in Jan 2024

10/10 Excellent

Amanda

Staff were lovely & very accommodating. Thoroughly enjoyed our stay & would stay again
Stayed 1 night in Jul 2022

10/10 Excellent

Michael

Lovely stop here for the night. Nice rooms, staff and service.
Stayed 1 night in May 2023

8/10 Good

Kelly

The pool was very nice!
Stayed 4 nights in Jan 2023

8/10 Good

Edward

location was unique, at our age stairs were a problem - we enjoyed our stay.
Stayed 7 nights in Jul 2023

10/10 Excellent

Sueellen

Lovely place to stay. Beautiful and clean
Stayed 1 night in Jun 2022

10/10 Excellent

Guy

Nice and central to tTownsville City
Stayed 1 night in Oct 2022

10/10 Excellent

Ian

We only stayed one night with our little dog but the unit was clean and airy. There were lawn areas which were private where we could play ball with the dog. Management and staff were very helpful. We will stay there again.....
Stayed 1 night in Jun 2024

10/10 Excellent

Catherina

Saving grace.
The room was quite cramps, mostly due to the fact that there was a small double bed and one single bed, if 3 people were staying there I can’t imagine how crampt it would be, the bathroom was laid out well, shower heat was difficult to control, the pool area was nice and the laundry area was great. Saving grace: the staff were really nice.
Stayed 2 nights in Oct 2024