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Grand Hotel and Apartments Townsville

4.5 star property
Luxury Townsville hotel in South Townsville with a fitness centre
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Hotel and Apartments Townsville

Front of property
Sports facility
Reception
Premium bedding, minibar, in-room safe, desk
Outdoor pool, pool umbrellas, pool loungers

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • Parking available
    Parking available
  • Gym
    Gym
  • Air conditioning
    Air conditioning
  • Laundry
    Laundry
  • Free WiFi
    Free WiFi
The price is AU$162
includes taxes & fees
22 Nov - 23 Nov

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Two Bedroom Apartment - Eco Green Stay

Premium bedding, minibar, in-room safe, desk

Two Bedroom Apartment - Eco Green Stay

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
TV
  • 85 sq m
  • Sleeps 6
  • 2 King Beds OR 1 Double Sofa Bed

View all photos for Premier One Bedroom Apartment

Premium bedding, minibar, in-room safe, desk

Premier One Bedroom Apartment

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
TV
  • 52 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier King Room

Premium bedding, minibar, in-room safe, desk

Premier King Room

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Pillow menu
Blackout curtains
Premium bedding
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Stadium View King Room - Eco Green Stay

Premium bedding, minibar, in-room safe, desk

Stadium View King Room - Eco Green Stay

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Pillow menu
Blackout curtains
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Premier One Bedroom Apartment - Eco Green Stay

Premium bedding, minibar, in-room safe, desk

Premier One Bedroom Apartment - Eco Green Stay

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
TV
Pillow menu
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Stadium View King Room

Premium bedding, minibar, in-room safe, desk

Stadium View King Room

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Pillow menu
Blackout curtains
Premium bedding
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior One Bedroom Apartment - Eco Green Stay

Premium bedding, minibar, in-room safe, desk

Superior One Bedroom Apartment - Eco Green Stay

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
TV
  • 53 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior One Bedroom Apartment (King and Sofa)

Premium bedding, minibar, in-room safe, desk

Superior One Bedroom Apartment (King and Sofa)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
TV
  • 53 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room - Eco Green Stay

Premium bedding, minibar, in-room safe, desk

Superior Room - Eco Green Stay

Highlights

Furnished balcony
Separate dining area
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Pillow menu
Blackout curtains
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Stadium View 1 Bedroom Apartment - Eco Green Stay

Premium bedding, minibar, in-room safe, desk

Stadium View 1 Bedroom Apartment - Eco Green Stay

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
TV
Pillow menu
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Apartment

Premium bedding, minibar, in-room safe, desk

Two Bedroom Apartment

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
TV
  • 85 sq m
  • Sleeps 6
  • 2 King Beds OR 2 King Beds and 1 Double Sofa Bed

View all photos for Superior Room

Premium bedding, minibar, in-room safe, desk

Superior Room

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Pillow menu
Blackout curtains
Premium bedding
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier King Room - Eco Green Stay

Premium bedding, minibar, in-room safe, desk

Premier King Room - Eco Green Stay

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Pillow menu
Blackout curtains
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Stadium View 1 Bedroom Apartment

Premium bedding, minibar, in-room safe, desk

Stadium View 1 Bedroom Apartment

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
TV
  • 53 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior One Bedroom Apartment (king and sofa) - Eco Green Stay

Premium bedding, minibar, in-room safe, desk

Superior One Bedroom Apartment (king and sofa) - Eco Green Stay

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
TV
Pillow menu
Blackout curtains
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior One Bedroom Apartment

Premium bedding, minibar, in-room safe, desk

Superior One Bedroom Apartment

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
TV
  • 53 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

In-room safe, desk, laptop workspace, blackout curtains
Hotel Grand Chancellor Townsville
Pool
Free WiFi
Restaurant
Air conditioning
8.6 out of 10, Excellent, (1000)
The price is AU$170
includes taxes & fees
24 Nov - 25 Nov
Hotel Grand Chancellor Townsville
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About the area

Map
8-10 Palmer Street, South Townsville, QLD, 4810

What's nearby

  • Queensland Country Bank Stadium - 12 min walk - 1.1 km
  • Castle Hill - 14 min walk - 1.2 km
  • The Strand Beach - 15 min walk - 1.3 km
  • Magnetic Island Ferry Terminal - 16 min walk - 1.3 km
  • Strand Park - 3 min drive - 2.5 km

Getting around

  • Townsville Station - 7 min drive
  • Townsville, QLD (TSV) - 16 min drive

Restaurants

  • ‪Cowboys Leagues Club - ‬5 min walk
  • ‪Victoria Bridge - ‬5 min walk
  • ‪Wild Rice Laos & Thai Cuisine - ‬5 min walk
  • ‪IMC Steak House - ‬1 min walk
  • ‪A Touch of Salt - ‬5 min walk

About this property

Grand Hotel and Apartments Townsville

Luxury hotel near Magnetic Island Ferry Terminal
Grand Hotel and Apartments Townsville provides amenities, such as dry cleaning/laundry services and a gym. Guests can connect to free WiFi in public areas.
You'll also find perks such as:
  • An outdoor pool with sunloungers and pool umbrellas
  • Self-parking (surcharge), a lift and wedding services
  • Smoke-free property, luggage storage and free newspapers
  • A front desk safe, concierge services and tour/ticket information
  • Guest reviews say great things about the helpful staff
Room features
All 106 rooms include comforts, such as premium bedding and furnished balconies, as well as thoughtful touches, such as pillow menus and laptop-friendly workspaces. Guest reviews speak positively of the cleanliness rooms at the property.
More amenities include:
  • Designer toiletries, showers and hairdryers
  • TVs with premium channels
  • Free infant beds, electric kettles and limited housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Secured parking on site (AUD 15 per night)
  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Family friendly

  • Free cot
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • IPod dock
  • Pay films
  • TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:30 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

The property charges 1.5 per cent for credit card payments
The front desk is open daily from 8:00 AM - 6:00 PM
Front desk staffed during limited hours
For more details, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 30.0 per day.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Secured self-parking fee: AUD 15 per night
  • Rollaway bed fee: AUD 30.0 per day
  • Credit card charges are subject to a surcharge of 1.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
On-site parties or group events are strictly prohibited
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children under 18 years old must be accompanied by their parents or guardians.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Grand Hotel Townsville
Grand Townsville
Townsville Grand Hotel
Grand Hotel Apartments Townsville
Grand Apartments Townsville
Grand Hotel and Apartments Townsville Hotel
Grand Hotel and Apartments Townsville South Townsville
Grand Hotel and Apartments Townsville Hotel South Townsville

Frequently asked questions

Does Grand Hotel and Apartments Townsville have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Grand Hotel and Apartments Townsville?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Grand Hotel and Apartments Townsville on 22 Nov 2024 start from AU$162.40, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Hotel and Apartments Townsville pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Hotel and Apartments Townsville?

Self-parking is available for AUD 15 per night. Limited spots are available.

What time is check-in at Grand Hotel and Apartments Townsville?

Check-in start time: 2:00 PM; check-in end time: 10:30 PM. Late check-in is available during limited hours.

What time is check-out at Grand Hotel and Apartments Townsville?

Checkout is at 10:00 AM.

Where is Grand Hotel and Apartments Townsville located?

Located in South Townsville, this luxury hotel is within 1 mile (2 km) of Maritime Museum of Townsville and Magnetic Island Ferry Terminal. Perc Tucker Regional Gallery and Museum of Tropical Queensland are also within 10 minutes. Townsville Station is 28 minutes by foot.

Grand Hotel and Apartments Townsville Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 566 out of 998 reviews" "
Rating 8 - Good. 308 out of 998 reviews" "
Rating 6 - Okay. 76 out of 998 reviews" "
Rating 4 - Poor. 26 out of 998 reviews" "
Rating 2 - Terrible. 22 out of 998 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dining options in the area
Stayed 9 nights in Sep 2024

8/10 Good

Gopindra

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were awesome
Stayed 1 night in Sep 2024

10/10 Excellent

Timothy

Liked: Amenities
The staff were extremely welcoming and greeted with a smile, we received late check out and room upgrade
Stayed 1 night in Sep 2024

10/10 Excellent

Robert, Cairns

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed my stay would love to come back again soon cheers
Stayed 3 nights in Aug 2024

8/10 Good

Lexie

Stayed 2 nights in Jul 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Very clean. Plenty of places to eat within walking distance. Easy walk into city centre.
Stayed 4 nights in Aug 2024

10/10 Excellent

Kalani

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family very much enjoyed our stay at The Grand. It was clean, well laid out and very comfortable. Only issue we had was the microwave was a bit temperamental. I would definitely stay again though and recommend it to family and friends.
Stayed 1 night in Aug 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Joseph

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Toilet tiles damaged with sharp edges around the floor to wall height . Toilet suite has large half push button and the same with the full , these were corroded and unsanitary to touch. Kettle was corroded and needed replacement. Very noisey aircon outside on upstairs room this was banging all through the night . Pretty poor condition property. I was fooled like most by the photos on Expedia.I would say pay a bit more and get a nicer spot. Also car park options are costly $25 inside park.$15 outside of the building.
Stayed 1 night in Aug 2024

10/10 Excellent

Nathan

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Kathryn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, comfortable and convenient location.
Stayed 1 night in Aug 2024

10/10 Excellent

Raymond

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was top notch. I’ve stayed in Townsville many times before with work and the Grand is without doubt the absolute best. And to top it off the bed and pillows were absolutely devine, to the point I didn’t want to get out of bed in the morning. You will not be sorry. I’ll be using them from here on out, price, service, facilities can not be beaten.
Stayed 1 night in Jul 2024

10/10 Excellent

Renae

Liked: Cleanliness, staff & service, property conditions & facilities
The Grand is fabulous location, and the staff are extremely caring and helpful. I will choose this hotel again for sure. Beautiful pool area with covered lounges for a relaxing read and rest.
Stayed 1 night in Jul 2024

2/10 Terrible

Aaron

Stayed 3 nights in Jul 2024

10/10 Excellent

Angelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Bed
All good except for power going off. The hotel did not let us know, I had to ring to find issue. Great facilities, staff were friendly and bed was fantastic.
Stayed 2 nights in Jul 2024

10/10 Excellent

Raeleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very enjoyable stay. Everything was so convenient. Have stayed here a few times. No dramas at all.
Stayed 3 nights in Jul 2024

10/10 Excellent

R

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Lynda t

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nothing Grand about the Grand Apartments 😡.
Only thing Grand, is the price. The bare bones minimum room. No microwave, bowls, plates, cutlery, coffee cup, spare pillows, blankets, toaster. Exhaust fan not operating and the AC wouldn't heat and sounds like your in a wind tunnel. Booked for 2 nights, didn't bother staying another night, left first thing in the morning. Would have to be the last place in town before I stayed again.
Stayed 2 nights in Jun 2024

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel in a good location
Very clean hotel Good location Nice staff Enjoyed our stay
Stayed 3 nights in Jun 2024

10/10 Excellent

Adam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

6/10 Okay

Peter

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The person on the front desk was very unfriendly. Still haven’t received the $100 back
Stayed 1 night in Jun 2024

6/10 Okay

Benjamin

Business traveller
Liked: Amenities
Disliked: Staff & service
Charged for parking. Check in staff on that day wasn't very welcoming. Hallway smelled of stale air and humid. Room itself was clean but adjoining rooms means can be noisy. Got woken up while I was sleeping during the day asking if I could move my vehicle.
Stayed 3 nights in Jun 2024

2/10 Terrible

Sarah

Stayed 1 night in Jun 2024

6/10 Okay

Lucien

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 2 nights in Jun 2024

General hotel information

Reasons to Book
Property Cleanliness & Room Cleanliness
Check-In Time
2:00 PM
Check-Out Time
10:00 AM
Nearest Airport
Townsville, QLD (TSV)