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The Robert Towns

4.0 star property
Family-friendly hotel in Townsville with free parking
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Robert Towns

Pet Friendly Room
Outdoor pool, pool loungers
BBQ/picnic area
Reception
1 Bedroom Apartment (No Pets) | Living area

Reviews

7.4 out of 10

Good

Popular amenities

  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • Parking included
    Parking included
  • Air conditioning
    Air conditioning
  • Laundry
    Laundry
  • Free WiFi
    Free WiFi
The price is AU$131
includes taxes & fees
1 Dec - 2 Dec

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Standard Queen Room (No Pets)

Standard Queen Room (No Pets)

Standard Queen Room (No Pets)

Highlights

Air conditioning
Fridge
LCD TV
Ceiling fan
Hairdryer
Private bathroom
Electric kettle
In-room safe
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Pet Friendly Room

Pet Friendly Room

Pet Friendly Room

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Ceiling fan
Hairdryer
Private bathroom
Electric kettle
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for 1 Bedroom Apartment (No Pets)

1 Bedroom Apartment (No Pets) | Living area

1 Bedroom Apartment (No Pets)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Ceiling fan
  • 50 sq m
  • Sleeps 5
  • 1 Queen Bed, 1 Single Bed and 1 Single Sofa Bed

View all photos for Family Room (No Pets)

Family Room (No Pets)

Family Room (No Pets)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Ceiling fan
Hairdryer
Private bathroom
  • 18 sq m
  • Sleeps 4
  • 1 Queen Bed, 1 Single Bed and 1 Single Trundle Bed

View all photos for Deluxe Twin Room (No Pets)

Deluxe Twin Room (No Pets)

Deluxe Twin Room (No Pets)

Highlights

Air conditioning
Fridge
LCD TV
Ceiling fan
Hairdryer
Private bathroom
Electric kettle
In-room safe
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Queen Deluxe Room (No Pets)

Queen Deluxe Room (No Pets)

Queen Deluxe Room (No Pets)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Ceiling fan
Hairdryer
Private bathroom
Electric kettle
  • 17 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Twin Room (No Pets)

Twin Room (No Pets)

Twin Room (No Pets)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Ceiling fan
Hairdryer
Private bathroom
Electric kettle
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Queen Room

In-room safe, iron/ironing board, free WiFi, bed sheets

Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

In-room safe, iron/ironing board, free WiFi, bed sheets

Twin Room

  • Sleeps 3
  • 1 Single Bed and 1 Queen Bed

View all photos for Pet Friendly Twin Room

In-room safe, iron/ironing board, free WiFi, bed sheets

Pet Friendly Twin Room

  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Deluxe Queen Room

In-room safe, iron/ironing board, free WiFi, bed sheets

Deluxe Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for One Bed Apartment

In-room safe, iron/ironing board, free WiFi, bed sheets

One Bed Apartment

  • Sleeps 5
  • 1 Single Sofa Bed and 1 King Bed

Deluxe Twin Room

  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Similar properties

Executive Studio Suite, 1 King Bed
Madison Plaza Townsville
Free WiFi
Air conditioning
Laundry
Extra beds/cots
7.2 out of 10, Good, (1005)
The price is AU$106
includes taxes & fees
24 Nov - 25 Nov
Madison Plaza Townsville
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About the area

Map
261 Stanley Street, Townsville, QLD, 4810

What's nearby

  • Castle Hill - 8 min walk - 0.7 km
  • The Strand Beach - 12 min walk - 1.0 km
  • Magnetic Island Ferry Terminal - 2 min drive - 1.9 km
  • Townsville Entertainment & Convention Centre - 3 min drive - 2.4 km
  • Queensland Country Bank Stadium - 3 min drive - 2.0 km

Getting around

  • Townsville Station - 5 min drive
  • Townsville, QLD (TSV) - 14 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Cowboys Leagues Club - ‬9 min walk
  • ‪Victoria Bridge - ‬8 min walk
  • ‪City Lane & City Arcade - ‬7 min walk
  • ‪The TapHouse Townsville - ‬7 min walk

About this property

The Robert Towns

Upscale family-friendly hotel near Castle Hill
Located close to Queens Gardens and Museum of Tropical Queensland, The Robert Towns provides laundry facilities. Stay connected with free in-room WiFi.
You'll also find perks such as:
  • An outdoor pool and a children's pool, with sunloungers
  • Free self-parking
  • Express check-out, babysitting (surcharge) and a front desk safe
  • A TV in reception, a banquet hall and tour/ticket information
  • Guest reviews say great things about the helpful staff and location
Room features
All guest rooms at The Robert Towns feature comforts, such as air conditioning, in addition to amenities, such as free WiFi and safes. Guest reviews highly rate the cleanliness rooms at the property.
Other amenities include:
  • Bathrooms with baths or showers and free toiletries
  • Fridges, electric kettles and ceiling fans

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (on request)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers

Accessibility

  • No lift

More

  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 9:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 3 per cent for credit card payments
The front desk is open daily from 9:00 AM - 6:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
The listed credit card fee applies to American Express transactions. The transaction fee is 1.9% for other credit cards and international debit cards.

Access methods

Front desk (limited hours), lockbox

Pets

Pets are allowed for an extra charge of AUD 1 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 40 kg per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: AUD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: AUD 1 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 3 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts

Property is also known as

Comfort Inn Robert Towns
Comfort Inn Robert Towns Hotel
Comfort Inn Robert Towns Hotel Townsville
Comfort Inn Robert Towns Townsville
Robert Towns Comfort Inn
Comfort Inn Townsville
Townsville Comfort Inn
The Robert Towns Hotel
Comfort Inn Robert Towns
The Robert Towns Townsville
The Robert Towns Hotel Townsville

Frequently asked questions

Does The Robert Towns have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at The Robert Towns?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at The Robert Towns on 1 Dec 2024 start from AU$131.04, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Robert Towns pet-friendly?

Yes, The Robert Towns allows cats and dogs (limit 2 total) with a maximum weight of up to 40 kg per pet. There's a fee of AUD 1 per accommodation, per night. Service animals are exempt from fees.

How much is parking at The Robert Towns?

Self-parking is free at this property.

What time is check-in at The Robert Towns?

Check-in start time: 2:00 PM; check-in end time: 9:30 AM. A fee applies for early check-in (subject to availability).

What time is check-out at The Robert Towns?

Checkout is at 10 AM. Late check-out is available for a fee (subject to availability).

Where is The Robert Towns located?

This family-friendly Townsville hotel is located by the sea, within a 15-minute walk of Castle Hill and The Strand Beach. Queens Gardens and Museum of Tropical Queensland are also within 1 mi (2 km). Townsville Station is 20 minutes by foot.

The Robert Towns Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 189 out of 737 reviews" "
Rating 8 - Good. 277 out of 737 reviews" "
Rating 6 - Okay. 144 out of 737 reviews" "
Rating 4 - Poor. 72 out of 737 reviews" "
Rating 2 - Terrible. 55 out of 737 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities
Overnight stay was all good.
Stayed 1 night in Nov 2024

10/10 Excellent

Kylie

Travelled with family
Liked: Amenities, property conditions & facilities
Good value. Nice clean and walking distance to everywhere or get the bus with bus stop nearby.
Stayed 2 nights in Oct 2024

6/10 Okay

maria

Travelled with family
al good
Stayed 2 nights in Sep 2024

10/10 Excellent

Lindsay

Travelled with partner
Jess was so friendly on check in, property was centrally located to everything. Jess, we left a couple bottles and a chocolate in the fridge by mistake, hope you and your hubby enjoy them!!!
Stayed 1 night in Sep 2024

2/10 Terrible

Stacy

Disliked: Staff & service, amenities, property conditions & facilities
Do not stay at this place! It is a part-time hotel—the woman at the front desk used that term. The front desk is only open from 9:00 am to 6:00 pm. It is shut tight otherwise and sometimes more often. I returned at 5:20 pm yesterday and no one was there; reception was locked tight. I lost electricity twice when reception was closed. Had to call an off-time number. No clean towels unless you ask specially and no cleaning of the rooms. And there were tiny ants all over my kitchenette. I wanted to go somewhere at 8:00 am the day I checked out but had to wait until 9:00 am for someone to open reception so I could leave my luggage. Seriously?
Stayed 3 nights in Aug 2024

8/10 Good

Rebekah

Travelled with family
Liked: Staff & service, property conditions & facilities
Everything was good, but is a 20min walk to the strand I thought it was only 10mins when I booked
Stayed 3 nights in Aug 2024

2/10 Terrible

Clayton

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Looks modern and nice in pictures but place was run down , mould on the ceiling and generally not nice.
Stayed 1 night in Aug 2024

2/10 Terrible

Nathan

Disliked: Amenities
Terrible acoustic separation between units and from the street. Hear everything from next door.
Stayed 1 night in Aug 2024

6/10 Okay

Anita

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
Facilities are clean, yet fairly old and the environment is noisy with vehicle and pedestrian movements. One of the windows was loose in its frame resulting in a lot of rattling noise during the night when the wind was blowing strongly. On a positive note, the process for late arrivals was communicated well on time and it was easy to obtain my key and find my room.
Stayed 2 nights in Jul 2024

6/10 Okay

Sophie

Liked: Staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and accomodating staff. Spacious rooms. Convenient location
Stayed 5 nights in Jun 2024

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plenty of room inside, clean, close to centre of town and stadium
Stayed 1 night in Jun 2024

8/10 Good

Graham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a bad place to stay. very good service also i will like to thank Jes for her services.
Stayed 4 nights in May 2024

8/10 Good

Amber

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had read some bad reviews about this Motel however, it was a pleasant stay. Clean, had kitchen amenities, nicely kept grounds, friendly reception staff.
Stayed 3 nights in Apr 2024

10/10 Excellent

Satunya

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Nathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was easy no fuss place to stay
Stayed 1 night in Apr 2024

4/10 Poor

rod

Travelled with pets, Travelled with partner
Disliked: Cleanliness, property conditions & facilities
No it’s not worth it. The motel is a dump
Stayed 1 night in Mar 2024

6/10 Okay

Wendy

Disliked: Staff & service
Stayed 3 nights in Mar 2024

4/10 Poor

Ramona

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We were willing to overlook the lack of cleanliness after we checked in. We knew that the hotel was older but cleaning shouldn’t be sacrificed. Lots of mould in shower that hadn’t been cleaned, vacuuming that wasn’t fully complete ( there was debris under bed from previous guests) and light covers were filthy. Sadly the aircon was very noisy which didn’t enable a great nights sleep (which we all desperately needed after travelling). We would not agree that this hotel is anywhere near a 4 star.
Stayed 1 night in Apr 2024

10/10 Excellent

Aldo

Stayed 1 night in Mar 2024

6/10 Okay

Glenn

Liked: Cleanliness, property conditions & facilities
A great little motel. My challenge is that they knew how many people were staying but only had half the blankets in the room. The staff were good when I dealt with them. I hope it was a slight hiccup in service
Stayed 2 nights in Mar 2024

8/10 Good

Tracey

Travelled with family
Liked: Cleanliness, staff & service
The rooms are a bit dated and because we went to the pink concert it was way overpriced
Stayed 2 nights in Mar 2024

6/10 Okay

CHRISTINE

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Dr Simon

Travelled with partner
Liked: Cleanliness, staff & service
Handy location and economical
Stayed 1 night in Mar 2024

6/10 Okay

Jason

Business traveller
Room ok for quick overnight stay. Bathroom dated, worn and rusty. A lot of noise in the carpark and rooms through the night. No smoking in rooms but everyone stands at the front door of units and it comes into the rooms anyway. People sitting on other people’s cars and drinking. Did not feel safe leaving Liam vehicle unattended over night.
Stayed 1 night in Mar 2024

General hotel information

Reasons to Book
Nice Bathroom & Property Cleanliness
Check-In Time
2:00 PM
Check-Out Time
10:00 AM
Star Rating
4.0