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"lovely staff helpful quiet safe needed a card to get down corridors clean comfy bed warm lovely will come back."

"Great location. Comfy beds Lovely shower. "

"Wonderful hotel, spectacular setting and buildings. The service and attention from the staff really makes it. Totally clean comfortable, great restaurant, food and relaxing areas, pool and doa very high standard "

"Lovely hotel, the staff were great! Very good at making sure you put your car reg in the portal which not all hotels are. Room was very clean. Thank you chantel. Great nights sleep! "

"Staff were friendly and pleasant. Room was clean and quiet. "

"Check in was very efficient and the food menu was sensibly priced, offering nice variety. It made life a lot easier for us to have our evening meal there rather than head out on a winter evening with young children. Our boys really liked the table football in reception and the rooms were no frills but well presented and cleaned. Parking at the adjacent Q-Park was very straightforward and safe, and you receive a half price code for an advance booking with your room confirmation email. The...

"Very good location , looking a little tired now. Breakfast was very poor , the sausages had bits of gristle in which was a right out off. Overall breakfast is a 3/10. Parking virtually next door , although no discount offered by the hotel, so it was a little on the pricey side. Location 10/10 overall 6/10 (£156 for the night for one person - Dec 2024) "

"We got stuck in the car park because of snow but the staff at the hotel were really helpful. They dug us out and pushed us out of the snow. They told us the safest easy to get back onto the motorway. We enjoyed our stay and used the gym and ate in the restaurant . All was very good. "

"Adequate"

"Lovely stay "

"My partner and I had a wonderful time.The Waterton Hotel provides a most peaceful, relaxing, luxurious experience. We will definitely love to visit again, and recommend it to anyone in need of a romantic getaway "

"Toby’s carvery is just next door with excellently dining options. A bit far from city centre. But I assume you will have a car if staying here. Price is very reasonable. "

"Great hotel "

"The hotel its self was lovely and so was the staff but whatever you do, don’t park on the royal Victoria hotel. This is the car park right to the side of the metropolitan. Me and my sister came up for new year, to come back from being out to find her car window to be smashed in!! Stole her dashcam, money, cards ect!!! Royal Victoria hotel was no help! Parked by cameras for this exact reason but wasn’t able to view! He had done a few cars on this car park ! Be careful "