2/10 Terrible
Amy
Travelled with pets
13 Feb 2025
Disliked: Amenities, property conditions & facilities
Bottom line this place is a no go! I was traveling with my pet and so I can only speak on the pet rooms. The beds were truly uncomfortable. I felt the springs in both beds. The tiny bathroom reeked like a chemical and smokey smell, had a constant running toilet which I fixed and a broken fixture. It also had only a small standup shower and a toilet. There was a suspicious hole in the ceiling that had not been fixed properly. There was a strange, mechanical clicking sound coming from behind the television (which was not the fridge.)I unplugged 3 plugs before going to bed and it stopped, thank God! Looking behind there, I could see a lot of dirt and leaves…? The water pressure was nil. The refrigerator was plugged in but not working and had a terrible odor. The curtains were ripped and the breakfast was not worth the risk. Food looked old. My only average ratings were for location in Travelers Rest which was safe and the front desk workers were ok - they promised to relay all of these complaints to management to be fixed. Also to move rooms, but it was too late. I was staying there for less than 17 hours. There’s absolutely no pride in this hotel. When a guest feels like a second class citizen, it’s bad!
For sure, next time, I will NOT stay there and I cannot believe I paid $170 for one night! NEVER again! Atrocious!
Amy
Stayed 1 night in Feb 2025