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"This place is amazing "

"Excellent customer service. "

"A little noisy at night from sirens from emergency services but then our room did overlook the main road. However, all the staff we encountered were most polite and helpful. A very good buffet breakfast. As we booked thru Expedia our room was upgraded. The rooftop pool/ sunbathing area was excellent with far reaching views of Madrid. A good stay."

"Nice Hotel, very well located. "

"Great hotel experience "

"The staff is very professional. The reception , the bell boy and the bartender!"

"very nice hotel ,very convenient to the grand via ,shops, and only 10 mins walk to the real palace . staff were very friendly ,breakfast was good . room was very nice like an apartment with amazing views onto the grand via strip ,there were a couple of things that maybe could of had ,some drawers as even though there was a wardrobe with 2 sections and 2 shelves i felt there wasn't quite enough space to house more than a few days clothes for 2 people ,also maybe a couple of hooks in bathroom to hang clothes when getting ready ,the bed was extremely squeaky every time i moved on my side it seemed to knock against wall and the vibrations of the underground trains slightly annoying but that's not the fault of the hotel. Besides that we had a lovely stay thank you, i would say though that i felt it wasn't quite a 5 star ,i have stayed in a lot of hotels and it didn't quite come up to that in my opinion."

"Very convenient if you want to be close to the airport "

"Hotel excelente e muito bem localizado. "