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Best Western Plus Franklin Square Inn Troy/Albany

2.5 star property
Hotel with free breakfast, a quick walk to Rensselaer Polytechnic Institute

Photo gallery for Best Western Plus Franklin Square Inn Troy/Albany

Terrace/patio
Blackout curtains, iron/ironing board, free cots/infant beds, Internet
Exterior
Suite, 1 King Bed, Balcony, River View (with Sofabed)
Suite, 1 King Bed, Non Smoking (with Sofabed) | Living area
In the heart of Troy, Best Western Plus Franklin Square Inn Troy/Albany offers a warm welcome with its free full breakfast and coffee shop/cafe. Take advantage of the garden, laundry facilities, luggage storage, elevator, 24-hour front desk and laundry services. The hotel's location near Rensselaer Polytechnic Institute has left guests praising its convenient setting.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Laundry
  • Gym
  • 24/7 front desk
The current price is AU$214
includes taxes & fees
2 Mar - 3 Mar

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room;with Sofabed)

Blackout curtains, iron/ironing board, free cots/infant beds, Internet

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room;with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking (Larger Room;with Sofabed)

Standard Room, 1 King Bed, Non Smoking (Larger Room;with Sofabed)

Standard Room, 1 King Bed, Non Smoking (Larger Room;with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Hairdryer
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Blackout curtains, iron/ironing board, free cots/infant beds, Internet

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Blackout curtains, iron/ironing board, free cots/infant beds, Internet

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub (Pet Friendly)

Blackout curtains, iron/ironing board, free cots/infant beds, Internet

Standard Room, 1 Queen Bed, Accessible, Bathtub (Pet Friendly)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Pet Friendly)

Blackout curtains, iron/ironing board, free cots/infant beds, Internet

Standard Room, 1 King Bed, Accessible, Non Smoking (Pet Friendly)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Blackout curtains, iron/ironing board, free cots/infant beds, Internet

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Blackout curtains, iron/ironing board, free cots/infant beds, Internet

Standard Room, 2 Queen Beds, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Hairdryer
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Balcony, River View (with Sofabed)

Suite, 1 King Bed, Balcony, River View (with Sofabed)

Suite, 1 King Bed, Balcony, River View (with Sofabed)

Highlights

Balcony
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (with Sofabed)

Suite, 1 King Bed, Non Smoking (with Sofabed) | Living area

Suite, 1 King Bed, Non Smoking (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Sofa bed - double
Shower/bath combination
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Blackout curtains, iron/ironing board, free cots/infant beds, Internet

Standard Room, 1 King Bed, Non Smoking, Refrigerator

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (Oversized Room;with Sofabed)

Blackout curtains, iron/ironing board, free cots/infant beds, Internet

Suite, 1 King Bed, Non Smoking, Jetted Tub (Oversized Room;with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Sofa bed - king
Jetted bath
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Blackout curtains, iron/ironing board, free cots/infant beds, Internet

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Hairdryer
  • Sleeps 4
  • 1 King Bed

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About the area

Map
One Fourth Street, Troy, NY, 12180

What's nearby

  • Rensselaer Polytechnic Institute - 4 min walk
  • Troy Waterfront Farmers' Market - 4 min walk
  • Troy Savings Bank Music Hall - 7 min walk
  • Russell Sage College - 8 min walk
  • MVP Arena - 11 min drive

Getting around

  • Albany-Rensselaer Station - 14 min drive
  • Albany, NY (ALB-Albany Intl.) - 20 min drive

Restaurants

  • ‪Uncle Sam Lanes - ‬4 min walk
  • ‪Dinosaur Bar-B-Que - ‬3 min walk
  • ‪Brown's Brewing Company - ‬3 min walk
  • ‪518 Craft Bar + Tasting Room - ‬6 min walk
  • ‪Lime Leaf Thai Bistro - ‬2 min walk

About this property

Best Western Plus Franklin Square Inn Troy/Albany

Hotel near Rensselaer Polytechnic Institute
Located close to Troy Savings Bank Music Hall and Russell Sage College, Best Western Plus Franklin Square Inn Troy/Albany provides free full breakfast, a terrace and a coffee shop/cafe. Free WiFi in public areas is available to all guests, along with a garden and laundry facilities.
You'll also enjoy perks such as:
  • Free self-parking
  • A vending machine, laundry services and a 24-hour front desk
  • A lift, smoke-free property and ATM/banking services
  • Guest reviews speak highly of the breakfast, helpful staff and location
Room features
All 88 rooms feature comforts such as air conditioning, in addition to amenities such as high-speed Internet.
Extra conveniences in all rooms include:
  • Bathrooms with free toiletries and hairdryers
  • 32-inch flat-screen TVs with cable channels
  • Wardrobes/cupboards, fridges and free infant beds

Languages

English

Property amenities

Internet

  • Available in all rooms: High-speed internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast
  • A coffee shop/cafe

Things to do

  • 24-hour gym

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference space

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 30 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 36 kg per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 30 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

BEST WESTERN PLUS Franklin Square Albany
BEST WESTERN PLUS Franklin Square Inn Albany
BEST WESTERN PLUS Franklin Square Inn Troy Albany
BEST WESTERN PLUS Franklin Square Troy Albany
Best Western Plus Franklin Square Inn Troy/Albany Troy
Best Western Plus Franklin Square Inn Troy/Albany
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Best Western Plus Franklin Square Inn Troy/Albany Hotel Troy

Frequently asked questions

Is Best Western Plus Franklin Square Inn Troy/Albany pet-friendly?

Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 36 kg per pet. There's a fee of USD 30 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at Best Western Plus Franklin Square Inn Troy/Albany?

As of 18 Feb 2025, prices found for a 1-night stay for 2 adults at Best Western Plus Franklin Square Inn Troy/Albany on 2 Mar 2025 start from AU$213.59, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Best Western Plus Franklin Square Inn Troy/Albany?

Self-parking is free at this property.

What time is check-in at Best Western Plus Franklin Square Inn Troy/Albany?

Check-in start time: 4:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Best Western Plus Franklin Square Inn Troy/Albany?

Checkout is at 11 AM.

Where is Best Western Plus Franklin Square Inn Troy/Albany located?

Situated in the historical district, this hotel is within a 10-minute walk of Rensselaer Polytechnic Institute, Troy Savings Bank Music Hall and Russell Sage College. Palace Theater and MVP Arena are also within 9 mi (15 km).

Best Western Plus Franklin Square Inn Troy/Albany Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 553 out of 1000 reviews
Rating 8 - Good. 289 out of 1000 reviews
Rating 6 - Okay. 80 out of 1000 reviews
Rating 4 - Poor. 49 out of 1000 reviews
Rating 2 - Terrible. 29 out of 1000 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay for buisness or leisure
Stayed 1 night in Jan 2025

10/10 Excellent

Katelyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and affordable. Parking was easy. The continental breakfast was great.
Stayed 1 night in Feb 2025

10/10 Excellent

Lance

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location

10/10 Excellent

Doris

Travelled with family
Liked: Cleanliness, staff & service
Great and nice clean place. Breakfast was very good.
Stayed 1 night in Jan 2025

10/10 Excellent

joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff very nice, she remembered me from another stay over the summer. Rooms are clean and area is convenient for walking and sight seeing.
Stayed 1 night in Dec 2024

10/10 Excellent

Tamyron

Stayed 1 night in Dec 2024

10/10 Excellent

billianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view nice room. Parking is horrible
Stayed 1 night in Sep 2024

6/10 Okay

Deepa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
There was a wedding party that was very loud even at 1am
Stayed 5 nights in Dec 2024

2/10 Terrible

Er Feng

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I usually expect a comfortable and relaxing stay when I book with Best Western, but unfortunately, my experience at the Franklin Square Inn was far from pleasant. First, the HVAC unit in my room was extremely noisy—every time it turned on, it sounded like a small airplane revving up. It was impossible to get a good night's sleep with that constant noise. To make matters worse, both the shower and sink were clogged. The water barely drained, leaving me standing in a pool of water while showering, which was really off-putting. I reported these issues to the front desk, but nothing was done during my stay to resolve them. I was really hoping for a more comfortable experience, especially given the price, but I won’t be returning to this location. If you're looking for a peaceful and hassle-free stay, I’d recommend looking elsewhere.
Stayed 1 night in Dec 2024

10/10 Excellent

Carla

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
The staff went above and beyond to ensure a pleasant stay. They were courteous, attentive, and quick to respond to any requests, and housekeeping maintained high standards throughout my visit.
Stayed 2 nights in Sep 2024

10/10 Excellent

Debbie

Stayed 1 night in Nov 2024

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 1 night in Dec 2024

8/10 Good

Michelle

Stayed 5 nights in Nov 2024

8/10 Good

Valentina, Roma

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food quality could be improved.
Stayed 2 nights in Nov 2024

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A quality hotel. Good breakfast, clean rooms, friendly staff. A good stay at a reasonable price.
Stayed 1 night in Nov 2024

10/10 Excellent

Kevin

Travelled with family
Liked: Property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place for a reasonable price. Served the purpose of my stay!
Stayed 1 night in Nov 2024

2/10 Terrible

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Abigail

Stayed 2 nights in Oct 2024

10/10 Excellent

Nadia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
...............................
Stayed 1 night in Oct 2024

10/10 Excellent

JEFFREY, GONZALES

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in the heart of downtown Troy. Many dinning options, all walkable.
Stayed 2 nights in Oct 2024