Courtyard by Marriott Troy

3.0 star property
Hotel in Troy with fitness centre and seasonal outdoor pool
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Courtyard by Marriott Troy

Property amenity
Property amenity
Reception
Property amenity
Outdoor pool

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Breakfast available
  • Housekeeping
  • Pet-friendly
  • Laundry
  • Pool
The price is AU$196
includes taxes & fees
30 Dec - 31 Dec

Room options

Available filters for rooms
Showing 8 of 8 rooms

Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Coffee/tea maker
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 1 King Bed with Sofa bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Private bathroom
  • 33 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Private bathroom
Hairdryer
  • 29 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Private bathroom
Hairdryer
  • 29 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Coffee/tea maker
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 1 King Bed with Sofa bed (Hearing Accessible)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Private bathroom
  • 33 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Coffee/tea maker
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Sofa bed - twin
  • 65 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
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About the area

Map
115 Troy Plaza Loop, Troy, AL, 36081

What's nearby

  • Veterans Memorial Stadium - 2 min drive
  • Troy University - 3 min drive
  • Pike County Confederate Monument - 4 min drive
  • Pioneer Museum of Alabama - 6 min drive
  • Camp Butter and Egg - 9 min drive

Getting around

  • Montgomery, AL (MGM-Montgomery Regional) - 59 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪Starbucks - ‬14 min walk
  • ‪Chick-fil-A - ‬6 min walk
  • ‪Dairy Queen - ‬3 min drive
  • ‪Wendy's - ‬11 min walk

About this property

Courtyard by Marriott Troy

Hotel in the business district
Take advantage of a corner/local shop, a coffee shop/cafe and a garden at Courtyard by Marriott Troy. The on-site American cuisine restaurant, Bistro, offers breakfast and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a bar.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool
  • Cooked-to-order breakfast (surcharge), self-parking (surcharge) and express check-out
  • A banquet hall, coffee/tea in reception and free newspapers
  • 2 meeting rooms, laundry services and a front desk safe
  • Guest reviews give top marks for the helpful staff
Room features
All 74 rooms offer comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches such as free WiFi and desk chairs.
Extra amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with showers and free toiletries
  • 32-inch flat-screen TVs with cable channels
  • Wardrobes/cupboards, free infant beds and coffee/tea makers

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (USD 5.12 per day)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 1 to 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bistro

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free cot
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,001 square feet of conference space
  • 2 meeting rooms
  • Business centre

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from 19 September 2024 to 30 November 2024 (completion date subject to change). The following areas are affected:
  • Lift
  • Hallway
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 5 per pet, per day, plus a one-off cleaning fee of USD 50
Service animals are welcome, and are exempt from fees
2 total pets

Children and extra beds

Children are welcome
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 1 to 20 per person
  • Self-parking fee: USD 5.12 per day
  • Pet fee: USD 5 per pet, per day plus a one-off USD 50 cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The seasonal pool will be open from 01 March to 04 September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Courtyard Marriott Hotel Troy
Courtyard Marriott Troy
Courtyard Troy
Courtyard Troy Marriott
Marriott Courtyard Troy
Marriott Troy
Troy Courtyard
Troy Courtyard Marriott
Troy Marriott
Troy Marriott Courtyard
Courtyard By Marriott Detroit Troy Hotel Troy
Courtyard Marriott Troy Hotel
Courtyard by Marriott Troy Troy
Courtyard by Marriott Troy Hotel
Courtyard by Marriott Troy Hotel Troy

Frequently asked questions

Does Courtyard by Marriott Troy have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Courtyard by Marriott Troy?

As of 23 Dec 2024, prices found for a 1-night stay for 2 adults at Courtyard by Marriott Troy on 30 Dec 2024 start from AU$196.46, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Courtyard by Marriott Troy pet-friendly?

Yes, this property allows pets (limit 2 total). There's a fee of USD 5 per pet, per day. A cleaning fee of USD 50 also applies. Service animals are exempt from fees.

How much is parking at Courtyard by Marriott Troy?

Self-parking is available for USD 5.12 per day.

What time is check-in at Courtyard by Marriott Troy?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Courtyard by Marriott Troy?

Checkout is at noon.

Where is Courtyard by Marriott Troy located?

Situated in the business district, this hotel is within 1 mile (2 km) of Veterans Memorial Stadium and Troy University. Trojan Arena and Pike County Confederate Monument are also within 3 miles (5 km).

Reviews

8.4

Very good

Rating 10 - Excellent. 342 out of 663 reviews" "
Rating 8 - Good. 175 out of 663 reviews" "
Rating 6 - Okay. 69 out of 663 reviews" "
Rating 4 - Poor. 40 out of 663 reviews" "
Rating 2 - Terrible. 37 out of 663 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Gary

Stayed 1 night in Nov 2024

6/10 Okay

Jennifer

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fire alarm went off once after we had gone to bed the first night. The second night it went off 6 times in the middle of the night. We got no sleep whatsoever! Shower didn't drain, toilet lever had to be held down flush. Young man at the front desk Friday morning was not polite and did not have any concerns for the issues with our stay.
Stayed 2 nights in Nov 2024

4/10 Poor

Carol

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff was friendly. The bathroom floor sticky, wallpaper nasty, like someone threw up on it! Ceiling was wet all over, wallpaper in hallway was hanging off. Plug by bed is a fire hazard b/c it’s too loose to hold a plug.
Stayed 1 night in Oct 2024

6/10 Okay

Ammie

Travelled with family, Travelled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
The room was clean enough and the staff was nice, but there were issues. We evacuated from Hurricane Helene and stayed 2 nights, during the stay the Bistro was completely closed in the hotel "because of the storm," the whole stay, Wednesday - Friday. So, that perk I paid for was not available and I was still charged a .44 cent daily "Restaurant Tax." Breakfast was a paper bag with a prepackaged muffin, rotten orange and bottle of water. We stayed on the 2nd floor and the floor above us creaked with every footstep of the guest above us, it was so loud and uncomfortable. The 1st floor appeared to have had some type of water leak/damage that was being repaired and mitigated, the wall paper was ripped up along the bottom of the walls and rooms were being aired out and cleaned by a service company. It was a place to lay our heads, but not worth the $566 I paid and will not stay again.
Stayed 2 nights in Sep 2024

6/10 Okay

gary

Travelled with family
Disliked: Amenities, property conditions & facilities
Reserved a king studio suite. Got there and was given a standard 2 queen bed room. When I asked about it they said I had reserved an executive king and this was actually larger and that they lowered the rate because it wasn't a king. Not what I asked or reserved. When I asked about getting a king room they said it was all they had and that 30 of their rooms were flooded. When they went in and checked they had not reduced my rate, not sure if they ever actually did. When half your hotel is flooded and the other areas look like they've already been flooded, wallpaper peeled off and holes in the ceiling, how about not being the most expensive hotel in the city. Definitely not worth the price. A $70 room would have been just as nice and I probably would have gotten breakfast too
Stayed 1 night in Sep 2024

6/10 Okay

Amy

Travelled with family
Disliked: Property conditions & facilities
The place was in a good location - very close to campus, which was a huge plus! The hotel itself was not up to the typical Courtyard standards. There were various stages of construction throughout, with peeling paint on the wall and dirty walls and baseboards. There was not breakfast available. The fitness center was good, except the AC wasn’t working and there were no fans. Overall, it was just okay - I guess I expected more because it was a Courtyard and I have never stayed in one that wasn’t very nice.
Stayed 1 night in Aug 2024

2/10 Terrible

Christian

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Same as my other review of this property. I booked through this app so I should not have to pay any fees or taxes. But the hotel still decided to take $20 off of my card and not return all of it. And charged me for parking. They charged me for parking when I didn't even park a car there. They didn't even warn that they would be charging for parking. They also charged me a restaurant tax. I never dined in the restaurant. This is flat out theft and an excusable. I was told by a person that works the front desk that this is their policy. And that everybody complains about it. But they just do it anyway. They just steal from every person that stays there anyway? That's their policy? If they aren't telling you about these fees ahead of time and they aren't getting permission to take it from you. It's theft. Plain and simple
Stayed 1 night in Aug 2024

2/10 Terrible

Christian

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I booked the room through this application. In this application it says that all fees and taxes are included. You're at the hotel they took $20 off of my card. And it kept $7 for taxes and fees. They charged me for parking which they never told me about. And they charged me a restaurant tax And I didn't use the restaurant. I also never parked a vehicle there. I was dropped off by someone I work with. So basically this hotel stole from me. They did it on both of my stays. And since I'm supposed to keep booking this property Because it's what my company wants me to use. I guess I can look forward to them stealing for me every time I stay there. The person working the front desk told me that every single person complains about these fees being added. That's a regular thing. And that it's just their policy. Their policy is to steal from you? I was contacted by a salesperson who said I would be refunded. I replied to them but I never heard from them again. Because I want to know if I'm going to be refunded for the second stay. And for every other stay. Or do I need to start booking somewhere else.
Stayed 1 night in Aug 2024

6/10 Okay

BILL

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 2 nights in Aug 2024

4/10 Poor

BILL

Business traveller
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Staff was fantastic however there were issues with my room. Toilet had a dirty ring in it. Looked like it needed a good scrubbing with comet. When I pulled the bedspread back on both beds' sheets were wrinkled like they didn't change sheets. Desk chair had white stains. I asked for another room and they gave me one. Same issues with new room but desk chair was ok. And they charge for parking!!! I'd recommend the Hampden Inn next door.
Stayed 2 nights in Aug 2024

8/10 Good

Val

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Not a word
The check in clerk did not say one single word to me. When I arrived, he just looked at me until i told him my name. He then did not say a word during the transaction and handed me the card key, again without saying anything. The check out clerk was nicer and spoke to me. This is unusual, as i usually experience good customer service at this particular hotel and location.
Stayed 1 night in Aug 2024

6/10 Okay

Wade

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It appears to be undergoing renovations so that is a temporary negative. The location is ideal.
Stayed 2 nights in Aug 2024

2/10 Terrible

Bernice

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
check Friday August 2, 2024 Rm 105- room smell ac had mold and smell of mold Switch to Rm 108- spent friday night and woke up to wet carpet..after rain, carpet wet and mold in corner of ac Ck in clerk stated we couldn't switch room until clean up crew come in which would be in a couple hours.. Miss Bonnie also at ck in counter....poor customer service..proceeded to say to me unfortunately there's nothing we can do about that, it was heavy rain last night.. a room that begin to smell and carpet is saturated in water due heavy rain..unacceptable Switch to Rm 206 was given after Terrell assistant the check in clerk Jessica .. Room 206 was ok. After checking out the new room..I went back to from desk and asked for manager on duty, which I was told they don't work on weekends and will be on duty on Monday I also told Miss Bonnie what she stated was unacceptable and very poor customer service, she apologize for what she stated previously, however it was already said.
Stayed 3 nights in Aug 2024

10/10 Excellent

Angeline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very clean, but the window was a mess. Could hardly see through it because of green mildew. The soap dispensers could have used some labels. Beds were very comfortable.
Stayed 1 night in Jul 2024

4/10 Poor

Carla

Travelled with family
Disliked: Amenities, property conditions & facilities
We arrived at the hotel late in the evening. We were told that the systems were down and we were unable to check in until approximately 30-40 minutes after we arrived. We finally got into our rooms at 10:30pm after many hours of driving. We were unable to shower the next morning due to the water being brown. The water stained the bottom of the tub. Also, we were unable to brush our teeth with the tap water because of the dirty water. When we arrived, there was noticeable water damage in the lobby and on our floor of the hotel. There was exposed pipes and wallpaper that had been ripped off to be replaced at some point. All the front desk offered was complimentary water bottles to wash our face and brush our teeth. We were not given any money back for this huge inconvenience, considering we had a special event to attend the morning that we checked out of the hotel. We have pictures and videos of the water conditions in the shower/tub. We were very dissatisfied with our stay.
Stayed 1 night in Jul 2024

2/10 Terrible

Kristi

Stayed 1 night in Jul 2024

2/10 Terrible

Robert Stephen

Stayed 1 night in Jul 2024

10/10 Excellent

Angelia

Stayed 1 night in Jul 2024

2/10 Terrible

Kerrie

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Elanora

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2024

6/10 Okay

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel located in convenient proximity to Troy University. However, water stains allover ceiling, room not very clean, bathroom not cleaned. Fine for one quick night, but would not want to stay for prolonged period of time
Stayed 1 night in Jul 2024

6/10 Okay

Mark

Liked: Staff & service
Disliked: Property conditions & facilities
While checking in on Tuesday, I noticed several blowers on the first floor. In addition, the ceiling appeared to be stained with water. The staff member assisting me shared that the sprinkler system was accidentally activated a few days prior to my arrival, which created water damage on each floor of the hotel. This also impacted the common area on the first floor, due to the positioning of blowers. During the second day of my stay the fire alarm in my room continued to periodically be activated, due to the system being tested. This lasted for several hours throughout the day. I completely understand that accidents will happen. However, as a courtesy, since I booked the room more than a week ago, I would have appreciated being informed of these issues by Marriott, before discovering them when checking in to the hotel.
Stayed 2 nights in Jul 2024

4/10 Poor

Jeremy, Robertsdale

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It’s not really the staff’s fault Were there water poured into the building. Specifically, right outside our room door. When they worked to clean it up, they use large fans that kept me up most the night.
Stayed 2 nights in Jun 2024

6/10 Okay

Alexis

Stayed 1 night in Jun 2024