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Maison Tulum

3.0 star property
Hotel with a rooftop terrace, near Tulum National Park
your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Maison Tulum

Terrace/patio
Terrace/patio
Breakfast area
Reception
Front of property
VIP Access

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Restaurant
  • Air conditioning
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi
The price is AU$73
includes taxes & fees
28 Sept - 29 Sept

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks
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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

Highlights

Air conditioning
TV
Pillow-top bed
Ceiling fan
Premium bedding
Hairdryer
Rainfall showerhead
Private bathroom
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse, 1 Queen Bed

Penthouse, 1 Queen Bed

Penthouse, 1 Queen Bed

Highlights

Balcony
Air conditioning
TV
Pillow-top bed
Ceiling fan
Premium bedding
Hairdryer
Rainfall showerhead
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Studio, Multiple Beds

Standard Studio, Multiple Beds

Standard Studio, Multiple Beds

Highlights

Air conditioning
Mini-fridge
TV
Pillow-top bed
Ceiling fan
Premium bedding
Hairdryer
Rainfall showerhead
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Suite

Suite

Suite

Highlights

Patio
Separate dining area
Air conditioning
Kitchenette
Full-sized fridge/freezer
TV
Ceiling fan
Pillow-top bed
  • 28 sq m
  • City view
  • Sleeps 4
  • 1 King Bed, 1 Double Sofa Bed and 1 Single Bed

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includes taxes & fees
28 Sept - 29 Sept
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About the area

Map
Calle Alfa Norte Esquina Con Sagitario, Poniente S/n Colonia Centro, Tulum, QROO, 77780

What's nearby

  • Tulum National Park - 3 min drive
  • Gran Cenote - 5 min drive
  • Tulum Mayan Ruins - 8 min drive
  • Playa Ruinas - 11 min drive
  • Playa Paraiso - 17 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 45 min drive

Restaurants

  • ‪Encanto Cantina - ‬4 min walk
  • ‪BABEL Café - ‬3 min walk
  • ‪El Takazo Jr. - ‬3 min walk
  • ‪La Fournee - ‬3 min walk
  • ‪La Trattoria Da Mauri e Simo - ‬4 min walk

About this property

Maison Tulum

Hotel near Tulum Mayan Ruins
Take advantage of a rooftop terrace, a garden and a restaurant at Maison Tulum. Free in-room WiFi and a bar are available to all guests.
You'll also enjoy perks such as:
  • Bike hire, a front desk safe and tour/ticket information
  • Multilingual staff, a reception hall and smoke-free property
  • Coffee/tea in reception and luggage storage
  • Guest reviews give top marks for the helpful staff
Room features
All guest rooms at Maison Tulum feature thoughtful touches, such as premium bedding and air conditioning, as well as amenities, such as free WiFi and safes.
More amenities include:
  • Pillowtop mattresses and rollaway/extra beds (surcharge)
  • Bathrooms with rainfall showers and free toiletries
  • 32-inch TVs with cable channels

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • No lift

More

  • 1 building
  • 2 floors
  • Built in 2009
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MXN 200.0 per night.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: MXN 500 per stay

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: MXN 200.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a security system

We should mention

This property does not have any lifts
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Maison Hotel Tulum
Maison Tulum
Maison Tulum Hotel Tulum
Maison Tulum Hotel
Maison Tulum Hotel
Maison Tulum Tulum
Maison Tulum Hotel Tulum

Frequently asked questions

Is Maison Tulum pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Maison Tulum?

As of 27 Sept 2024, prices found for a 1-night stay for 2 adults at Maison Tulum on 28 Sept 2024 start from AU$72.88, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Maison Tulum?

Maison Tulum doesn't offer parking.

What time is check-in at Maison Tulum?

Check-in start time: 3:00 PM; check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Maison Tulum?

Checkout is at noon.

Where is Maison Tulum located?

Located in Tulum City Center, this hotel is 0.1 mi (0.2 km) from Dos Aguas Park and 2.4 mi (3.8 km) from Tulum Mayan Ruins. Hospital de Tulum and Temple of Doom are also within 2 miles (3 km).

Maison Tulum Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 265 out of 540 reviews" "
Rating 8 - Good. 183 out of 540 reviews" "
Rating 6 - Okay. 56 out of 540 reviews" "
Rating 4 - Poor. 25 out of 540 reviews" "
Rating 2 - Terrible. 11 out of 540 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jacqueline.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was just the old historic feel I was looking for from days gone by and it was great! Lledro the mgr was always available and the breakfast/ lunch was excellent food wonderful Barrista and service!
Stayed 4 nights in Jun 2024

8/10 Good

veeraraghavan

Travelled with family
Liked: Staff & service, property conditions & facilities
we had comfortable stay
Stayed 1 night in May 2024

10/10 Excellent

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Guillermo the manager was so welcoming and helpful. The property was beautifully decorated. Rooms were clean and bed comfortable. The breakfast was amazing and all the staff were extremely kind. Highly recommend this place.
Stayed 2 nights in Feb 2024

10/10 Excellent

Edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very brief stay for just one night after arriving into Cancun and gerring the ADO bus down to Tulum. Easy walk from the bus station a very friendly welcome from Guillermo and the room was clean and comfortable with a nice big bed. Lush gardens and a cute parrot. Thank you

8/10 Good

Valerie

Stayed 1 night in Jan 2024

10/10 Excellent

Arturo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient place, cleaness is great and the place has a great vibe. Guillermo provided great host service!
Stayed 2 nights in Jan 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will come back and stay again!
Clean. Very comfortable bed. Excellent location near main road and ADO bus terminal. Easy to walk neighborhood. I felt very safe. Guillermo was very courteous. Coffe shop employees very friendly and great coffee!
Stayed 2 nights in Dec 2023

10/10 Excellent

Theresa

Liked: Cleanliness
I loved this small lively hotel in Tulum. Located perfectly close for walking to main commercial area but feeling further away than it is from all the tourist noise and busyness aLovely Little tropical courtyard, comfortable and pretty rooms that acknowledge the locale with art and decor. Guillermo the on-site proprietor is very friendly and helpful. Staff and cafe wonderful. Perfect!
Stayed 3 nights in Nov 2023

4/10 Poor

Eric

Travelled with group
Disliked: Staff & service
Booked for a 7 day stay. Room was ok, but area surrounding the hotel was very noisy and not the best. Pictures and reviews I don’t think were a fair representation. We actually checked out the day after arrival and did not get a refund for the remaining stay. We didn’t care and went to another hotel and were much happier.

8/10 Good

Tom

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I liked that they stored baggage for us. The property was very close to the ADO bus stop so it was convenient to get to/from the hotel. The manager was also very nice. The rooms are a little old but everything worked fine. The shower pressure is a bit weak. The property is off the main drag so it's a little quieter but there will still be some vehicle traffic. I liked the green and plants of the venue, and the cats too.
Stayed 1 night in Jun 2023

10/10 Excellent

Daniel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this property, I have stayed here 3 different times. Tons of character, places is clean and super cool. Guillermo is super nice and very helpful. Thanks again, see you next time.

10/10 Excellent

Jacques

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Maison Tulum is a real treasure. It's clean It's comfortable. The host, Guillermo, is extremely welcoming and accommodating. Maison Tulum is truly unique in its tasteful construction and decor. Everywhere you look holds a surprise. The owners are actively involved with maintenance and with the guests. And last, but not least, spending time on the rooftop terrace is a special treat.
Stayed 16 nights in Feb 2023

10/10 Excellent

Mark

Travelled with partner
Liked: Staff & service
This was our first trip to Tulum. My wife and I had a great time! The Hotel was clean and everything worked perfectly. The manager Guillermo was very personable and accommodating. We were unsure of what to do and not do. Guillermo spoke to us for long periods of time about the History of Tulum and surrounding areas. He gave us many suggestions of things to do and explained with great detail the best way to get around to see and do the things we wanted to do. We definitely recommend this hotel. We cannot wait to go back.
Stayed 4 nights in Feb 2023

10/10 Excellent

Amy, Quincy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself is very charming, artsy, & full of gorgeous plants. The room was adequate… the AC worked well. Guillermo was an excellent host w/great taste. Ge arranged a shuttle for us back to the airport in Cancun that was private & less expensive than originally planned. Great coffee & pastry at the shop attached. Great deal for your $. Thank you Guillermo. Hope your holiday was great!

10/10 Excellent

Melissa

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities
I would highly recommend!!!! Owner and workers are amazing! It’s beautiful and offers many services
Stayed 1 night in Dec 2022

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2nd time at the property, really like it here, tons of character and exactly the type of place I like to stay at. Will return again for sure next time I’m in Tulum and will tell like minded friends to stay as well.

8/10 Good

Sofia

Liked: Staff & service, amenities, property conditions & facilities
No hot water!!
Stayed 2 nights in Oct 2022

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you're going to Tulum this is the only place to stay. It's centrally located but tucked away from the noise, the staff are absolutely fantastic and the cafe downstairs is a hidden gem. You'll feel like you're in a jungle while being located in downtown Tulum.
Stayed 15 nights in Sep 2022

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy and cute in Downtown Tulum
Guillermo and Flor were fantastic hosts in this quaint little hotel. The room was comfortable with AC, there was purified water, and the hotel itself is gorgeous. There was a tiny bit of street noise - but far less than the main street until around 11 pm which was fine. The property has cute cats, comfy hammocks and good internet
Stayed 2 nights in Aug 2022

10/10 Excellent

Jessica Jordan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful, so different from other things in the area. The Staff is so kind and caring, And the restaurant connected is delicious with the most amazing staff.
Stayed 6 nights in Jun 2022

10/10 Excellent

Casey Lynn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My fiance and I had the most amazing time here for his birthday. We stayed a total of 6 nights and are definitely planning a trip back! The room was beautiful and clean. The staff were absolutely amazing! Giving us recommendations for places to go and places to eat. We loved every single part of our trip and felt extremely safe. The little restaurant downstairs also has the most amazing breakfast and coffee.
Stayed 6 nights in May 2022

10/10 Excellent

Coreen, Derry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff! Beautiful grounds. Has a roof top terrace common space that is very peaceful. Our room #6 is very private with balcony.
Stayed 1 night in May 2022

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An Oasis in Tulum!
When we first walked in it was like entering an enchanted forest. Really charming! Then we were greeted by the host and made to feel very welcome. Excellent customer service! The room was good quality with a very comfortable king size bed. Highly recommended and very close to ADO bus station.
Stayed 1 night in Apr 2022

10/10 Excellent

Airat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing
Stayed 5 nights in Mar 2022

10/10 Excellent

leonie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the owners are extremely helpful and friendly
Stayed 5 nights in Mar 2022