Naay Zama Reviews, Deals & Photos 2025

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Rejuvenate your senses at the spa then cool off by the pool surrounded by nature.

Where to?

Dates

February 2025

18

March 2025

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Pet-friendly
Pool
Room service
Breakfast available
Spa
Housekeeping

includes taxes & fees

12 Mar - 13 Mar

Room options

All rooms

1 bed

2 beds

3+ beds

Showing 3 of 3 rooms

Elite Room, Garden View

Highlights

Balcony or patio

Individually furnished

Individually decorated

Air conditioning

Premium bedding

Down duvet

Ceiling fan

Private bathroom

Sleeps 4
1 Double Bed and 1 King Bed

Deluxe Room, Hot Tub, Garden View

Highlights

Balcony or patio

Individually furnished

Individually decorated

Private indoor hot tub

Air conditioning

Sofa bed

Down duvet

Ceiling fan

Sleeps 2
1 Queen Bed

Grand Room, Kitchen, Garden View

Highlights

Balcony or patio

Garden

Individually furnished

Individually decorated

Air conditioning

Kitchen

Dining table

Smart TV

Sleeps 6
1 King Bed and 2 Double Beds

Similar properties

2 outdoor pools, open 7:00 AM to 9:00 PM, pool loungers

Pool
Spa
Parking included
Free WiFi

includes taxes & fees

25 Feb - 26 Feb

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About the area

Parque Dos Ojos, Tulum, QROO, 77774

What's nearby

Xcacel Beach - 3 min walk
Xel-Há Park - 20 min walk
Xcacel-Xcacelito Sanctuary - 5 min drive
Soliman Bay - 10 min drive
Dos Ojos Cenote - 11 min drive

Getting around

Tulum Intl. Airport (TQO) - 58 min drive

Restaurants

‪Restaurant Kukulkan - ‬8 min drive
‪Restaurante Arlequin - ‬9 min drive
‪Vela Sur - ‬8 min drive
‪Piscis snack bar - ‬9 min drive
‪Los Corales - ‬8 min drive

About this property

Naay Zama

Upscale hotel near Xel-Há Park

At Naay Zama, you can look forward to a terrace, a garden and laundry facilities. Treat yourself to spa services, such as a hot stone massage, a facial or a body scrub. Free in-room WiFi and a restaurant are available to all guests.

You'll also find perks such as:

An outdoor pool
Free self-parking
Cooked-to-order breakfast (surcharge), free bike hire and beach towels
Beach umbrellas, outdoor furniture and concierge services

Room features

All rooms are individually furnished, and feature comforts such as premium bedding and air conditioning, in addition to perks such as free WiFi and safes.

More conveniences in all rooms include:

Bathrooms with shampoo
Balconies or patios, wardrobes/cupboards and ceiling fans

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Free self parking on site

Food and drink

Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: USD 13 to 28 per person
A restaurant
Private picnics

Things to do

Free bicycle rentals
Outdoor pool

Conveniences

Guidebooks
Laundry facilities
Limited-hour front desk

Guest services

Concierge services
Housekeeping (daily)
Proposal/romance packages
Tour and ticket assistance

Outdoors

Beach towels
Beach umbrellas
Garden
In a national park
Outdoor furniture
Terrace

Spa

Body scrubs
Deep-tissue massages
Facials
Hot stone massages
Prenatal massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No lift
Smooth flooring in public areas
Smooth flooring in room
Well-lit path to entrance

Room amenities

Bedroom

Down comforter
Premium bedding

Bathroom

Private bathroom
Shampoo
Soap
Toilet paper
Towels provided

Food and drink

Champagne service
Limited room service

More

Air conditioning
Ceiling fan
Individual decor
Individual furnishings
Safe
Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours

This property doesn't offer after-hours check-in

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of USD 40 per pet (varies based on length of stay)

Service animals are welcome, and are exempt from fees

Welcoming dogs only

Food and water bowls are available

Children and extra beds

Children 18 and younger are not allowed at this property; all guests older than 18 are welcome

Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

Fee for cooked-to-order breakfast: approximately USD 13.00 to 28.00 per person
Pet fee: USD 40 per pet (varies based on length of stay)
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property uses solar energy, plus a grey water recycling system

We should mention

This property does not have any lifts

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Children 18 years old and younger are not permitted at this property

Property is also known as

Naay Tulum

Naay Zama Hotel

Naay Zama Tulum

Naay Zama Hotel Tulum

Frequently asked questions

Does Naay Zama have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Naay Zama?

As of 18 Feb 2025, prices found for a 1-night stay for 2 adults at Naay Zama on 12 Mar 2025 start from AU$113.21, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Naay Zama pet-friendly?

Yes, dogs are allowed at this property. There's a fee of USD 40 per pet, per night. Service animals are exempt from fees.

How much is parking at Naay Zama?

Self-parking is free at this property.

What time is check-in at Naay Zama?

Check-in start time: 3:00 PM; check-in end time: 10:00 PM. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at Naay Zama?

Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Naay Zama located?

Situated in a national park, this hotel is within 1 mi (2 km) of Xcacel Beach and Xel-Há Park. Xcacelito Beach and Xcacel-Xcacelito Sanctuary are also within 2 miles (3 km).