Pacha Tulum Boutique Hotel

4.0 star property
Bed & breakfast with a full-service spa, near Tulum Mayan Ruins
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Pacha Tulum Boutique Hotel

Outdoor pool
Presidential Suite | Terrace/patio
Presidential Suite
Front of property
Presidential Suite | Living area
VIP Access

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Pool
  • Spa
  • Room service
  • 24/7 front desk
  • Housekeeping
The price is AU$89
includes taxes & fees
12 Dec - 13 Dec

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Room options

Available filters for rooms
Showing 7 of 7 rooms

Deluxe Double Room, 1 King Bed with Sofa bed, Pool View

Highlights

Deck/patio
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Dining table
Smart TV
  • 23 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Junior Suite, Multiple Beds, Pool View

Highlights

Deck/patio
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Dining table
Smart TV
  • 38 sq m
  • Sleeps 6
  • 2 Queen Beds and 2 Single Sofa Beds

Deluxe Bungalow, 1 King Bed, Poolside

Highlights

Deck/patio
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Dining table
Blackout curtains
Ceiling fan
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room

Highlights

Deck/patio
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Dining table
Ceiling fan
Private bathroom
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Traditional Double Room, Garden View, Garden Area

Highlights

Deck/patio
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Dining table
Ceiling fan
Hairdryer
  • 15 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Standard Double or Twin Room, 1 Bedroom, Garden View, Garden Area

Highlights

Deck/patio
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Dining table
Separate bedroom
Blackout curtains
  • 15 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Presidential Suite

Highlights

Deck/patio
Private plunge pool
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Dining table
Smart TV
  • 66 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed
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About the area

Map
Av. Coba Norte Across the Street of, San Francisco next to the Oxxo C.P, Tulum, QROO, 77780

What's nearby

  • Tulum National Park - 16 min walk
  • Gran Cenote - 3 min drive
  • Tulum Mayan Ruins - 6 min drive
  • Las Palmas Public Beach - 12 min drive
  • Playa Paraiso - 15 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 89 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪La Coqueta - ‬1 min walk
  • ‪Boston’s Tulum - ‬4 min walk
  • ‪Azul Cafe - ‬3 min walk
  • ‪Papaya Pizza & Co - ‬5 min walk

About this property

Pacha Tulum Boutique Hotel

Upscale bed & breakfast near Tulum National Park
At Pacha Tulum Boutique Hotel, you can look forward to a poolside bar, a terrace and a coffee shop/cafe. Active travellers can enjoy amenities, such as cycling and ecotours, at this bed & breakfast. Treat yourself to a massage at the on-site spa. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and a library.
Additional perks include:
  • An outdoor pool
  • Free self-parking
  • Bike hire, a round-trip airport shuttle (surcharge) and a 24-hour front desk
  • Tour/ticket information, luggage storage and a front desk safe
  • Guest reviews give top marks for the helpful staff
Room features
All guest rooms at Pacha Tulum Boutique Hotel offer comforts, such as air conditioning, in addition to amenities, such as free WiFi and safes.
More amenities include:
  • Heating and ceiling fans
  • Bathrooms with showers and free toiletries
  • Decks/patios, wardrobes/cupboards and mini fridges

Languages

English, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar

Family friendly

  • Dining table
  • Free cot
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift

More

  • Designated smoking areas (fines apply)
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Dining table
  • Free bottled water
  • Limited room service
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Airport shuttle fee: USD 130.00 per vehicle (one-way, maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit

We should mention

This property does not have any lifts
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Pacha Boutique Hotel
Pacha Tulum Boutique
Pacha Tulum Boutique Tulum
Pacha Tulum Boutique Hotel Tulum
Pacha Tulum Boutique Hotel Bed & breakfast
Pacha Tulum Boutique Hotel Bed & breakfast Tulum

Frequently asked questions

Does Pacha Tulum Boutique Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Pacha Tulum Boutique Hotel?

As of 11 Dec 2024, prices found for a 1-night stay for 2 adults at Pacha Tulum Boutique Hotel on 12 Dec 2024 start from AU$88.95, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Pacha Tulum Boutique Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Pacha Tulum Boutique Hotel?

Self-parking is free at this property.

What time is check-in at Pacha Tulum Boutique Hotel?

Check-in start time: 3:00 PM; check-in end time: noon. After-hours check-in is not available.

What time is check-out at Pacha Tulum Boutique Hotel?

Checkout is at noon.

Does Pacha Tulum Boutique Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 130.00 per vehicle applies.

Where is Pacha Tulum Boutique Hotel located?

Located in Tulum City Center, this spa bed & breakfast is within 1 mile (2 km) of Dos Aguas Park and Tulum National Park. Tulum Mayan Ruins is 1.6 mi (2.6 km) away.

Reviews

8.8

Excellent

Rating 10 - Excellent. 115 out of 183 reviews" "
Rating 8 - Good. 40 out of 183 reviews" "
Rating 6 - Okay. 13 out of 183 reviews" "
Rating 4 - Poor. 7 out of 183 reviews" "
Rating 2 - Terrible. 8 out of 183 reviews" "

9.0/10

Cleanliness

9.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Jorge Juarez, Indianapolis

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Upon my arrival, the place looked completely different from the pictures, and the rooms were much smaller than expected. The bed were bare and dirty with only sheets, and there was no iron or blow dryer provided. When I requested these, they handed me the worst possible options, and neither worked properly. The WiFi was terrible, and to make matters worse, they demanded an additional payment, claiming I hadn’t paid some type of tax. It was only about $15, but the whole situation felt shady. The pool was tiny, filthy, and completely unused by guests. To top it off, they never honored the VIP complimentary drinks as promised. This place is a complete scam stay away.
Stayed 4 nights in Dec 2024

2/10 Terrible

ROSSITSA

Stayed 1 night in Nov 2024

10/10 Excellent

Lesley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing. The location is near all the restaurants and the one adjoining the property was fantastic. The rooms are small but have everything that you need to enjoy the beautiful Pueblo. We highly recommend this spot if you are looking to see all the things Tulum has to offer.
Stayed 7 nights in Nov 2024

8/10 Good

Dorothy

Liked: Cleanliness
Stayed 1 night in Nov 2024

8/10 Good

Dariusz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Half the price of those by the beach and no mosquitos 😄
Stayed 2 nights in Nov 2024

10/10 Excellent

angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay there, the pool was nice and relaxing. The room was small but just perfect in my opinion!! The faucets were a little rusty but I didn’t mind it but maybe others will, enjoyed how everything like restaurants, and stores were walking distance, i definitely recommend staying here!!
Stayed 1 night in Aug 2024

2/10 Terrible

NANCY

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The Staff was friendly and helpful but the room was dirty. We booked our stay for 6 nights for the king suite, we got there on Sunday night and noticed little bugs on the bed, we smooshed them and took off the bed sheets (which were stained). The rug had food crumbs and the mini fridge had hairs. The water went off while taking a shower, so we had to wait for them to turn it back on. We left early morning and came back in the afternoon, they made the bed with the same dirty sheets, flipped the bath towel/rug over and didn’t sweep. We found bugs again on the bed that looked like bed bugs. We decided to leave that night to another hotel and when we went to check out, they did offer to change us to another room but we figured if that’s the way they “cleaned” our room that’s the way they cleaned all the other rooms. They couldn’t refund our money back because we reserved through Travelocity, so we lost 5 paid nights.
Stayed 6 nights in Jul 2024

10/10 Excellent

Jesus

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, nice room,people are amazing, helpful, great stay....
Stayed 1 night in Jul 2024

10/10 Excellent

LAVERNE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was small, clean and comfortable. The service was excellent
Stayed 4 nights in Jul 2024

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
I stayed at this sweet hotel for 1 night. The staff were friendly and accomodating. I will stay ther again. ~K.B
Stayed 1 night in Jun 2024

10/10 Excellent

Laura

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We recently stayed at Pacha Tulum Boutique Hotel and had an absolutely fantastic experience. From the moment We arrived, the reception service was exceptional, Rodriguez went above and beyond to ensure that our check-in process was welcoming and informative. We received numerous complimentary drinks on arrival and throughout. Throughout our stay, the level of assistance provided by the hotel staff were unparalleled. Whether I needed recommendations for local attractions or assistance with any requests, they were always there to help with a smile and friendly chat. Their attention to detail and willingness to accommodate guests truly sets this hotel apart from others ive stayed at. Not only was the service outstanding, but the hotel itself was also beautiful and well-maintained. The rooms were comfortable and beautifully decorated, providing a serene environment to relax in after exploring each day. Overall I would highly recommend!
Stayed 4 nights in Feb 2024

10/10 Excellent

D

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were kind and helpful. Would stay here again.
Stayed 3 nights in Feb 2024

8/10 Good

Parvin, hayward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to Tulum centro and ruins area, perfect for transportation options. Great staff, always willing to help and provides ideas to tourists.
Stayed 2 nights in Feb 2024

10/10 Excellent

Thomas S

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and location. Good food. Nice garden. Busy and noisy street outside.
Stayed 1 night in Jan 2024

8/10 Good

Alistair

Liked: Cleanliness, staff & service, property conditions & facilities

2/10 Terrible

Erin

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
None.
Stayed 1 night in Nov 2023

8/10 Good

Evan

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

10/10 Excellent

Miguel Angel

Liked: Cleanliness, staff & service, property conditions & facilities
The property host where very essential in me getting the most out of vacation. Highly recommend it for any planning on going to Tulum.
Stayed 11 nights in Sep 2023

10/10 Excellent

amadou

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
hello my name is Amadou, I just completed my stay at Pacha and it was a WONDERFUL experience. First off the customer service was nice and friendly from every employee we encountered! Very helpful and gave us great recommendations through the city of Tulum. The Presidential suite was excellent! Bed was cozy, bathroom setup was nice, living room area was beautiful and A/C was COLD!!!! you’ll need that bad in the Tulum heat. Pool upstairs was nice and clean as well! Overall we enjoyed our experience and would recommend this hotel
Stayed 4 nights in Sep 2023

8/10 Good

Jelena

Stayed 8 nights in Jun 2023

10/10 Excellent

Irma

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Expedia and Pacha Tulum Boutique Hotel are really in sync. I booked and fifteen minutes later we arrived and our room was available. We got free upgrade! Rodrigo was very thorough, welcoming, friendly and helpful.
Stayed 1 night in Sep 2023

10/10 Excellent

Hernandez Javier

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the tropical garden and the cozy atmosphere of the place. The guys at the recepcion are very friendly and we loved so much the Suite President with the private terrace with the cute little pool to enjoy after a hot day! We'll be back here, thanks for everything!

4/10 Poor

kristel segura

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Small hotel at the side of the road in Tulum, outside the city, small room., Our experience was unfortunately bad, the room was not what we expected, had a bad smell, the shower didn't work properly, the of the toilet was broken,the was able in the room floor right next to the bed, that was covered with a carpet, the bed was clean but the sheets and the pillows were uncomfortable, no cover on top of the bed, check in process was not friendly at all, no greetings at arrival no instructions were given, we had to ask for the wifi password, ask for the towels for the room. We will not come back and we don't recommend this hotel. Overall experience 2/10
Stayed 1 night in Aug 2023

10/10 Excellent

Jesse

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2023