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Papaya Playa Project

4.0 star property
Hotel with private beach and full-service spa
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Papaya Playa Project

Design Loft, 1 King Bed, Ocean View | View from room
Front of property
Tree House Master Suite 1 unit, 1 King Bed, Ocean and Pool View
Casa Palma | In-room dining
Casita Ocean View | Beach/ocean view

Reviews

8.0 out of 10

Very good

Popular amenities

  • On private beach
    On private beach
  • Bar
    Bar
  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • Spa
    Spa
  • Room service
    Room service
The price is AU$849
includes taxes & fees
3 Dec - 4 Dec
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Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Casa Palma

Casa Palma | Beach/ocean view

Casa Palma

Highlights

Deck/patio
Individually furnished
Individually decorated
Private pool
Air conditioning
Free cots/infant beds
Ceiling fan
4 bedrooms
  • 300 sq m
  • Ocean view
  • Sleeps 8
  • 4 King Beds

View all photos for Casa Coco

Casa Coco

Casa Coco

Highlights

Deck/patio
Individually furnished
Individually decorated
Private pool
Air conditioning
Free cots/infant beds
Ceiling fan
5 bedrooms
  • 270 sq m
  • Ocean view
  • Sleeps 10
  • 5 King Beds

View all photos for Design Loft, 1 King Bed, Private Pool, Ocean View

Design Loft, 1 King Bed, Private Pool, Ocean View

Design Loft, 1 King Bed, Private Pool, Ocean View

Highlights

Deck/patio
Individually furnished
Individually decorated
Private pool
Air conditioning
Free cots/infant beds
Ceiling fan
Separate bedroom
  • 216 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Casa Arena

Casa Arena | Living area

Casa Arena

Highlights

Deck/patio
Individually furnished
Individually decorated
Private pool
Air conditioning
Free cots/infant beds
Ceiling fan
4 bedrooms
  • 210 sq m
  • Ocean view
  • Sleeps 8
  • 4 King Beds

View all photos for Casa Viento

Casa Viento | Pool

Casa Viento

Highlights

Deck/patio
Individually furnished
Individually decorated
Private pool
Air conditioning
Free cots/infant beds
Ceiling fan
5 bedrooms
  • 1640 sq m
  • Ocean view
  • Sleeps 10
  • 1 Double Bed, 3 King Beds and 1 Queen Bed

View all photos for Casita Ocean View with Pool

Casita Ocean View with Pool

Casita Ocean View with Pool

Highlights

Deck/patio
Individually furnished
Individually decorated
Private pool
Air conditioning
Free cots/infant beds
Ceiling fan
Eco-friendly toiletries
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Casa Palapa

Casa Palapa | Balcony view

Casa Palapa

Highlights

Deck/patio
Individually furnished
Individually decorated
Private pool
Air conditioning
Free cots/infant beds
Ceiling fan
5 bedrooms
  • 1719 sq m
  • Ocean view
  • Sleeps 10
  • 4 King Beds and 1 Double Bed

View all photos for Casita Ocean View

In-room safe, individually decorated, individually furnished

Casita Ocean View

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Ceiling fan
Eco-friendly toiletries
Rainfall showerhead
Private bathroom
  • 58 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Casita Jungle with Pool

Casita Jungle with Pool

Casita Jungle with Pool

Highlights

Deck/patio
Individually furnished
Individually decorated
Private pool
Air conditioning
Free cots/infant beds
Free extra futon mattress
Ceiling fan
  • 30 sq m
  • Sleeps 2
  • 1 King Bed and 1 Queen Futon

View all photos for Casita Jungle Rooftop Pool

Casita Jungle Rooftop Pool | Aerial view

Casita Jungle Rooftop Pool

Highlights

Deck/patio
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Ceiling fan
Eco-friendly toiletries
Rainfall showerhead
  • Sleeps 3
  • 1 King Bed

Similar properties

Aerial view
Azulik
Spa
Parking included
Free WiFi
Restaurant
8.0 out of 10, Very good, (657)
The price is AU$588
includes taxes & fees
6 Nov - 7 Nov
Azulik

About the area

Map
Km 4.5 Carretera Tulum-Boca Paila, Tulum, QROO, 77780

What's nearby

  • SFER IK - 1 min walk
  • Tulum Beach - 18 min walk
  • Las Palmas Public Beach - 4 min drive
  • Playa Paraiso - 8 min drive
  • Tulum Mayan Ruins - 11 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 56 min drive

Restaurants

  • ‪Papaya Playa Beach Club - ‬2 min walk
  • ‪Kin Toh - ‬2 min walk
  • ‪Mateos - ‬6 min walk
  • ‪Mina - ‬4 min walk
  • ‪Potheads - ‬4 min walk

About this property

Papaya Playa Project

Upscale family-friendly hotel near Tulum Beach
You can look forward to free continental breakfast, a nightclub and a beach bar at Papaya Playa Project. With a private beach, free beach cabanas and beach massages, this hotel is the perfect place to soak up some sun. Treat yourself to a deep-tissue massage, Ayurvedic treatments or aromatherapy at the on-site spa. The on-site restaurant offers breakfast, lunch and dinner. Enjoy on-site activities, such as beach volleyball and beach yoga. In addition to a terrace and a coffee shop/cafe, guests can connect to free in-room WiFi.
Additional perks include:
  • 2 outdoor pools with sunloungers
  • Free self-parking
  • Bike hire, extended parking and a round-trip airport shuttle (surcharge)
  • A free beach club on-site, express check-out and outdoor furniture
Room features
All 87 individually furnished rooms boast thoughtful touches such as air conditioning, in addition to amenities such as late-night room service and free WiFi.
Other amenities include:
  • Recycling and composting
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • Wardrobes/cupboards, childcare services and ceiling fans

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Free secured, uncovered self parking on site
  • Extended parking on site

Food and drink

  • Free continental breakfast available daily 7:30 AM to noon
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • 2 outdoor pools
  • In-room babysitting
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • In a national park
  • On a private beach
  • Outdoor furniture
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • In-room massages
  • Reflexology
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 step to reach entrance
  • Accessible airport shuttle
  • Upper floors accessible by stairs only

More

  • 1 floor
  • Banquet hall
  • Designated smoking areas
  • Eco-friendly cleaning products used

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Late-night room service

More

  • Air conditioning
  • Ceiling fan
  • Composting
  • Eco-friendly toiletries
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

  • Airport shuttle fee: USD 180 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards and debit cards; cash is not accepted
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

We should mention

This property does not have any lifts
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Papaya Playa
Papaya Playa Project
Papaya Playa Project Hotel
Papaya Playa Project Hotel Tulum
Papaya Playa Project Tulum
Papaya Project
Playa Papaya
Playa Papaya Project
Playa Project
Papaya Playa Project Hotel
Papaya Playa Project Tulum
Papaya Playa Project Hotel Tulum

Frequently asked questions

Does Papaya Playa Project have a pool?

Yes, this property has 2 outdoor pools. Pool access is from 8:00 AM to 8:00 PM.

How much does it cost to stay at Papaya Playa Project?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at Papaya Playa Project on 3 Dec 2024 start from AU$849.04, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Papaya Playa Project pet-friendly?

No, pets are not allowed at this property.

How much is parking at Papaya Playa Project?

Self-parking is free at this property.

What time is check-in at Papaya Playa Project?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Papaya Playa Project?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Papaya Playa Project provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 180 per vehicle applies.

Where is Papaya Playa Project located?

Located in Zona Hotelera, this beachfront hotel is in a national park and within a 10-minute walk of SFER IK and Tulum National Park. Tulum Beach and Playa Paraiso are also within 2 miles (3 km).

Papaya Playa Project Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 181 out of 344 reviews" "
Rating 8 - Good. 63 out of 344 reviews" "
Rating 6 - Okay. 34 out of 344 reviews" "
Rating 4 - Poor. 30 out of 344 reviews" "
Rating 2 - Terrible. 36 out of 344 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Alexandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place ever, we love every second there, they have a peaceful beach, nice rooms and a fantastic staff
Stayed 2 nights in Oct 2024

10/10 Excellent

Jodey

Lovely resort great staff and amenities!
Stayed 4 nights in Sep 2024

8/10 Good

Koichi

Travelled with family
Liked: Staff & service, amenities
Facility is a bit old
Stayed 2 nights in Aug 2024

10/10 Excellent

Giuseppe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

4/10 Poor

Kamyar

Travelled with group
Disliked: Cleanliness, staff & service, amenities
Didn’t change the towels and clean the rooms, even when we asked. Food and drinks cost you an arm and a leg! Like 16 CAD for a bottle of water and 36 CAD for a shot of regular tequila. Our room that we booked was not available! They “did us a favour” and put 6 of us in a 3-room “villa” and charged us 200 USD extra! The “lobby” is an open air area and super hot and humid. In general I found Tulum as an unreasonably expensive and reap off place! Guys think it’s Ibiza or something. And you have to be very careful, they just charge for every single stupid thing. And many times double and triple if you don’t notice.
Stayed 3 nights in Aug 2024

8/10 Good

Johnny

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Pricey drinks and food tho I had nothing to compare with. Friendly people and service.
Stayed 5 nights in Aug 2024

8/10 Good

Myra

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a lovely stay at PPP! Despite its reputation for being a party place, it was super peaceful during the week and a great place to recharge. The breakfast was lovely - special shoutout to the breakfast staff who gave especially awesome service! The recent storms clearly did a number on the resort, as there was lots of debris all over and many of the cabanas were under repair. The one drawback of this resort is that the restaurant prices are pretty unreasonable, so ordering a snack or drink on the beach quickly adds up to an astronomical bill. My advice is to go out for dinner in downtown Tulum, bring in your own food and drinks, and enjoy the beautiful beach and pools!
Stayed 3 nights in Aug 2024

10/10 Excellent

Keila

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome hotel papaya playa !
Loved the hotel. Amazing experience !! Will definifely return
Stayed 1 night in Aug 2024

6/10 Okay

Hannah

Travelled with group
Liked: Staff & service
Stayed 1 night in Aug 2024

2/10 Terrible

Amir

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They stole my airpod pro! they do this 1 day before you leave and when you tell them they say they need time! they are thief, i even showed findmyiphone that it is at their workers houses!! but they said they are not responsible for anything except small safe in room!! i will escalate this to Expedia to make sure they don't do this to others!!
Stayed 7 nights in Jul 2024

10/10 Excellent

Noro

Liked: Staff & service, amenities, property conditions & facilities
Top!
Stayed 2 nights in Jul 2024

10/10 Excellent

Tiki

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect stay, amazing staff and hospitality
Stayed 1 night in Jul 2024

8/10 Good

jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent project have a good time
Stayed 3 nights in Jul 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Michael

Stayed 3 nights in Jun 2024

6/10 Okay

Dora A

Travelled with family and small children
Liked: Cleanliness, staff & service
Rooms are very small that’s the only negative. amazing location and amazing staff. Beautiful beach
Stayed 4 nights in Jun 2024

8/10 Good

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We really enjoyed our stay, especially Miquel the butler’s service. It’s a very unique experience. Also, I recommend the room with the private roof top pool!
Stayed 2 nights in Jun 2024

10/10 Excellent

Rosa Aguirre de, LAS VEGAS

Stayed 4 nights in Jun 2024

2/10 Terrible

Muhammad

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Zvikomborero

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When you think of paradise, think of this place
Stayed 4 nights in May 2024

10/10 Excellent

Kori

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My boyfriend and I came here for my birthday and it was beautiful. The staff were friendly and very helpful! Will definitely be back.
Stayed 3 nights in May 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2024

6/10 Okay

Rikysha

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
It took me a minute to write this review because I needed to get my thoughts together. I will say overall the property is nice. Our room was cute and similar to pics on the website. However, during our stay, we did have some issues. First of all the service at the restaurant on the property is awful. It takes forever just for someone to come up and take your order and then they disappear. Be prepared to wait hours at the restaurant waiting for your food, even if they aren’t busy at all. My fiancé and I got so tired of waiting we just left and ate somewhere else. Also, on our second morning at the property, we woke up to the smell of sewage in our hotel room. We immediately notified the front desk and ask if we could be switched to a different room because the smell was actually giving me a headache. We were told that they would be able to put us in a new room soon. We waited hours and never received an update on the status of the new room. We finally went to the front desk to see what was going on only to be told that we will still have to wait a while. At this point we were frustrated and missing out on our pre-booked excursions so we asked to speak to the manager. The manager was finally able to help us get into a new room. Aside from our conversation with the manager, it felt as though the rest of the staff could care less about our concerns. They seemed very dismissive. Like I said, the property is nice, but for the amount of money we paid I would expect better service.

6/10 Okay

Griselda, Golden

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Beautiful place, totally felt safe, dinning wasn't what I expected, a/c never worked properly since arrival, attentive and kind staff, breakfast was simple.
Stayed 2 nights in May 2024

2/10 Terrible

fereshteh

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not clean at all. Not the place u feel comfortable at all
Stayed 1 night in Apr 2024

General hotel information

Reasons to Book
Beautiful Rooms & Great Location
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
4.0