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Valhalla Residence by Biwa

3.5 star property
Escape to a serene oasis near Gran Cenote. Enjoy laid-back days lounging in the sun and exciting adventures at your fingertips.

Photo gallery for Valhalla Residence by Biwa

Outdoor pool, pool loungers
Outdoor pool, pool loungers
Luxury Penthouse, 2 Bedrooms
Luxury Penthouse, 2 Bedrooms | Terrace/patio
Classic Apartment | Private kitchen
VIP Access

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • Laundry
  • Air conditioning
  • Kitchen
  • Barbecue grill
  • Parking included
The current price is AU$137
includes taxes & fees
27 Feb - 28 Feb

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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Classic Apartment

Classic Apartment | Living area

Classic Apartment

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchen
  • 80 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Luxury Penthouse, 2 Bedrooms

Luxury Penthouse, 2 Bedrooms | Living area

Luxury Penthouse, 2 Bedrooms

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchen
  • 200 sq m
  • 2 bedrooms
  • 3 bathrooms
  • Sleeps 3
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Superior Apartment, 2 Bedrooms, Pool View

Superior Apartment, 2 Bedrooms, Pool View | Living area

Superior Apartment, 2 Bedrooms, Pool View

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • 125 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Family Apartment, 2 Bedrooms, Balcony, Garden View

Family Apartment, 2 Bedrooms, Balcony, Garden View | Terrace/patio

Family Apartment, 2 Bedrooms, Balcony, Garden View

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchen
  • 125 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed, 2 Large Single Beds and 1 Queen Sofa Bed

Similar properties

Exterior

Naala Tulum

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
9.0 out of 10, Wonderful, 477 reviews
The price is AU$166
includes taxes & fees
26 Feb - 27 Feb
Naala Tulum
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About the area

Map
C. Lirio Mz 20 Lt21 Esq. C. Palma, Tulum, QROO, 77760

What's nearby

  • Gran Cenote - 7 min drive
  • Tulum Mayan Ruins - 11 min drive
  • Tulum Beach - 17 min drive
  • Playa Ruinas - 19 min drive
  • Playa Paraiso - 23 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 45 min drive

Restaurants

  • ‪Los Hidalguences - ‬17 min walk
  • ‪Asian Bodega - ‬4 min drive
  • ‪El Camello Jr - ‬4 min drive
  • ‪El Tio - ‬4 min drive
  • ‪Fondo de Bikini - ‬16 min walk

About this property

Valhalla Residence by Biwa

Aparthotel with free parking, near Cenote Calavera
Along with an outdoor pool, this smoke-free aparthotel has a meeting room and free use of bicycles. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, tour/ticket assistance and a garden are on-site. Each apartment features a kitchen with a fridge and a stovetop, plus free WiFi and a Smart TV with digital channels. Guests can appreciate conveniences, such as a dining area and a sitting area, and other amenities include an espresso maker and a TV. Housekeeping is available on request.
Valhalla Residence by Biwa offers 12 air-conditioned accommodations with espresso makers and a safe. This individually decorated and furnished accommodation has separate sitting areas. Accommodation at this 3.5-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, separate dining areas and kitchenware and utensils. Bathrooms include a shower and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). 40-inch Smart televisions come with digital channels. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on request.

Recreational amenities at the aparthotel include an outdoor pool and complimentary bicycles.

Languages

English, Spanish

Property amenities

Beach

  • Beach shuttle (surcharge)
  • Beach towels

Pool/Spa

  • In-room massages
  • Outdoor pool
  • Pool loungers

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Beach shuttle (surcharge)
  • Free uncovered self parking on site
  • Onsite parking includes off-street options

Family friendly

  • Free cot

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Espresso maker
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob

Dining

  • Champagne service

Bedrooms

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Separate dining area
  • Separate sitting area

Entertainment

  • 40-inch Smart TV with digital channels

Outdoor areas

  • Barbecue grill
  • Garden
  • Terrace

Laundry

  • Laundry facilities

Work spaces

  • Laptop workspace
  • Meeting room

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Smoke-free property

Services and conveniences

  • Housekeeping (on request)
  • Iron/ironing board on request
  • Limited-hour front desk
  • Luggage storage
  • Safe
  • Tour and ticket assistance

Things to do

  • Bicycle parking
  • Free bicycle rentals

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Mosquito nets
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 12 units
  • Bicycle parking
  • Free bicycle rentals
  • Garden
  • Housekeeping (on request)
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking

Access methods

Access code, front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Airport shuttle fee: MXN 4400 per vehicle (return, maximum occupancy 4)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee and varies based on unit size

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Long-term renters welcome
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property is professionally cleaned

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Valhalla By Biwa Tulum
Valhalla Residence by Biwa Tulum
Valhalla Residence by Biwa Aparthotel
Valhalla Residence by Biwa Aparthotel Tulum

Frequently asked questions

Does Valhalla Residence by Biwa have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Valhalla Residence by Biwa?

As of 25 Feb 2025, prices found for a 1-night stay for 2 adults at Valhalla Residence by Biwa on 27 Feb 2025 start from AU$137.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Valhalla Residence by Biwa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Valhalla Residence by Biwa?

Self-parking is free at this property.

What time is check-in at Valhalla Residence by Biwa?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Valhalla Residence by Biwa?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Does Valhalla Residence by Biwa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 4400 per vehicle applies.

Where is Valhalla Residence by Biwa located?

Situated in Tulum, this aparthotel is 1.7 mi (2.7 km) from Cenote Calavera and 2.9 mi (4.7 km) from Gran Cenote. Tulum Mayan Ruins and Playa Ruinas are also within 6 mi (10 km).

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Valhalla Residence by Biwa Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 48 out of 54 reviews
Rating 8 - Good. 5 out of 54 reviews
Rating 6 - Okay. 0 out of 54 reviews
Rating 4 - Poor. 1 out of 54 reviews
Rating 2 - Terrible. 0 out of 54 reviews

9.8/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

10/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Oswaldo

Really nice quiet place to stay.
Stayed 6 nights in Dec 2024

10/10 Excellent

Kazi

Its a beatiful.hotel in a quite area. Nice and big rooms with all your needs.
Stayed 2 nights in Feb 2025

10/10 Excellent

Alejandro

Lovely place.
Stayed 8 nights in Jan 2025

8/10 Good

JAMIE

Anntoinetta is very accommodating. My second visit to Valhalla Residence.Nice building and upkept.
Stayed 10 nights in Jan 2025

10/10 Excellent

Stephen

The reception of the staff and Antoinette were professional, kind and very helpful. The property is very quiet, safe, very beautiful and the rooms were very spacious. I look forward to my next trip there. I highly recommend the Valhalla Residence. Thank you! Steve
Stayed 1 night in Feb 2025

10/10 Excellent

Farhana

The hostess was REALLY nice and accommodative. She gave valuable recommendations for grocery stores/ restaurants that we liked.
Stayed 7 nights in Dec 2024

10/10 Excellent

Patricia

It’s a beautiful place
Stayed 10 nights in Aug 2024

10/10 Excellent

Sari

Best place in Tulum! Safe and Chill!
Dumbfounded, how beautiful this place was! I was just passing through for a few days in Tulum and it was a great place to land and the service was awesome!
Stayed 2 nights in Mar 2024

10/10 Excellent

Oswaldo

Really nice place, quiet and super clean.
Stayed 6 nights in Mar 2023

10/10 Excellent

Parvin

Nice modern long stay residences. Full kitchen setup. good for family stays and group stays.
Stayed 1 night in Feb 2024

10/10 Excellent

Oscar

Beautiful place to stay and receptionist is caring and attentive to making sure you feel comfortable and explaining everything.
Stayed 1 night in Jul 2022

10/10 Excellent

enrique

Its a beatiful hotel in a quite area. Nice and big rooms with all your needs. Includes kitchen and huge refrigerator
Stayed 1 night in Jan 2024

10/10 Excellent

venancio

Antonietta, the manager, is the loveliest person. She went out of her way to make our stay a pleasurable one (specially after the Amira Central 305 fiasco). I recommend Valhalla Residence as your choice for a Tulum stay 👍
Stayed 1 night in Jul 2023

10/10 Excellent

Marie-Pierre

Clean and calm location. In a gated community. You need a car to get there. We had a quiet stay with our family, exactly what we were looking for, out of the buzz from Tulum. Near some awesome cenotes. The appartement is well furnishwd and really, but really clean. Strongly recommended.
Stayed 2 nights in Aug 2023

10/10 Excellent

Gregory

Great residential apartments
Our family loved staying at Valhalla. It was a bit hard to find at first but easy after the first day. The rooms are large, clean and well-maintained. The pool is unusually large for a short-stay building. Antoinetta was a gracious and helpful on-site manager
Stayed 5 nights in Mar 2023

10/10 Excellent

Oswaldo

Overall, my stay was for 8 days and throughout those 8 days it was great. The rooms were clean and spacious. The receptionist was kind and made you feel welcome. It is especially best at night because there isn't really any noise to bother anyone who's stays. I had always felt safe staying here, the doors were secure and needed codes to get into them. Overall 10/10 place to stay in whenever you're in Tulum.
Stayed 8 nights in Aug 2022

10/10 Excellent

ramon

Ok
Stayed 1 night in Mar 2024

10/10 Excellent

Si

The place you will feel like you’re in your home!!
Everything around was perfect 100% From the owner ship to the las employees working there Antonieta manager super so friendly to Silvia so nice fast with smiles all the time and Jose the chofer for my pickup from airport was so professional and cordial I hire whole week for whatever I was needed And the most that feeling of security having a chofer know the job was like I having private secretary. And the main hotel wow! All employees there was like my friends of all time. It’s the owner Harold and Carlos his second in charge constantly there making sure everything was going well the POINT! Was so feeling good and satisfied I tried hand shake each one for their superb jobs in my last day give my appreciation!
Stayed 6 nights in Jan 2023

10/10 Excellent

Fabian Vargas

Stayed 7 nights in Jul 2024

10/10 Excellent

Flavio

10/10 Excellent

Mark

Stayed 2 nights in Apr 2024

10/10 Excellent

Carlos

Stayed 2 nights in Apr 2024

10/10 Excellent

delia

Excelente hotel
Excelente lugar muy lindo y bien cuidado, muy amplio
Stayed 2 nights in Mar 2024

10/10 Excellent

Stanley

Stayed 27 nights in Jan 2024

10/10 Excellent

Sumie

Stayed 3 nights in Dec 2023