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Novotel Citygate Hong Kong

4.0 star property
Mountain Tung Chung hotel connected to a shopping centre, steps from Citygate Outlets

Photo gallery for Novotel Citygate Hong Kong

City view
Exterior
Exterior
Seasonal outdoor pool
Minibar, in-room safe, desk, blackout curtains

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Free airport shuttle
  • Parking available
  • Gym
  • Pool
  • Room service
The current price is AU$218
includes taxes & fees
23 Mar - 24 Mar

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Superior Twin Room, 2 Single Beds

Minibar, in-room safe, desk, blackout curtains

Superior Twin Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Eco-friendly toiletries
  • 28 sq m
  • Mountain view
  • Sleeps 3
  • 2 Single Beds

View all photos for Premier Suite, 1 King Bed (Executive)

Premier Suite, 1 King Bed (Executive)

Premier Suite, 1 King Bed (Executive)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Executive Lounge
Free cots/infant beds
LCD TV
Blackout curtains
  • 57 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room, 2 Single Beds

Minibar, in-room safe, desk, blackout curtains

Standard Twin Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Eco-friendly toiletries
  • 28 sq m
  • Mountain view
  • Sleeps 3
  • 2 Single Beds

View all photos for Premier Room, 1 Queen Bed (Executive)

Minibar, in-room safe, desk, blackout curtains

Premier Room, 1 Queen Bed (Executive)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Executive Lounge
Free cots/infant beds
LCD TV
Blackout curtains
  • 28 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Room, Multiple Beds, Accessible

Family Room, Multiple Beds, Accessible

Family Room, Multiple Beds, Accessible

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Eco-friendly toiletries
  • 56 sq m
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Standard Room, 1 Queen Bed

Minibar, in-room safe, desk, blackout curtains

Standard Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Eco-friendly toiletries
  • 28 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premier Room, 2 Single Beds (Executive)

Minibar, in-room safe, desk, blackout curtains

Premier Room, 2 Single Beds (Executive)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Executive Lounge
Free cots/infant beds
LCD TV
Blackout curtains
  • 28 sq m
  • Mountain view
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Room, 1 Queen Bed

Minibar, in-room safe, desk, blackout curtains

Superior Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Private bathroom
  • 28 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

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About the area

Map
51 Man Tung Road, Tung Chung, 0

What's nearby

  • Tung Chung New Development Ferry Pier - 8 min walk - 0.7 km
  • Citygate Outlets - 9 min walk - 0.7 km
  • Tung Chung Fort - 5 min drive - 3.4 km
  • AsiaWorld-Expo - 7 min drive - 5.9 km
  • Ngong Ping 360 - 25 min drive - 23.9 km

Getting around

  • Hong Kong Tung Chung Station - 13 min walk
  • Butterfly Station - 13 min drive
  • Hong Kong International Airport (HKG) - 8 min drive

Restaurants

  • ‪Tasty Congee & Noodle Wantun Shop - ‬15 min walk
  • ‪星巴克 - ‬8 min walk
  • ‪太平洋咖啡 - ‬10 min walk
  • ‪Outback Steakhouse - ‬15 min walk
  • ‪Jasmine 八月花 - ‬15 min walk

About this property

Novotel Citygate Hong Kong

Upscale hotel near Citygate Outlets
Located close to AsiaWorld-Expo, Novotel Citygate Hong Kong provides a free return airport shuttle, a shopping centre on-site and a coffee shop/cafe. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and international cuisine. In addition to a garden and dry cleaning/laundry services, guests can connect to free WiFi in public areas.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool and a children's pool
  • Buffet breakfast (surcharge), valet parking (surcharge) and an electric car charging station
  • Concierge services, a vegetable garden and luggage storage
  • Smoke-free property, multilingual staff and 7 meeting rooms
  • Guest reviews give top marks for the helpful staff and proximity to the airport
Room features
All 440 rooms feature comforts, such as 24-hour room service and laptop-compatible safes, in addition to thoughtful touches, such as air conditioning and bathrobes. Guests reviews give good marks for the clean rooms at the property.
More amenities include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and baths or showers
  • 40-inch LCD TVs with satellite channels
  • Free infant beds, coffee/tea makers and heating

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free return airport shuttle from 6 AM to 11:30 PM at scheduled times
  • Parking on site (HKD 250 per day)
  • Valet parking on site (HKD 250 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10 AM on weekdays and 6:30 AM to 11 AM on weekends; HKD 140 to 206.80 for adults and HKD 103.40 to 103.40 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Andante
  • Essence
  • Olea

Things to do

  • Children's pool
  • Gym
  • Seasonal outdoor pool
  • Shopping centre
  • TV in common areas

Family friendly

  • Children's pool
  • Free cot
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4,790 square feet of conference space
  • 7 meeting rooms
  • Computer station

Outdoors

  • Garden
  • In the mountains
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Lift (102 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LCD TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.
It is the property’s policy that children under 18 years of age cannot be accommodated at the property without an accompanying parent or legal guardian. Guests are required to provide proof of the parental or legal guardian relationship and authorisation upon arrival.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 December to 31 March:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for HKD 550.0 per day.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: HKD 800.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately HKD 140 to 206.8 for adults and HKD 103.4 to 103.4 for children
  • Self-parking fee: HKD 250 per day
  • Valet parking fee: HKD 250 per day
  • Rollaway bed fee: HKD 550.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The seasonal pool will be open from March to October
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Citygate Hong Kong Novotel
Citygate Novotel
Citygate Novotel Hong Kong
Hong Kong Citygate Novotel
Hong Kong Novotel Citygate
Novotel Citygate
Novotel Citygate Hong Kong
Novotel Citygate Hotel
Novotel Citygate Hotel Hong Kong
Novotel Hong Kong Citygate
Novotel Citygate Hong Kong Hotel Hong Kong
Novotel Hong Kong Airport
Novotel Citygate Hong Kong Hotel Tung Chung
Novotel Citygate Hong Kong Hotel
Novotel Citygate Hong Kong Tung Chung
Novotel Citygate Hong Kong Hotel
Novotel Citygate Hong Kong Tung Chung
Novotel Citygate Hong Kong Hotel Tung Chung

Frequently asked questions

Does Novotel Citygate Hong Kong have a pool?

Yes, this property has a seasonal outdoor pool and a children's pool. The swimming pool is closed seasonally each year from December 1 until March 31.

How much does it cost to stay at Novotel Citygate Hong Kong?

As of 9 Mar 2025, prices found for a 1-night stay for 2 adults at Novotel Citygate Hong Kong on 23 Mar 2025 start from AU$217.96, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Novotel Citygate Hong Kong pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Novotel Citygate Hong Kong?

Self-parking is available for HKD 250 per day. Valet parking is available for HKD 250 per day.

What time is check-in at Novotel Citygate Hong Kong?

Check-in start time: 2 PM; check-in end time: 5:30 AM.

What time is check-out at Novotel Citygate Hong Kong?

Checkout is at noon.

Does Novotel Citygate Hong Kong provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs from 6 AM to 11:30 PM at scheduled times.

Where is Novotel Citygate Hong Kong located?

Situated near the airport, this hotel is 0.4 mi (0.7 km) from Citygate Outlets, and within 12 mi (20 km) of AsiaWorld-Expo and Discovery Bay Golf Club. Hong Kong Disneyland® Resort and Ngong Ping 360 are also within 16 mi (25 km). Hong Kong Tung Chung Station is 13 minutes by foot.

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Novotel Citygate Hong Kong Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 475 out of 1014 reviews
Rating 8 - Good. 369 out of 1014 reviews
Rating 6 - Okay. 99 out of 1014 reviews
Rating 4 - Poor. 45 out of 1014 reviews
Rating 2 - Terrible. 26 out of 1014 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Emmanuel

Good location!
Stayed 3 nights in Feb 2025

10/10 Excellent

Andreas

Excellent location, rooms, service, and staff
Stayed 3 nights in Dec 2024

10/10 Excellent

Michael

Very convenient hotel. Close to airport, shopping and transit.
Stayed 8 nights in Jan 2025

8/10 Good

Eric

Excellent hotel, enjoyed the stay. Shuttle service to airport could use a bigger bus (it’s an oversized minivan), and be more punctual due to overcrowding
Stayed 1 night in Feb 2025

10/10 Excellent

Krit

I really enjoyed my stay, i will very likely be staying here again if I come back to visit Hong Kong.
Stayed 4 nights in Jan 2025

10/10 Excellent

Andreas

Outstanding location and quality. Breakfast is great. The check-in staff was truly amazing.
Stayed 2 nights in Jan 2025

6/10 Okay

Victoria

Pros: Efficient staff, good location Cons: The room is very basic. The decor is minimal.
Stayed 1 night in Feb 2025

10/10 Excellent

Mark

We love it due to the location to the airport and outlet shopping. Everything in the hotel was fantastic.
Stayed 2 nights in Dec 2024

10/10 Excellent

Adylla Lyanna

The staff is courteous and accommodating. Tq so much for making our short stay comfortable.
Stayed 1 night in Jan 2025

10/10 Excellent

Riza

They have good service. Location is accessible in all kinds of transportation. Very near to the airport.
Stayed 2 nights in Jan 2025

10/10 Excellent

Arcangelo Mariano

The place is great. Staff are kind and nice. Good dining options. Access to the Citygate outlets.
Stayed 3 nights in Dec 2024

10/10 Excellent

Donna

Got us checked in and to our room quickly; several options for eating, light switches in room not obvious, carpeting in hallways made it hard to pull wheeled luggage
Stayed 1 night in Feb 2025

10/10 Excellent

Richard

This was an excellent stay. Near the Hong Kong international airport, train to the city, etc. and connected to a big outlet mall. The hotel is very nice and the upgraded rooms were spacious. The staff are really nice and housekeeping keeps the rooms very clean. The breakfast probably is better for their Asian clientele and platters of eggs, fruits, vegetables were only ok.

8/10 Good

Man Yau

Will stay again
Stayed 1 night in Oct 2024

10/10 Excellent

Jessa

Good
Stayed 4 nights in Feb 2025

10/10 Excellent

Verified traveller

nice location!
Stayed 2 nights in Oct 2024

10/10 Excellent

Yumi

itwas,so,good
Stayed 2 nights in Dec 2024

8/10 Good

Vesna

Room is a little dated and could do with an upgrade, however very spacious and staff very helpful and make the experience easy and non stressful. Shopping outlet linked to foyer of hotel. Shuttle bus was very convenient.
Stayed 1 night in Jan 2025

8/10 Good

JUNGHWAN

The location is perfect who wants to have a quiet place. There is a big shopping mall next to the hotel, you can shopping and dining.
Stayed 3 nights in Oct 2024

10/10 Excellent

Mary

Great for a short stay, dining, shopping and transport are easily accessible.
Stayed 2 nights in Jul 2024

10/10 Excellent

Saphir

Perfect hotel for an overnight on Lantau island, perfect for visiting Tian Tan Buddha and Disneyland with the subway station and the cable car just 5 min from the hotel. Very friendly staff.
Stayed 2 nights in Nov 2024

6/10 Okay

David

Good location meet my needs for being close to airport
Stayed 1 night in Oct 2024

10/10 Excellent

Joannes Carmelo

We enjoyed our stay as a family. It was close to the places that we mostly visited. The room is clean albeit a little cold. Bu no complains excelent all around.
Stayed 4 nights in Dec 2024

10/10 Excellent

Mengwen

Convenient location, spacious room, friendly staff.
Stayed 1 night in Jul 2024

10/10 Excellent

James

The property is very conveniently located from the tram and bus station. Since it's beside a mall, there are plenty of restaurants nearby. The room was clean and had all the necessary essentials. Julie who works at the morning buffet was especially friendly and attentive. I will stay here again if I'm ever return to Hong Kong.
Stayed 5 nights in Dec 2024