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"Felt well cared for during my stay. All the staff are so friendly, helpful, and approachable. I really loved that they were able to answer some of my questions by text message."

"Beaches Turks and Caicos is wonderful! Loved not having to organize airport transportation, can book excursions on site, and tons of entertainment on the resort. Great food and booze! "

"Beautifully landscaped from beach to quit pools deep in property. "

"Really nice and convenient, I wasn’t aware that there was work being done right outside of my room so I was up every morning at 8am due to the noise. I didn’t get to sleep in on vacation. Pools need to be cleaned daily because of the bugs but the place is up to par especially with service. I would stay again. "

"Our stay at West Bay was great! The staff were incredibly friendly and accommodating, the rooms are nice and clean. Everything you need from washer/dryer, fridge and iron. Love the amenities they provide (L' Occitane ). The location was close to everything, hotel staffs help you get a ride or even get stuff for you (groceries) We particularly loved the delicious breakfast buffet and location is perfect , step away from the beach. Highly recommend this hotel!" "

"Very friendly staff. Enjoyed our quick visit at the Port of Call"

"Great and clean quite property with great rooms and service"

"A wonderful property with the most friendly staff. Everyone is so friendly and personable. I've never stayed anywhere where I remember the names of so many staff members for their delightful service. From Robert, Ron, Tyree, Jodson, Emmanuel, Orlando, Tiffany, Rebbeca, Fabienne and more besides. Everyone is there to make your stay the most special and relaxed time possible. The property is also really lovely, set in picturesque landscaped gardens right on the beach it is a true island paradise getaway. The breakfast is very nice and there are plenty of lunch and dinner options too. There are also water refill points throughout the property, so you won't go hungry or thirsty. Overall, an amazing place to stay and would highly recommend to anyone travelling to the island! Thank you so much to everyone at Rock House!!"

"no elevators "