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Kaya Hotel

4.5 star property
Luxury hotel with full-service spa and free breakfast
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Kaya Hotel

Luxury Room
Spa
Spa
Bar (on property)
Front of property

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Bar
  • Breakfast included
  • Gym
  • Room service
  • Spa

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Rainfall showerhead
Private bathroom
Free bottled water
Minibar
Cable channels
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Private bathroom
Free bottled water
Minibar
Cable channels
Desk
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Luxury Room

Luxury Room

Luxury Room

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Private bathroom
Free bottled water
Minibar
Cable channels
Desk
  • 40 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed

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About the area

Map
No.238 Hung Vuong Blvd, Tuy Hoa, Phu Yen (province)

What's nearby

  • Dien Hong Park - 3 min drive - 2.6 km
  • Martyrs Memorial - 3 min drive - 3.1 km
  • Nghinh Phong Tower - 3 min drive - 3.2 km
  • Chop Chai Mountain - 15 min drive - 9.9 km
  • Bai Xep Beach - 32 min drive - 13.2 km

Getting around

  • Ga Dong Tac Station - 10 min drive
  • Tuy Hoa (TBB-Dong Tac) - 11 min drive

Restaurants

  • ‪Bánh mì Cô Bé - ‬3 min walk
  • ‪Cà Phê Noon Concept - ‬4 min walk
  • ‪Cháo Hàu - Lê Lợi - ‬13 min walk
  • ‪Phố Xanh coffee - ‬6 min walk
  • ‪Cafe Hiệp Yến - ‬2 min walk

About this property

Kaya Hotel

Luxury hotel
At Kaya Hotel, you can look forward to free breakfast, a terrace and a coffee shop/cafe. Treat yourself to some rest and relaxation at Ming Spa, the on-site spa. The on-site restaurant, Palm Garden, offers breakfast and lunch. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • A round-trip airport shuttle (surcharge), a banquet hall and tour/ticket information
  • Wedding services, a front desk safe and a lift
  • Luggage storage, a reception hall and a billiards/pool table
Room features
All 82 rooms feature comforts such as air conditioning, as well as perks such as free WiFi and safes.
Extra amenities include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with showers and free toiletries
  • LCD TVs with cable channels
  • Daily housekeeping, desks and phones

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)

Food and drink

  • Free breakfast available
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Palm Garden

Family friendly

  • Free cot
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • Lift

More

  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 400000 per night.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Airport shuttle fee: VND 450000 per vehicle (one way)
  • Rollaway bed fee: VND 400000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

Kaya Hotel
Kaya Hotel Tuy Hoa
Kaya Tuy Hoa
Kaya Hotel Tuy Hoa, Vietnam - Phu Yen
Kaya Hotel Hotel
Kaya Hotel Tuy Hoa
Kaya Hotel Hotel Tuy Hoa

Frequently asked questions

Does Kaya Hotel have a pool?

Yes, this property has an outdoor pool.

What time is check-in at Kaya Hotel?

Check-in begins at 2 PM.

What time is check-out at Kaya Hotel?

Checkout is at noon.

Does Kaya Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of VND 450000 per vehicle applies.

Where is Kaya Hotel located?

Situated near the beach, this luxury hotel is within 3 miles (5 km) of Dien Hong Park, Martyrs Memorial and Nghinh Phong Tower. Chop Chai Mountain and Bai Xep Beach are also within 9 miles (15 km).

Kaya Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 5 out of 26 reviews" "
Rating 8 - Good. 8 out of 26 reviews" "
Rating 6 - Okay. 5 out of 26 reviews" "
Rating 4 - Poor. 6 out of 26 reviews" "
Rating 2 - Terrible. 2 out of 26 reviews" "

7.2/10

Cleanliness

7.2/10

Staff & service

6.4/10

Property conditions & facilities

Reviews

6/10 Okay

Lily

Disliked: Cleanliness
Disappointed stay for a 4 Star rated hotel
The hotel was old, given a damaged wire hair dryer, when plug in whole room black out, called the front office and maintenance takes 10 minutes before they come to your room to fix it. I stayed there for 4 nights and they never change the bed sheets, pillow case and it stinks, always need to put a towel over my pillow case. Never vacuum or mop the floor. Most of the staffs don't speak English and we have communication problem. Breakfast was good. Service staffs at breakfast, front office an security were helpful.

4/10 Poor

sharon, delawate

Disliked: Property conditions & facilities, room comfort
Just ok. It looks better online than in person. Manager was not helpful. On major street.
Stayed 1 night in Dec 2017

8/10 Good

Nobita

Liked: Staff & service
Hotel in good location. Closed to all entertainmen
Friendly staff, bathroom have a bit problems with water over floor, bed and pillows had bad smells that you need to asked for replacement with new. Good food, if you expect staying in three star hotel then it's good one.

8/10 Good

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant hotel in good location
Pleasant hotel in a good location, a short walk to the beach which we had to ourselves. Room was large and so very spacious. It appears to be the best hotel in Tuy Hoa, which is not used to seeing foreign tourists (which is how they refer to westerners). It's a great place getting away from the hustle and bustle of some of the bigger places in Vietnam. Only gripe is that the hotel shows pictures of sunbeds by the pool and there aren't any. Only hard chairs. Price was good for this standard of hotel.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vacation
Convenient at the city center, eassy to go around.

6/10 Okay

Stephen

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Kaya Hotel. Needs some staff training
I didn't know what to expect at Kaya Hotel. I arrive daily early and was told they were full and the room wasn't ready. The hotel was not full, in fact when I did check in, I never saw another person on my floor. No problem, they looked after my luggage for me. The staff were friendly. But what seems to be the problem here, is a severe lack of staff training. I dined in all 3 areas that sell food. I have dined in all of them several times before with no problem. This time was a little different. The top restaurant on the 15th floor had great tasting food and great service. Their staff were very friendly and the food peortions were big. Well done. I had breakfast on the ground floor. Breakfast was ok. I had cereal and scrambled eggs and a juice. These were all good. But there was only green tea. Please supply black tea (liptons or the like). I tried the sausages. They were not nice, so didn't eat any more than 1 bite. Again, the staff were friendly and nice, but a bit of staff training, to show them what a bowl is, would help. I asked for one for my corn flakes and was handed a coffee mug. But the pool bar was where the problems were for this hotel. I was handed a menu by one of the staff (male) and I pointed to a vanilla ice cream milkshake and told him the name in Vietnamese. He bought me 2 scoops of ice cream. I said no and asked for the menu. A great girl brought it out to me and I showed what I had ordered. The fries with cheese I ordered was a very small serving too.

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Manager he should be replaced
I was told that I had to leave today when I went to front desk with my luggage all packed they told me I had 1 more day after I packed all my things in my luggage manager made mistakes and no compansation for all my trouble I had to go thru packing and unpacking

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Experience
It was an overall great experience. Location is convenient.

8/10 Good

Robert, Boston, MA USA

Liked: Cleanliness, staff & service, property conditions & facilities
Great Staff with good food
It was very good but beds were hard but to be expected in Vietnam. I am not sure it is worth a 4 star rating but very nice anyway.

4/10 Poor

The doanh, Sydney

Disliked: Property conditions & facilities, room comfort
Terrible 4 stars hotel
The hotel is more like a two stars than a 4 stars. One thing which I found very disturbing was people are allowed to smoke in the eating area.many Flies were seen flying and landing on food . We had two rooms and there were problems with the bath rooms in both. One was fixed, but the other could not be fixed , water was leaking out on the floor every time we had a shower, which was dangerous. I can point out many other things are wrong with this hotel but I don't think management would care to take action by the look of it.

10/10 Excellent

Hoang Long, Ho Chi Minh City

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious room in great condition
The hotel is very new, or at least it seems to look very new and modern. The room is spacious with a bit of Japanese interior style, and is well maintained in great condition. The view is great to wake up and enjoy in the early morning. Truly enjoy the peaceful and quiet space here. The staffs are great with friendly attitude and very service oriented. We have an incident with the motorbike they rented us, however they did listen and sort it out well.

6/10 Okay

Sherman, Expat living in Vietnam

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Big,older hotel..shows its age but comfortable.
Older hotel,that shows its age a bit. The rooms were very comfortable. Breakfast was a local foods breakfast and was ok, but not great.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

10/10 Excellent

Tom, Scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, close to the beach
I booked my parents to stay here for my marriage to a Vietnamese girl, the hotel was recommended by her. My parents loved it.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not worth to be a 4 stars Hotel
I booked a Luxury suite but it didn't look like a luxury suite or deserve deserves a 4 stars rate. Went I checked out and ask them if I could see the total charges to my room and they said it's their policy not to show it.

4/10 Poor

Kim

Disliked: Staff & service, property conditions & facilities, room comfort
Mere ⭐️⭐️ hotel
Mere et ⭐️⭐️ hotel. Lille pool og vindue er utæt som gør at det piver når det blæser. Kort til at komme ind til værelsen virker ikke altid, så vi må vente på der kommer en og lukke os ind. Knap så smilende reception personale. Vi har 3 børn på 5, 9 og 10 år. De skulle betale for morgenmad. Det var vi ikke klar over at de skulle.
Stayed 5 nights in Jul 2018

8/10 Good

Toan, Hồ Chí Minh City

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Khách sạn nằm ở trục đường lớn của thanhg phố
Phòng ở đây sạch sẽ thoải mái. Ăn uống thì giá cả cũng phải chăng và khá ngon. Chỉ riêng việc massage thì hơi bị kỳ. Không lành mạnh lắm. Và tip thì bị nhân viên chê ỏng eo ít quá
Stayed 1 night in Mar 2018

6/10 Okay

K.X.

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2018

6/10 Okay

Verified traveller

Disliked: Staff & service
何回か出張で泊まっているが、従業員の態度が良くない。ロビーや廊下ですれ違い目があっても挨拶すらしない。受付も感じ悪いとしか言いようがない。
Stayed 1 night in Nov 2017

10/10 Excellent

THONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Two nights at Tuy Hòa
big room, comfortable elevator, buffet with many choices, good WiFi, good parking garage, helpful staff, but small swimming pool
Stayed 2 nights in Jul 2017

10/10 Excellent

Jean-Luc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent services! Parfait
Belle piscine au 6ieme. Beaucoup de gentillesse pour nous faciliter un départ en train à 22h, après le checkout à midi.

8/10 Good

Eve, NY

Liked: Staff & service, property conditions & facilities, room comfort
The best breakfast
The closet is too smelly. The dry cleaning in the hotel did not handle the clothes properly even after the instruction.

10/10 Excellent

Thu Trang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

chi phi, Tp hcm

Disliked: Staff & service, property conditions & facilities
Trung binh
Nhan vien ks ko dc lich su lam