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SureStay Plus by Best Western Twentynine Palms Joshua Tree

2.5 star property
Suburban hotel with free breakfast and fitness centre
your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for SureStay Plus by Best Western Twentynine Palms Joshua Tree

Lobby
Terrace/patio
Suite, 1 King Bed, Non Smoking, Kitchenette
Free daily continental breakfast
Lobby

Reviews

7.2 out of 10

Good

Popular amenities

  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk
  • Hot tub
    Hot tub
  • Pool
    Pool
  • Housekeeping
    Housekeeping
  • Parking included
    Parking included
The price is AU$147
includes taxes & fees
6 Oct - 7 Oct
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Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Room, 2 Double Beds, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Double Beds, Accessible, Non Smoking

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
Microwave
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed, Non Smoking, Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Executive Room, 1 King Bed, Non Smoking, Microwave

Highlights

Air conditioning
Fridge
LCD TV
Sofa bed
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
  • 32 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub (Oversized Room)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Jetted Tub (Oversized Room)

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
Microwave
  • 26 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
Microwave
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette

Suite, 1 King Bed, Non Smoking, Kitchenette

Suite, 1 King Bed, Non Smoking, Kitchenette

Highlights

Separate sitting area
Air conditioning
Kitchenette
Fridge
LCD TV
Sofa bed
Blackout curtains
Hairdryer
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
Microwave
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
Microwave
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
Microwave
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Oversized Room)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Oversized Room)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Oversized Room)

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
Microwave
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Terrace/patio
Oasis Inn & Suites Joshua Tree - 29 Palms
Pool
Hot tub
Parking included
Free WiFi
8.0 out of 10, Very good, (1003)
The price is AU$208
includes taxes & fees
30 Sept - 1 Oct
Oasis Inn & Suites Joshua Tree - 29 Palms

About the area

Map
71487 Twentynine Palms Highway, Twentynine Palms, CA, 92277

What's nearby

  • Knott Sky Park - 3 min drive
  • 29 Palms Historical Society - 5 min drive
  • Joshua Tree National Park Oasis Visitor Center - 6 min drive
  • Fortynine Palms Oasis Trail - 7 min drive
  • Joshua Tree National Park North Entrance - 12 min drive

Getting around

  • Palm Springs, CA (PSP-Palm Springs Intl.) - 67 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪Jack In The Box - ‬5 min drive
  • ‪The Rib Co. - ‬17 min walk
  • ‪Castañeda's Mexican Food - ‬5 min drive

About this property

SureStay Plus by Best Western Twentynine Palms Joshua Tree

Hotel near Knott Sky Park
Located close to Twentynine Palms Art Gallery and Joshua Tree National Park Oasis Visitor Center, SureStay Plus by Best Western Twentynine Palms Joshua Tree provides free continental breakfast, a free daily manager's reception and a terrace. For some rest and relaxation, visit the hot tub. Free in-room WiFi is available to all guests, along with a garden and laundry facilities.
You'll also enjoy perks such as:
  • A seasonal outdoor pool
  • Free self-parking and extended parking
  • Coffee/tea in reception, a 24-hour front desk and smoke-free property
  • Concierge services, barbecues and a computer station
  • Guest reviews give top marks for the breakfast and helpful staff
Room features
All 82 rooms have comforts such as laptop-friendly workspaces and air conditioning, as well as perks such as free WiFi. Guests reviews say good things about the clean rooms at the property.
More amenities include:
  • Bathrooms with shower/bath combinations and free toiletries
  • 50-inch LCD TVs with cable channels
  • Fridges, microwaves and coffee/tea makers

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free continental breakfast available 5:30 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Free daily manager's reception

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • In a national park
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lever door handles
  • No lift
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible van parking

More

  • 4 buildings
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 13 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 250

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have any lifts
The seasonal pool will be open from 25 March to 20 November
Pool access available from 8:00 AM to 10:00 PM

Property is also known as

Best Western Gardens
Best Western Gardens Hotel
Best Western Gardens Hotel Joshua Tree National Park
Best Western Gardens Hotel National Park
Best Western Gardens Joshua Tree National Park
Best Western Gardens National Park
Best Western Gardens Joshua Tree National Park Twentynine Palms
Best Western Garden Hotel Twentynine Palms
Best Western Twentynine Palms
Twentynine Palms Best Western
Best Western Gardens Hotel at Joshua Tree National Park
Sure Stay Plus by Best Western Twentynine Palms Joshua Tree
SureStay Plus by Best Western Twentynine Palms Joshua Tree Hotel

Frequently asked questions

Does SureStay Plus by Best Western Twentynine Palms Joshua Tree have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 8:00 AM to 10:00 PM.

How much does it cost to stay at SureStay Plus by Best Western Twentynine Palms Joshua Tree?

As of 29 Sept 2024, prices found for a 1-night stay for 2 adults at SureStay Plus by Best Western Twentynine Palms Joshua Tree on 6 Oct 2024 start from AU$146.93, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is SureStay Plus by Best Western Twentynine Palms Joshua Tree pet-friendly?

No, only service animals are welcome at the property.

How much is parking at SureStay Plus by Best Western Twentynine Palms Joshua Tree?

Self-parking and extended parking are free at this property.

What time is check-in at SureStay Plus by Best Western Twentynine Palms Joshua Tree?

Check-in start time: 3:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at SureStay Plus by Best Western Twentynine Palms Joshua Tree?

Checkout is at 11 AM.

Where is SureStay Plus by Best Western Twentynine Palms Joshua Tree located?

Situated in a national park, this hotel is 1.6 mi (2.5 km) from Knott Sky Park, and within 6 mi (10 km) of Twentynine Palms Art Gallery and Joshua Tree National Park Oasis Visitor Center. Joshua Tree National Park North Entrance and Joshua Tree Visitor Center are also within 12 mi (20 km).

SureStay Plus by Best Western Twentynine Palms Joshua Tree Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 286 out of 1002 reviews" "
Rating 8 - Good. 311 out of 1002 reviews" "
Rating 6 - Okay. 189 out of 1002 reviews" "
Rating 4 - Poor. 116 out of 1002 reviews" "
Rating 2 - Terrible. 100 out of 1002 reviews" "

7.2/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

4/10 Poor

Miranda

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The rooms were nice, but we did not receive a bed change despite room service coming in to pick up dirty towels. There were also stains on our bed, and on our pillows. The pool was very dirty, and generally filled with bugs and leaves. It was very disappointing considering the pool and hot tub were the reason we booked with this hotel.
Stayed 2 nights in Sep 2024

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Tiffany

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We weren’t told the pool wasn’t working at check in. It wasn’t until we asked about the pool after an hour that we were told it was “broken” due to weather damage that had happened a month before we arrived. We have family near by and had asked about the “storm.” The room was dirty. We asked for the room to be cleaned 2 days in a row and by the 3rd day we finally got new towels, no new soap, no bed made, no spot to take our own garbage out. While I understand if there’s limited staff….communication about services to your customers would benefit their stay greatly. We ended up spending more money finding things to do while there other than what was initially planned which was family time relaxing at the pool and in the room while using the BBQ that I never did see. Pictures of this place upon booking do NOT match the conditions you stay in.
Stayed 4 nights in Aug 2024

8/10 Good

Lori

Travelled with partner
Liked: Cleanliness, staff & service
The staff was excellent, the room was basic, but clean, the bed was very comfortable. It was a little noisy from other people staying there but the one thing that I really did not like was the pool, it was not clean at all. It was so dirty with algae and dirt that I didn't even risk going in. With 115° temperatures, it was a disappointment. Other than that, the facility and room was fine.
Stayed 1 night in Aug 2024

10/10 Excellent

Beatriz

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely love this place! This is our new favorite place to stay when going to Joshua Tree. Their staff is friendly well knowledgeable super helpful and they go above their call of duty. Thank you to all their staff for everything they do!!
Stayed 2 nights in Jul 2024

8/10 Good

Richard

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service
My second time staying here while visiting Joshua Tree and I will definitely keep coming back for the breakfast!haha Great Breakfast and plus there location in regards to the North entrance of Joshua tree national park is also great.
Stayed 1 night in Jul 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

James

Stayed 1 night in Jul 2024

2/10 Terrible

Margarita

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
the only good thing about this place was the front desk girl very nice but the overall hotel was bad, very dirty including the pool
Stayed 2 nights in Jul 2024

8/10 Good

Wendy

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Adam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Good breakfast. Good size swimming pool. Not far from Joshua Tree national park.
Stayed 1 night in Jun 2024

8/10 Good

Alwyn Rogel

Stayed 1 night in Jul 2023

10/10 Excellent

Patrick

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff and the room was excellent. couldn't ask for friendlier staff more than hospitable. Would recommend staying there to absolutely everyone
Stayed 1 night in Jun 2024

10/10 Excellent

Alycia

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Pool and Patio area was nice.
Stayed 1 night in Jun 2024

10/10 Excellent

Mark

Stayed 1 night in Jun 2024

8/10 Good

Keshav

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great Stay
Stayed 1 night in Jun 2024

6/10 Okay

Leena

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Breakfast was good. In the bathroom the body wash was not filled. The bathroom door was not locking. Service was good. Dawn helped us at front desk and service was good. The facility maintenance can be better.
Stayed 1 night in Jun 2024

8/10 Good

Lesley

Travelled with partner
Liked: Cleanliness, staff & service
Poor WiFi
Stayed 1 night in Jun 2024

8/10 Good

Carol

Travelled with family
Liked: Cleanliness, staff & service, amenities
Older Hotel. Shows signs of wear. However, staff was kind and helpful, the room was clean, the breakfast was adequate and the cost was reasonable. I would stay there again if I was back in this area.
Stayed 2 nights in Jun 2024

6/10 Okay

Heide

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Don't recommend
We spent a week in the hotel and booked a suite with a kitchenette. There was no dishes or anything to be able to use the kitchenette. We had to go and buy supplies so we could at least make some small meals. Apparently you also have to tell them if you want your room cleaned! We had the first "cleaning" service 3 days after arrival and apparently emptying the trash counts as cleaning. The next time we got a cleaning service they vacuumed and emptied the trash. The day after we asked for a toilet brush, so we could clean the toilet. The TV didn't work until 4 days in.I would not recommend this hotel! The only highlights were the front desk staff and the ladies at breakfast! Shout out to Makayla! The hotel is old and tired
Stayed 6 nights in Jun 2024

6/10 Okay

Stephanie

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Kids were very disappointed that the pool was not open, I would have booked elsewhere. It took waaay too long to find the ice machine and our key stopped working before we made it to our room.
Stayed 1 night in Mar 2024

6/10 Okay

Laurie

Stayed 1 night in Jun 2024

6/10 Okay

Nancy

Travelled with partner
Disliked: Amenities, property conditions & facilities
They had pigeon poop and pigeons in the stairway and hall. The staff in the morning bwas nice but our take in staff not the best.
Stayed 4 nights in May 2024

2/10 Terrible

Leslie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty and Staff Incompetent.
When we first arrived the night staff did not know where our room was located. We were told it's around the corner. We spent 15 minutes driving and walking around the hotel grounds like if it were a scavenger hunt looking for our room at 1230am. Then not to mention no elevators and the stairways to the second floor were covered in bird poop and feathers. The door handles to the hallways were also covered in bird poop, pretty disgustingto open the door to the hallway. When we finaly found our room it was stuffy, carpet looked so dirty and the sofa sleeper had visible stains all over and no bed sheets. We had to call the front desk from our cell phone because the room phone was also not working. The next day we got locked out of our room because key cards werent working. Went to the front desk after a long day and waited 40 minutes to get the key card working again. At this point its 1am, we're tired and the person at the front desk had to call for help on instructions on how to fix the card reader. It waa our first stay here and we were hoping it would be desecent since have frineds here in 29palms. We will absolutely never stay here again. We had reservations for 4th of July weekend that we canceled immediately. Will gladly pay extra money for a clean hotel property and room with working key cards.
Stayed 2 nights in May 2024