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SureStay Plus by Best Western Twentynine Palms Joshua Tree

2.5 star property
Suburban hotel with free breakfast and fitness centre
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for SureStay Plus by Best Western Twentynine Palms Joshua Tree

Lobby
Seasonal outdoor pool
Terrace/patio
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Oversized Room)
Lobby

Reviews

7.2 out of 10

Good

Popular amenities

  • Breakfast included
  • 24/7 front desk
    24/7 front desk
  • Hot tub
    Hot tub
  • Pool
    Pool
  • Housekeeping
    Housekeeping
  • Parking included
    Parking included
The price is AU$157
includes taxes & fees
24 Nov - 25 Nov

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Room, 2 Double Beds, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Double Beds, Accessible, Non Smoking

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Shower/bath combination
Microwave
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed, Non Smoking, Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Executive Room, 1 King Bed, Non Smoking, Microwave

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Sofa bed
Private bathroom
Hairdryer
Shower/bath combination
  • 32 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub (Oversized Room)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Jetted Tub (Oversized Room)

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Shower/bath combination
Microwave
  • 26 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Shower/bath combination
Microwave
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette

Suite, 1 King Bed, Non Smoking, Kitchenette

Suite, 1 King Bed, Non Smoking, Kitchenette

Highlights

Separate sitting area
Air conditioning
Kitchenette
Fridge
LCD TV
Blackout curtains
Sofa bed
Private bathroom
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Shower/bath combination
Microwave
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Shower/bath combination
Microwave
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Shower/bath combination
Microwave
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Oversized Room)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Oversized Room)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Oversized Room)

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Shower/bath combination
Microwave
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Terrace/patio
Oasis Inn & Suites Joshua Tree - 29 Palms
Pool
Hot tub
Parking included
Free WiFi
8.0 out of 10, Very good, (1000)
The price is AU$200
includes taxes & fees
2 Dec - 3 Dec
Oasis Inn & Suites Joshua Tree - 29 Palms
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About the area

Map
71487 Twentynine Palms Highway, Twentynine Palms, CA, 92277

What's nearby

  • Theatre 29 - 5 min drive
  • 29 Palms Historical Society - 5 min drive
  • Joshua Tree National Park Oasis Visitor Center - 6 min drive
  • Fortynine Palms Oasis Trail - 7 min drive
  • Joshua Tree National Park North Entrance - 12 min drive

Getting around

  • Palm Springs, CA (PSP-Palm Springs Intl.) - 67 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪Jack in the Box - ‬5 min drive
  • ‪The Rib Co. - ‬17 min walk
  • ‪Castañeda's Mexican Food - ‬5 min drive

About this property

SureStay Plus by Best Western Twentynine Palms Joshua Tree

Hotel near Knott Sky Park
Located close to Twentynine Palms Art Gallery and Joshua Tree National Park Oasis Visitor Center, SureStay Plus by Best Western Twentynine Palms Joshua Tree provides free continental breakfast, a free daily manager's reception and a terrace. For some rest and relaxation, visit the hot tub. Free in-room WiFi is available to all guests, along with a garden and laundry facilities.
You'll also enjoy perks such as:
  • A seasonal outdoor pool
  • Free self-parking and extended parking
  • A 24-hour front desk, a vending machine and barbecues
  • Smoke-free property, concierge services and a computer station
  • Guest reviews give top marks for the breakfast and helpful staff
Room features
All 82 rooms have comforts such as laptop-friendly workspaces and air conditioning, as well as perks such as free WiFi. Guests reviews say good things about the clean rooms at the property.
More amenities include:
  • Bathrooms with shower/bath combinations and free toiletries
  • 50-inch LCD TVs with cable channels
  • Fridges, microwaves and coffee/tea makers

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free continental breakfast available 5:30 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Free daily manager's reception

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • In a national park
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lever door handles
  • No lift
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible van parking

More

  • 4 buildings
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 13 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 250 per stay

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have any lifts
The seasonal pool will be open from 25 March to 20 November
Pool access available from 8:00 AM to 10:00 PM

Property is also known as

Best Western Gardens
Best Western Gardens Hotel
Best Western Gardens Hotel Joshua Tree National Park
Best Western Gardens Hotel National Park
Best Western Gardens Joshua Tree National Park
Best Western Gardens National Park
Best Western Gardens Joshua Tree National Park Twentynine Palms
Best Western Garden Hotel Twentynine Palms
Best Western Twentynine Palms
Twentynine Palms Best Western
Best Western Gardens Hotel at Joshua Tree National Park
Sure Stay Plus by Best Western Twentynine Palms Joshua Tree
SureStay Plus by Best Western Twentynine Palms Joshua Tree Hotel

Frequently asked questions

Does SureStay Plus by Best Western Twentynine Palms Joshua Tree have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 8:00 AM to 10:00 PM.

How much does it cost to stay at SureStay Plus by Best Western Twentynine Palms Joshua Tree?

As of 17 Nov 2024, prices found for a 1-night stay for 2 adults at SureStay Plus by Best Western Twentynine Palms Joshua Tree on 24 Nov 2024 start from AU$156.97, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is SureStay Plus by Best Western Twentynine Palms Joshua Tree pet-friendly?

No, only service animals are welcome at the property.

How much is parking at SureStay Plus by Best Western Twentynine Palms Joshua Tree?

Self-parking and extended parking are free at this property.

What time is check-in at SureStay Plus by Best Western Twentynine Palms Joshua Tree?

Check-in start time: 3:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at SureStay Plus by Best Western Twentynine Palms Joshua Tree?

Checkout is at 11 AM.

Where is SureStay Plus by Best Western Twentynine Palms Joshua Tree located?

Situated in a national park, this hotel is 1.6 mi (2.5 km) from Knott Sky Park, and within 6 mi (10 km) of Twentynine Palms Art Gallery and Joshua Tree National Park Oasis Visitor Center. Joshua Tree National Park North Entrance and Joshua Tree Visitor Center are also within 12 mi (20 km).

SureStay Plus by Best Western Twentynine Palms Joshua Tree Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 288 out of 1006 reviews" "
Rating 8 - Good. 302 out of 1006 reviews" "
Rating 6 - Okay. 189 out of 1006 reviews" "
Rating 4 - Poor. 120 out of 1006 reviews" "
Rating 2 - Terrible. 107 out of 1006 reviews" "

7.2/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

PEGGY

Liked: Staff & service, amenities
This property is reasonably priced, staff accommodating, safe area and as clean as any other property in the desert!!
Stayed 1 night in Nov 2024

2/10 Terrible

Jacqueline

Stayed 2 nights in Oct 2024

2/10 Terrible

Robert

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are looking for a place to stay that should be condemned and demolished for being unkept and outdated then stay here.
Stayed 2 nights in Nov 2024

10/10 Excellent

Kang

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time being here was 21 years ago. Always liked this place.
Stayed 1 night in Nov 2024

8/10 Good

mike

I was not given my statement
Stayed 1 night in Nov 2024

10/10 Excellent

Quinn

Stayed 1 night in Oct 2024

6/10 Okay

Chelsey

Liked: Staff & service
Disliked: Property conditions & facilities
The room and location suited my basic needs, but I was disappointed. The photos online do not match what you get. It’s definitely more rundown in person and kind of a place I wouldn’t want to hangout in general. It seemed fairly dirty, overall. The continental breakfast was very slim pickings and the food looked old and stale, I wouldn’t recommend relying on them for your breakfast. Positives: It was mostly quiet for my stay and there were restaurants and grocery stores within short driving distances. I went and bought groceries instead of eating their provided breakfast. The staff was very nice and helpful.
Stayed 3 nights in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, clean room with all mod cons. Good breakfast. One star off cos a bit mouldy in the sealant round edge of bathtub and drain hole needs renewing.
Stayed 2 nights in Nov 2024

10/10 Excellent

VICTOR

Liked: Cleanliness, staff & service
Ok
Stayed 1 night in Nov 2024

2/10 Terrible

Bijoyendra

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property is in a horrible condition. Pigeon poop on the stairs have not been cleaned foe weeks, the pool has green stuff on the floor, the hot tub is in disrepair probably for weeks, the entrance to the stairs have not been cleaned for weeks, the laundromat and vending machines by the pool is like a homeless shelter, …. Do not recommend it. I would give it a zero if i could
Stayed 1 night in Oct 2024

4/10 Poor

Loren

Stayed 1 night in Oct 2024

8/10 Good

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, functional and safe hotel on the edge of 29 Palms. Friendly staff, quality extras, convenient and easy check-in. It's not a hotel you'd go to as a destination, but as a stop-off point for the Joshua Tree National Park, it ticks every box. Book with confidence.
Stayed 1 night in Oct 2024

6/10 Okay

Genesis

Liked: Staff & service
An okay place to stay for a night. The room we stayed is okay but the bathroom is very outdated. They offer free breakfast.
Stayed 1 night in Oct 2024

8/10 Good

Leah Eileen

Liked: Cleanliness, staff & service
Overall great hotel didn't have any personal problems with it
Stayed 3 nights in Oct 2024

4/10 Poor

Christopher

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff was friendly, but the beds were very hard and uncomfortable. The cleanliness was fine in the bedroom, but the bathroom wasn’t as clean as we would’ve liked.
Stayed 2 nights in Oct 2024

10/10 Excellent

Eileen

Liked: Cleanliness, amenities
Very account need channel guide inroom
Stayed 1 night in Oct 2024

2/10 Terrible

John

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay here in 29 Palms…& free breakfast!
Stayed 2 nights in Oct 2024

10/10 Excellent

Beom Seok

Stayed 1 night in Sep 2024

2/10 Terrible

Kylie

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Disgusting property. Pool was disgusting, dirty shaving razor was at the pool edge with toilet paper all around, beer cans all over, and the bathroom had mold and the floors turned your feet black. DISGUSTING PLACE. Found bugs in our room, one was crawling on me in the middle of the night. If I could give zero stars I would.
Stayed 1 night in Oct 2024

4/10 Poor

Miranda

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The rooms were nice, but we did not receive a bed change despite room service coming in to pick up dirty towels. There were also stains on our bed, and on our pillows. The pool was very dirty, and generally filled with bugs and leaves. It was very disappointing considering the pool and hot tub were the reason we booked with this hotel.
Stayed 2 nights in Sep 2024

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Tiffany

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We weren’t told the pool wasn’t working at check in. It wasn’t until we asked about the pool after an hour that we were told it was “broken” due to weather damage that had happened a month before we arrived. We have family near by and had asked about the “storm.” The room was dirty. We asked for the room to be cleaned 2 days in a row and by the 3rd day we finally got new towels, no new soap, no bed made, no spot to take our own garbage out. While I understand if there’s limited staff….communication about services to your customers would benefit their stay greatly. We ended up spending more money finding things to do while there other than what was initially planned which was family time relaxing at the pool and in the room while using the BBQ that I never did see. Pictures of this place upon booking do NOT match the conditions you stay in.
Stayed 4 nights in Aug 2024

8/10 Good

Lori

Travelled with partner
Liked: Cleanliness, staff & service
The staff was excellent, the room was basic, but clean, the bed was very comfortable. It was a little noisy from other people staying there but the one thing that I really did not like was the pool, it was not clean at all. It was so dirty with algae and dirt that I didn't even risk going in. With 115° temperatures, it was a disappointment. Other than that, the facility and room was fine.
Stayed 1 night in Aug 2024

6/10 Okay

Kay

Disliked: Property conditions & facilities
Too low standards for Best Western
Returning after 5 years we were very disappointed. The property has fallen apart. The pool was not maintained. The jacuzzi was broken. The quality of the other guest was very poor with no manners. The breakfast was not as it used to be. The food provided was not fresh and there was no service. On the other hand, the room was clean, the shower was fantastic, the bed was comfortable, and it was very quiet. Great for a short stay but not for much longer. The friendly front desk staff insured us that the property will undergo an renovation within the next half year. We are looking forward to check it out because we like the facility and location for visiting the Joshua Tree National Park.
Stayed 3 nights in Aug 2024