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Urugano Virunga Palace

3.0 star property
Guesthouse in Muhoza with free breakfast and 24-hour front desk
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Urugano Virunga Palace

Restaurant
Exterior
Exterior
Single Room
Front of property

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • 24/7 front desk
    24/7 front desk
  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping
  • Parking included
    Parking included

Room options

View all photos for Double Room

Soundproofing, iron/ironing board, free WiFi, bed sheets

Double Room

Highlights

Soundproofed
Heating
Bidet
Private bathroom
Hairdryer
Cookware/dishes/utensils
Daily housekeeping
Iron/ironing board
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Single Room

Single Room

Highlights

Soundproofed
Heating
Hairdryer
Bidet
Cookware/dishes/utensils
Daily housekeeping
Iron/ironing board
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room

Soundproofing, iron/ironing board, free WiFi, bed sheets

Standard Double Room

Highlights

Soundproofed
Heating
Bidet
Private bathroom
Hairdryer
Cookware/dishes/utensils
Daily housekeeping
Iron/ironing board
  • Sleeps 2
  • 1 Double Bed

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8.0 out of 10, Very good, (3)
The price is AU$393
includes taxes & fees
10 Dec - 11 Dec
Tiloreza Volcanoes Ecolodge
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About the area

Map
Musanze, Muhoza, Northern Province

What's nearby

  • Cathedral of Ruhengeri - 3 min drive - 2.4 km
  • Musanze Modern Market - 3 min drive - 3.0 km
  • Shyira Diocese Cathedral - 3 min drive - 2.6 km
  • Ellen DeGeneres Campus of the Dian Fossey Gorilla Fund - 14 min drive - 13.1 km
  • Volcanoes National Park - 18 min drive - 13.6 km

Restaurants

  • ‪Amikus Coffee & Pizza - ‬3 min drive
  • ‪Migano Cafe, Lounge, and Grill - ‬3 min drive
  • ‪Crema - ‬15 min walk
  • ‪Volcana Lounge - ‬14 min walk
  • ‪La Paillotte - ‬3 min drive

About this property

Urugano Virunga Palace

Property highlights
Free continental breakfast, a terrace and a garden are just a few of the amenities provided at Urugano Virunga Palace. Adventurous travellers may like the hiking/biking trails at this guest house. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a bar.
Other perks include:
  • Free self-parking
  • Free bike hire, a round-trip airport shuttle (surcharge) and luggage storage
  • A front desk safe, multilingual staff and tour/ticket information
Room features
All guestrooms at Urugano Virunga Palace feature comforts such as free WiFi and sound-insulated walls.
More conveniences in all rooms include:
  • Bidets, baths or showers and hairdryers
  • Cookware/dishes/utensils, heating and daily housekeeping

Languages

English, French, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Grab bar near toilet
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • No lift
  • Sign language-capable staff
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Slippers
  • Towels provided

Food and drink

  • Cookware, dishware, and utensils

More

  • Electrical adapters
  • Heating
  • Iron/ironing board
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; check-in end time: 11:30 PM
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Renovations and closures

This property is closed from 22 August 2023 to 20 August 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets stay for free
Welcoming dogs only

Children and extra beds

Children are welcome

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash

We should mention

This property does not have any lifts

Property is also known as

Urugano Virunga Palace Muhoza
Urugano Virunga Palace Guesthouse
Urugano Virunga Palace Guesthouse Muhoza

Frequently asked questions

Is Urugano Virunga Palace pet-friendly?

Yes, dogs are allowed at this property.

How much is parking at Urugano Virunga Palace?

Self-parking is free at this property.

What time is check-in at Urugano Virunga Palace?

Check-in start time: noon; check-in end time: 11:30 PM.

What time is check-out at Urugano Virunga Palace?

Checkout is at 10:00 AM.

Does Urugano Virunga Palace provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Urugano Virunga Palace located?

Situated in Muhoza, this guesthouse is within 1 mile (2 km) of Cathedral of Ruhengeri and Shyira Diocese Cathedral. Musanze Modern Market is 1.6 mi (2.5 km) away.

Urugano Virunga Palace Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1 out of 2 reviews" "
Rating 8 - Good. 1 out of 2 reviews" "
Rating 6 - Okay. 0 out of 2 reviews" "
Rating 4 - Poor. 0 out of 2 reviews" "
Rating 2 - Terrible. 0 out of 2 reviews" "

9.0/10

Cleanliness

10/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Karalyn

Liked: Cleanliness, staff & service, property conditions & facilities
For the price, it was a very pleasant stay. Clean and comfortable, and I felt safe. The chef was excellent.
Stayed 1 night in Aug 2023

10/10 Excellent

Jean-Philippe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We appreciated very much the calm and comfort of the house and the room. It's calm, comfortable and very clean.
Stayed 1 night in Aug 2023