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"The hotel is beautiful and the staff very kind and informative. I will stay again in this hotel if I ever come back to Santillana del Mar."

"Location is remote and very quiet. The staff was very friendly and helpful and knowledgeable about the area. He recommended a nice place to eat. Breakfast was fine."

"Practical stay, complete, clean and functional room"

"Los empleados eran muy majos, la habitacion muy limpia, y la zona muy conveniente en el cemtro de Torrelavega"

"Very characterful property with parking right outside the building. Lovely breakfast and the homemade lemonade was very refreshing. There was no one on reception when we arrived which isn't a problem, but it would have been more useful if there were names against the keys rather than having to phone to get our room number."

"Just great ! I loved it!"

"Nice room"

"This is an excellent property in the Picos de Europa park. The best reason to book this hotel are the hot springs. You get one 40 minute session per night which is very relaxing after a day of hiking. These are natural hot springs flowing from the outside, with many different water massage areas, as well as a sauna, steam room, onsen, whirlpool and cold rinsing pool. They also have along outdoor pool if you want to swim. The second reason is the location. You are between Fuente De and Poncebos. There is no better location to reach each of these in 1 hour, plus Potes, Sotres and Bulnes. Covadonga lakes are another 30 min, but beware private cars cannot go to Covadonga. You need to leave your car at a parking lot and they have taxis to take you the rest of the way. Besides location and hot springs, the hotel is very good, comfortable bed, excellent staff and great breakfast. They don’t have a coffee/tea kettle in the room. You need to buy that at the bar, but the waiter brought it all the way to my room. I would only say that they need to completely renovate the bathrooms, they are very old"

"Absolutamente fantástico. Es un sitio de ensueño, la comida maravillosa y el lugar impactante. Lo más especial sin embargo es la atención del personal. Se comprometen a la llegada de hacerte sentir en casa y realmente lo logran. No hubo detalle que no atendieran y momento en el cual no nos hicieran sentir como dueños de ese maravilloso palacio. Gracias!"